Last post on Dec 09, 2013 at 4:52 PM
You are in the Honda Civic Hybrid
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Honda Civic, Hybrid Cars, Coupe, Sedan
#897 of 1535 2009 Civic Hybrid gets new IMA Battery
Jan 13, 2011 (11:49 am)
Just to chime in, my 2009 has 25,300 miles and I just got the call from the dealer. Took it in because the engine and IMA lights were both on - again. Last time, they updated the software. This time, they got the same codes so they're ordering a new IMA battery.
What a disappointing vehicle.
I've averaged 38.1 mpg since I bought the car. It's underpowered, overpriced and a huge over promise from Honda. (And by the way, we've owned 8 Hondas, including my wife's current Odyssey minivan.) The good news is, the battery replacement will be covered 100%. The bad news is, I have to go through the headache of selling or trading this car and buying another one.
#898 of 1535 Re: 2009 Civic Hybrid gets new IMA Battery [bigbouncer]
Jan 13, 2011 (12:01 pm)
With a 2009 having the same kind of problems as earlier models indicates Honda really doesn't have a handle on this problem or they are unwilling to correct a design flaw with the system.
#899 of 1535 Thanks For The Updates
Jan 16, 2011 (6:34 am)
Thanks so much for the updates, everyone. I bought a used 08 about a month or so ago. Mine did NOT have the software "upgrade" and I knew I would never allow it given all of the problems others have experienced. Interesting that theere is at least some evidence that Honda may be abandoning the "fix" overall. In the end, I suspect that they will put in a lot of new batteries and/or will have to really do a nice job on the software. People may think I am nuts buying one with all of the problems others are seeing, but I hate the Prius driving dynamics and really like the Civic. I bought it for basically mid level wholesale ($13k with 44k miles in really clean condition). I am a low mile driver (about 5k to 7k per year) which gives me a good shot at exhausting the time vs. mileage on the warranty. If I am correct, these things will be a real bargain for those willing to deal with the hassle. For those who bought new and paid full retail or close to, I suspect they will be left with a very bad taste in their mouths. Honda would be advised to consider a special rebate for prior purchasers of Insight or HCH to try to bring them back in. My opinion, yours may differ.
#900 of 1535 First tank update
Jan 17, 2011 (8:59 pm)
So I just calculated my first tank with the new battery and software rollback (so they say), and I had 35.6 mpg. I know that doesn't sound like much to some, but here in the foothills of the Cascade Mts, it's not bad. That's about what I was getting prior to the first software update. My battery is showing about half most of the time, but I haven't had an issue with acceleration. It still drains going up a hill of any distance. The auto stop is now working most of the time, even when the battery shows about 1/2, and the battery recharge on breaking and lifting my foot off the accelerator pedal is not consistent, but I'd say it occurs more than 75-80% of the time. I haven't had a chance to take it out for a highway run yet. Hopefully I can do that in the next couple weeks.
I spoke to another couple tonight who have an 08 HCH, and they said their mileage decreased a bit, but not by much. Otherwise, they weren't having any trouble.
I'm cautiously optimistic, but am going to contact our state AG and inquire about my rights if the battery goes out in 18 months, which is past the timeframe for a lemon law suit. Since I have already documented the problem with them, hopefully it would still stand.
I would encourage you to stick with it, those who are still having trouble. Be in their face. The squeaky wheel, you know. It's just a shame because now I don't totally trust this car and before it wasn't ever a thought.
Good luck, and I'll post again when I have new information.
#901 of 1535 Re: First tank update [tj09hch]
Jan 28, 2011 (12:59 pm)
How did you get them to rollback the software? How are you feeling about it now after about 10 days?
#902 of 1535 Re: First tank update [h8_07cvchybrid]
Jan 29, 2011 (1:22 pm)
When I went in to pick up my car after they replaced the IMA battery, the service attendant I had been dealing with told me they rolled back to the original software. Previously he had told me he did not have the means by which to do that. I don't know what changed except that maybe the district service manager who came to the dealership to check out my car/complaints may have had whatever it took (authority, means, whatever). The service attendant said he told the district service manager that this was a big problem and people weren't happy about the performance of their hchs after the software update, so they reinstalled mine and weren't doing the software updates anymore.
Now, that could be the story he gave this grumpy old lady to get her off his back and out of his office, but, on this second tank of gas, I currently have 36.2 mpg registering on the gauge. I know that sounds low for some, but when your driving consists of going up hill one way and downhill on the return, that's not bad. I haven't been able to try out a tank on strictly highway, so I'll post when I get that chance. Previously I got 47-51 mpg highway depending if I traveled north-south or east-west (across the mountains) in our area.
The battery gauge now rides at four bars (1/2 way) most of the time, but the autostart does engage once the car is warmed up (it wasn't coming on at all unless it was "fully charged"). I don't recall it bottoming out completely like it had been doing prior to the replacement, but going up hill does drop the gauge rather quickly (which, as I have said, is most of the driving here). That could be why it pretty much stays half way. I did wonder if they (dealership) didn't adjust some setting so it wouldn't display below half, but that's just paranoia I'm sure.
My greatest concern, and I have contacted the state attorney general with this question, is if the new battery goes out in 18 months, like the old one and some others who have posted here, do I still have a lemon law claim (that would be past the 36 month time limit). Bottom line, no. The AGO did say I could still sue Honda Corporation at that time. My thinking now, while I LOVED my car before all this mess, is to cut my losses and get out from under it while it is performing well. Unfortunately, the only cars we've purchased in the past 10 years are Hondas, and I don't know what other car I would want.
#903 of 1535 Re: First tank update [tj09hch]
by PFFlyer@Edmunds HOST
Feb 01, 2011 (4:14 am)
tj09hch, the Senior Editor of Edmunds Green Car Advisor is interested in hearing more about your battery replacement and software being rolled back. If you would be willing to be interviewed by him, please contact me via email by clicking on my username and I'll get you connected with him.
Host - Hybrid Vehicles Forums
#904 of 1535 Re: First tank update [tj09hch]
Feb 03, 2011 (7:05 am)
I have asked repeatedly for my dealership to revert back to the old software. I have even demanded this as the only solution to my case manger at American Honda. They refuse, and so they said they consider my case closed. I am currently averaging 36 mpg on every tank. I have driven 8,000 miles since my IMA replacement. The first two years of owning the car, I averaged about 40 mpg, and it went down as low as 26 when the battery was failing. I am a very very unsatisifed customer, and I have made numerous attempts to trade the car, but didn't feel comfortable taking a 5000-8000 loss. I don't know where that leaves me now. I just have to keep driving it, and hope that nothing happens to me or my family when the car finally just dies altogether. I have 5000 miles left on my 100,000 mile extended warranty. I hope if anything is going to happen, it is befre that runs out. I will be taking my cr back to the dealership ths weekend, to let them investigate what I believe to be a transmision issue. When I crank the car and put it into gear, it hesitates before slamming into drive. It doesn't happen much in reverse. Also, when accelerating up a hill, the car seems to skip. That's about the best way that I can describe it. I get so tired of going to the dealership. They don't like seeing me walk through the door. I always get the same story, they want me to agree to pay for the diagnostics test if it turns out nothing is wrong. And guess what. Every time they test it, they can't duplicate the problem. Shocker.
#905 of 1535 Re: First tank update [heather_07hch]
Feb 03, 2011 (9:10 am)
"I have asked repeatedly for my dealership to revert back to the old software. I have even demanded this as the only solution to my case manger at American Honda."
They can't. The old software is not available. I'm sure your dealer would like to do it for you, but he can't.
#906 of 1535 Re: First tank update [heather_07hch]
Feb 03, 2011 (12:54 pm)
My sympathies for your unsafe and unreliable car. I couldn't get anywhere with the dealer, either. I sold my HCH to a dealer and bought a used VW taking a big loss. I'm deeper in debt but glad to not be dealing with the HCH. The HCHs not only have a problem with the dying batteries but I saw other problems, like transmission, when I read through NHTSA complaints. The worst problem with HCHs is they are not a big seller so you don't have a huge volume of complaints like more popular cars. Very unfortunate.