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Honda Civic Hybrid IMA Problems

1484 messages,  Last post on Apr 02, 2013 at 6:27 PM

You are in the Honda Civic Hybrid Forum.

What is this discussion about? Honda Civic, Hybrid Cars, Coupe, Sedan

Messages Page 127 of 149

#1258 of 1484 Re: 2005 Civic Hybrid needs new IMA battery - really? [missdismayed] by genebeley

Dec 20, 2011 (7:22 pm)

Replying to: missdismayed (Oct 27, 2011 9:25 pm)
I had better luck. When my hybrid electric battery needed replacing at 120,000 miles, they told me the good news was Honda would replace it free! "Why?" I asked. "Because Honda just increased the warrantee to 10 years or 150,000 miles, whichever comes first."
 
Hope this helps you and many others.
 
Another time, when I was told I might need a new transmission, they called and asked if they could try something different. They tried flushing it out about five times with oil, and that fixed it. The cost of this was around $200, versus over $1000-$1500, so overall, I've been extremely happy with Honda. My only gripe now is the over $100 an hour labor rate that I can no longer afford. All of these car repair places are chasing away their customers--especially us senior citizens in the new Great Depression with rates like this. Many car dealers have already gone out of business before admitting this mistake.

#1259 of 1484 Re: 2005 Civic Hybrid needs new IMA battery - really? [genebeley] by bossless

Dec 20, 2011 (8:14 pm)

Replying to: genebeley (Dec 20, 2011 7:22 pm)
I wonder if this extended warranty would apply to 2006 models and if the State of residence matters.

#1260 of 1484 IMA battery warranty by howardt

Dec 23, 2011 (6:37 am)

Can someone please help me understand if there is a Honda warranty on the HCH IMA battery. I have a 2005 Honda Civic Hybrid purchased in April 2005 with 65K miles?
 
Suggest how I communicate with Honda and what I am likely to expect when I bring the vehicle to the dealer.
 
Thanks!

#1261 of 1484 Re: IMA battery warranty [howardt] by jerrysnb

Dec 23, 2011 (10:27 am)

Replying to: howardt (Dec 23, 2011 6:37 am)
Check your owner's manual. I know that in mine, there is an 8-year 100000 mile warranty. In some states, that is extended by law to 10 years and 150000 miles; but you should be well within the limit.

#1263 of 1484 Re: IMA Battery Class Action [dontsettle] by dowjd

Dec 24, 2011 (7:59 pm)

Hey dontsettle,
 
I have a 2009 HCH and have had the same problems as everyone else. In the first year of purchasing the car I already had a battery go bad. Here is a synopsis of my HCH experience:
 
Post #937
1. Purchased Feb 2009
2. Got 43-52mpg highway & 43mpg highway/city
3. August 2009 mileage decreased to 43 highway & 39 highway/city
4. IMA light on Nov 2009, software upgrade
5. Poor to no assist, battery drops to 1 bar, averages 4-6 bars, Auto Stop is random
6. Mileage down to 39 highway & 37 highway/city
7. IMA light on Dec 2009, new battery installed.
8. Mileage 37-39 highway & 34-36 highway/city.
9. Dec 2010, IMA light again. Honda software update.
10. Car maintains 4-6 bars, Mileage 38 highway & 36-38 city/highway, Auto Stop more frequent, Assist more frequent but ceases above 3000RPM.
 
Post #952
My local Honda dealer (Visalia Honda... Thanks to them for ackowledging) today (3/2/11) acknowledged they are experiencing a lot of battery problems/replacements and have advised Honda USA that it is not poor driving habits of its customers. I advised them that I am paying the price of a hybrid, but getting the performance of a regular Civic.
 
Additional: Upon vehicle pick up. Battery recal, performance improved. It appeared Honda performed off record software update or downgrade.
 
Should HCH owners opt-out now or wait till Jan 2012 case is finalized?

#1265 of 1484 Re: IMA battery warranty [howardt] by missdismayed

Dec 24, 2011 (11:34 pm)

Replying to: howardt (Dec 23, 2011 6:37 am)
You can expect a variety of responses -- all of which have been mentioned here in previous posts -- and none of which might be of real help to your particular vehicle/dealer/service department, etc. As I am reading more and more of these posts it is obvious that there are many options, some work and some don't, but the bottom line is you will either keep your HCH or get rid of it.
 
Either way, the evidence points to the fact that the HCH 2000 and up have IMA battery problems, dealers/service depts/Honda know about the problems, and have year by year moved farther away from fixing it with their software upgrades and/or extended mileage warranties to outright denying there is a problem of any kind and just throwing their hands up while they open the cash register and wait for you to write a check.
 
To put it bluntly - you're over a barrel and we all know what happens next...

#1266 of 1484 A reminder by pf_flyer HOST

Dec 25, 2011 (7:22 am)

The Edmunds forums cannot be used to organize legal actions or to drive traffic to websites. Please do not make posts along these lines as they will have to be removed.

#1267 of 1484 American Honda Customer Support Response by ativar

Dec 27, 2011 (11:43 am)

It is fascinating. American Honda, in the words of their customer support: "We do not do business by mail, only by telephone. If you have a question that you do not want answered by telephone, refer to our manual!" Now, is that Customer Service?!?!?! I sincerely hope that someone from Honda America upper management is monitoring these, cause this is not the type of response I would expect from a company doing business in America!
OH, in case you were wondering what this about: Quick reprise; on 3d IMA battery for '05 Civic, and wanting to just have the question answered; why original battery is good for 8 yr/80K miles, but replacement batteries are only good until the car reaches 8 yr/80K.
Doesn't seem reasonable to me.

Messages Page 127 of 149

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