Last post on Dec 06, 2013 at 10:33 AM
You are in the Honda Civic Hybrid
What is this discussion about?
Honda Civic, Hybrid Cars, Coupe, Sedan
#65 of 1531 Re: Sean's 2006 HCH IMA Problems [SeanGerner]
Feb 26, 2009 (11:29 am)
From the stories we are seeing on this and other forums, it appears that the Honda Hybrid problem is widespread. Mine started October 2007 and the local dealer did not acknowledge a problem until July 2008. At that time a technician said "This car is messed up." It has not been corrected and I recently filed a complaint with the LABBB at www.labbb.org concerning the problems I have had. This was my complaint:
My 2006 civic hybrid has not performed properly since October 2007. It has been in the shop 8 times for the problem, but Honda is unable to fix it. I have reported problems to the local dealer's service department by email many more times. I have been told that there is no problem, that is a "characteristic of the vehicle" and that the loss of performance is "normal at this time". I have also been told that I have to "wait for American Honda to update the software in the computer" on the vehicle. Once I was told to "direct the AC vents toward the back seat of the car to cool the IMA battery" when the battery discharges in hot weather. The loss of power when the IMA fails to assist renders the car very sluggish and dangerous in city or freeway driving when normal power may be needed. A report was filed with the national highway traffic safety administration at safercar.Gov (complaint number 10241683) due to the safety issue of degraded performance. A Honda customer service customer case was opened n012008-08-2600489. The car has recently failed to assist in cold weather conditions also. Due to the number of complaints I see on the automotive forums, it appears to be a design defect and/or engineering problem.
Honda has responded with this (spelling errors are theirs):
After reviewing the case history on the consumers vehicle, it has been found that the consumer's vehicle has no defeft. The "problem" the customer is experiencing is a product characteristic of the vehicle, and there is no repair for a characteristic.
Initial Response Summary
This is a product characteristic. No repairs avaiable.
I think all owners who have had problems should at least file a complaint with the NHTSA at www.safercar.gov and with the LA BBB. I think Sean's idea about a class action lawsuit is looking better and better.
#66 of 1531 Re: HCH- battery dead after 81,000 [drlnjrh]
Feb 26, 2009 (12:01 pm)
Is your vehicle affected by the Honda odometer issue which caused the mileage reported by the odometer to be greater than the actual mileage travelled? If so you may not actually be out of warranty.
#67 of 1531 Cold Weather and Other HCH Issues
Feb 26, 2009 (12:38 pm)
As the weather warms (albeit slowly here in MN), the mileage is slowly increasing with the second battery (2009 HCH). But so far we have been unable to duplicate the performance of our colleague in Fargo! A "little birdie" from Honda, who would not want to be revealed here, indicated that there are cold weather problems with the batteries (now in addition to the warm weather problems that we have heard about on this forum).
On the one hand, I am really annoyed with Honda for not being more honest about these issues. And I'm not sure we will see the real hybrid benefit in a cold weather climate.
On the other hand, I understand the Prius has similar problems. And I know enough Chemistry and Physics to understand that the chemical reactions are all influenced by temperature, and that all materials will be stressed when undergoing continuous temperature cycling.
Thus, it seems that the laws of chemistry and physics will put a natural limit on the ultimate performance of all batteries. This technology is probably a long-term dead end, although it will have some short-term success. Honda is already testing a fuel cell vehicle in CA, and that looks to be the wave of the future. Fortunately, we leased our HCH, and doubt we will be keeping it!
#68 of 1531 cold weather no kick in of ima
Mar 03, 2009 (6:13 pm)
Hi, I bought a 2006 hybrid and love it but have found that the electric idle assist doesn't kick in constantly--it will work fine when the temp is over 30% but then not kick in for many days when the temperature is cold and below 30%. When I asked the service manager he said it is dependent on my driving which did not seem to make sense since it is NYC driving and the same --just seems to be the weather.
#69 of 1531 Re: HCH- battery dead after 81,000 [grandtotal]
Mar 04, 2009 (11:15 am)
Well, my dealer was useless in negotiating with the district manager who basically said Honda won't cover it. ...but, there is a happy ending to this story. My dealer advised that I call Honda directly to "plead my case" which I did. After calling Honda customer service they told me about a warranty extension for certain vehicles...he sited "service bulletin 86085" which extends the warranty on the battery from 80K to 84K. After checking my VIN, he said my car is eligible for this extension. I then put my dealer in touch with Honda CS and they are now covering 100% of the cost. ...definitely follow up with Honda directly on the battery issues if you're close to 80K.
#70 of 1531 2009 HCH battery dead after 3-4 months
Mar 17, 2009 (2:09 pm)
Talk about disappointing!!! Bought my car late November and just found out my Hybrid battery died, WTF, not even 6 thousand miles and it's D-E-A-D!!!! On a more positive note, the service center has been very good with keeping me up to date. They said they've never seen this happen before, especially on a newer model. Also, they said they ordered the battery, but don't know when it will arrive. It's been three days. Also, Honda told me they don't have a loaner car system and I am stuck paying for my own rental car in the meantime. 30 bucks a day! Should i be making a bigger deal out of this???
#71 of 1531 Re: 2009 HCH battery dead after 3-4 months [tch95]
Mar 19, 2009 (5:11 pm)
We had the same problem, but at about 5000 miles.
Your service center probably either doesn't handle many hybrids or they are just blowing you off. If you read this forum you will see that there are many people with the problem. It is a known issue with Honda and you should talk with the service manager to complain about getting the "gee, we've never seen this problem before" excuse. It reflects poorly on your dealer's sense of customer service.
Our dealer gave us a loaner for FREE, with no questions asked (but then they saw three battery failures within a two month period). Go back and complain. If you don't get any satisfaction, complain to the attorney general in your state, or maybe the BBB. Our battery took about three weeks to replace.
#72 of 1531 Re: HCH- battery dead after 81,000 [drlnjrh]
Mar 28, 2009 (3:43 pm)
That's a standard 5% goodwill. Insights are covered to 150K, but they can go to 157K.
#74 of 1531 Re: 2003 HCH IMA Problem [ilikecake]
Mar 28, 2009 (7:33 pm)
My battery is toast too at 127K miles. I have the dreaded P1447 error: replace your battery pack. I was told $2700 by Honda here in upstate NY, with around $300 of that is labor.
There are companies out there that can repair your battery for less than $1,000. Search on google if you haven't bought the new battery yet.
BTW, $2,700 is typical for the northeast, while $4,000 is typical for California.