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Hyundai Veracruz Initial Quality

215 messages,  Last post on Sep 24, 2009 at 4:01 AM

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What is this discussion about? Hyundai Veracruz, SUV

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#213 of 215 Re: Quality concerns, Poor Service [rudedawg] by aabruzzese Dec 18, 2008 (11:47 am)
Replying to: rudedawg (Dec 17, 2008 9:04 pm) rudedawg, I don't think the seat should be moving. Mine doesn't (also a 2007 but w/25,000 miles) if it did my dealer would be seeing and hearing from me a LOT.   I had a horrible experience with the service department where I bought my 03 Santa Fe so I know how you feel.. The dealer I go to for service now is excellent so I know. If it weren't for them I probably would have never bought another Hyundai.
#214 of 215 My 2007 VC Alarm Signal Problem Solved by freda95 Dec 18, 2008 (4:35 pm)
Yes. Can you believe it! Problem solved!! My problem was with the alarm signal not disarming when opening car with key FOB. Only when I opened the tailgate FIRST was I able to open car doors without the alarm sounding. This went on for about three+ months. Tried dealer after dealer to try to resolve. No one seemed to understand why this was happening. Anyway, about the fourth time (because I just got tired of opening the tailgate (EVERYTIME I went driving) I said I'd try one last time. Actually I had posted a "Ask a Mechanic" question to one of the hosts' on-line mechanics on this site I believe. He explained the problem dealt with a bad signal from the door to the alarm - which proved true. Thanks, Mechanic. Anyway, what the dealership said was that since the computer could not identify the problem they thought it best to just replace the entire "alarm/lock module". Which they did!!! Surprise! Surprise!! It worked!! Of course maybe I shouldn't shout for joy too loudly -- but I'm a happy camper....for ...now. Just thought I'd share this and send a little sunshine your way, since we all bought a truly fine car and we don't want to forget all the research we did before buying our 2007 VC -- right? Right! Here's to continued enjoyment of our VC ride.
#215 of 215 BUYERS REMORSE by mdr1 Sep 24, 2009 (4:01 am)
I purchased a 09 Veracruz on 9/1/09 and on 9/21/09, while my wife was driving my three children home from soccer practice, the vehicle lost power, started to shake, and nearly caused her to be rearended. Thank God for defensive drivers! Nonetheless, she made it home, despite the persisting symptoms, and I put it in the shop the next day. At this point, 9/23/09, two days later, the vehicle remains in the dealer's the shop; however, I was told to expect the vehicle tomorrow.   Regardless of the discovered problem, I am utterly disappointed that my brand new Hyundai vehicle, less than one month old, has required service outside of regular maintness. If there was a return policy in place, the transaction would have already been completed!   Where do I go from here????? Do I have any options????????

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