Last post on Nov 24, 2013 at 2:06 PM
You are in the Honda Civic Hybrid
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Honda Civic, Hybrid Cars, Coupe, Sedan
#1345 of 1530 2009 Civic Hybrid check engine light & IMA light always on
Feb 03, 2012 (7:34 am)
Based on my experience you did not have to wait long. My 2 ½ year old 2009 Civic Hybrid is on its third battery pack with 2 replacements in the last 30 days and lights came on again last evening. This time it was about 2 weeks since the previous battery pack replacement, 1st replacement kept the light off for 3 hours. Like others have reported my mpg has been dropping slowly since car was new and before the 1st battery replacement I could rarely break the 40 MPG barrier anymore on the highway. Concede 1 or 2 mpg to no longer having low rolling resistance tires but overall the mpg is consistently less than when car was new. Have not taken a long trip with a new battery pack as the light will not stay off long enough to get out of town. I had no illusions the vehicle would achieve the sticker mpg but even so the vehicle has not met my expectations as I did expect it to maintain or improve its mpg after the vehicle was broken in but the opposite has happened, I achieved the highest mpg (upper 40s) on a trip about 45 days after I purchased the car and on the identical road trip many times, the vehicle never achieved that high mpg again, plus it has proven to be unreliable as it has spent more time in the dealer's shop than any vehicle I have owned in recent memory, I have even had same check engine & IMA trouble light issues before which the dealer cured it 2 years ago with cold weather software update. Vehicle has 36,000 miles & Honda has covered all work under warranty but I still wish I had never purchased this vehicle. Don't get me started on the auto climate control system operation, what was Honda thinking; not to mention the CVT transmission will hardly allow the car to accelerate from a dead stop on an uphill incline with the A/C on, Honda needs a manual transmission option so the vehicle can have a legitimate low gear ratio. I have not driven one and have no plan to but I hope they have tweaked the low end performance of the CVT in newer models.
#1346 of 1530 Re: Another Unhappy HCH Owner [mabecane]
Feb 03, 2012 (9:48 am)
Honda will respond back with "Honda engineers deem this as normal as the battery 'may' drain according to the software update notice". Tell them that their engineers are idiots as it is clear to me that the software downgrade is the culprit for the even more frequent recals. Tell them to send your car to get a diagnostic and then have them print out the battery usage life on your IMA as this also happened to me and this was a direct result of the battery life degrading. It was at 23% and they replaced my battery. I would tell the reps/engineers that if this was a computer and it would periodically "crash" once a month, even once/week, that may be considered normal. But when you have your computer crash once every 10 minutes (most likely this is your situation), then there is a problem with your computer and it needs to be rebuilt. they have already "programmed" into their diagnostic testing that the battery drain "may" occur, so doing a diagnostic will not tell you that there is a problem. so it's the fox watching the chicken coop. this 'recal' amounts to your hybrid not being a hybrid anymore as it is always on gas and will not auto-stop at a stop.
#1347 of 1530 Re: 2009 Civic Hybrid check engine light & IMA light always on [gegege]
Feb 03, 2012 (11:18 am)
This is so contrary to my experience I am led to believe you must have something bad wrong with your car that they have not diagnosed that causes your battery to deterioate quickly. If they can't fix it they should give you another one.
#1348 of 1530 just got my ima battery pack replaced
Feb 04, 2012 (6:42 am)
I live next door to a honda dealer mechanic and he told me that he's only seen a few IMA batteries fail after large milage but our 2009 civic's IMA battery failed after 3 years / 32k miles. I knew when we bought the care the the quoted 40 city / 45 highway mileage was only of ideal driving conditions. We like the car so I don't care about the mileage - we were averaging 35 before the battery problems, but I'm worried that these packs will keep on failing and that the warranty won't be honored. The dealer I bought the car from said that the warranty is 10 years / 100k and I read on the site it's 10 years / 150k in the state we live in, while the dealer where we got the pack replaced said the new one is guaranteed for 12 months. I'm calling Honda America on Monday.
#1349 of 1530 Re: just got my ima battery pack replaced [mcdorian]
Feb 04, 2012 (6:55 am)
It would be interesting to know the failure rate on these batteries. My understanding is that replaced batteries under the original warranty are good until the original warranty expires. A battery replaced outside of the original warranty is guaranteed for three years.
#1350 of 1530 Re: just got my ima battery pack replaced [bossless]
Feb 04, 2012 (7:43 am)
Thanks. I'll verify it with Honda. It seems from this thread it seems that dealers are not aware.
#1351 of 1530 Re: just got my ima battery pack replaced [mcdorian]
Feb 06, 2012 (5:41 pm)
the dealers are idiots.
#1352 of 1530 Re: just got my ima battery pack replaced [mcdorian]
Feb 07, 2012 (1:47 am)
dealers are not aware is an understatement. Most dealers choose to ignore most of the complaints and blamed them on poor driving habits or just play dumb. They do not deserve our business.
#1353 of 1530 Re: just got my ima battery pack replaced [bossless]
Feb 07, 2012 (6:36 pm)
Turns out that my model is a low emissions one so the warrenty is 150k mikes or 15 years. Otherwise it would be 80k or 8 years.
#1354 of 1530 small claims hearing
Feb 07, 2012 (9:41 pm)
i had my small claims court hearing in Pleasanton, CA today. My case was actually supposed to have been heard a month ago (actually a few days after Heather Peter's case). But got delayed cuz i hadn't served Honda properly. anyways, i think it went very well.
if you plan on opting out and pursuing your own case, i would suggest that you be well prepared. i think that you folks should NOT pursue this "false advertisement" route. this portion is very difficult to prove. BTW, i hear that Ms Peters' is charging like $15 for her evidence - which I don't think that's cool. anyways, all you really should pursue is the fact that the software screwed up your car. if you had you have a mileage log (cost/gallon, gallons purchased, date, MPG's, etc) that would more or less prove your case. fortunately for me, i had ALL this information as i logged every mile i drove into an excel spreadsheet. It was clear that i was getting worse gas mileage after the software upgrade as compared to before the upgrade. that alone is evidence that Honda did something to your car and should be liable for the degradation in the efficiency. also, if you have a video of the IMA and how it does not give you sufficient recharging of the battery, that should be enough to prove that the car is not performing to when you first test drove and purchased your car. it'll show that the lack of battery assist is insufficient and at the cost of the consumer. you can probably get your gas purchases by sorting your credit card purchases online and noting how more frequently you have had to refill your tank - showing loss of efficiency. keep harping on the software and tell them that this was a mandate to be done - whether you wanted it or not and it screwed up your car.
unfortunately, i screwed up my claim as i didn't modify the dollar amount and what i wanted to sue for as originally, all i wanted was a little bit of gas and a replacement battery. i got a replacement battery when Honda saw that it was 23%, but they wouldn't give me any compensation for gas, so i continued my suit, but didn't realize all this legal crap that i had to file an admendment if i wanted other compensation...S*ck. either way, i think i'll get something, but it won't be much as, like i said, i screwed up. every time we file a suit, Honda has to send an internal lawyer and a company rep which will cost them travel + time spent and this will cost them in other ways as compared to just paying out the small claims. either way, if i win, it's still a win for every one of us Honda owners, no matter the monetary value. it just keeps on subtracting from their reputation.