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Hyundai Veracruz Initial Quality

215 messages,  Last post on Sep 24, 2009 at 4:01 AM

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What is this discussion about? Hyundai Veracruz, SUV


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#1 of 215
Hyundai Veracruz Initial Quality by carbuyer11
Jul 11, 2007 (8:18 am)
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Since the 3000+ new Veracruz owners are really "early adopters", I thought it would be useful to begin a post that allows us to post your experiences with initial quality and how responsive the dealers have been in correcting any problems. I was in a similar situation 2+ years ago when I purchased one of the first 2000 Honda Ridgelines to roll off the assembly line. I joined an on-line owners club that allowed everybody to share their experiences. Despite being a Honda, there were lots of initial quality issues (most of them cosmetic). I learned a lot from other owners' experiences and these learnings helped me when working with my selling dealer.
  
For the record, I've had no issues so far with my Veracruz (a little under 1000 miles and 3 weeks of ownership). So far, Hyundai is living up to their recent track record for initial quality, one of the main reasons I took the plunge.
#2 of 215
Re: Hyundai Veracruz Initial Quality [carbuyer11] by ehtpiney
Jul 11, 2007 (1:55 pm)
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Replying to: carbuyer11 (Jul 11, 2007 8:18 am)

Purchased the fully loaded Veracruz se mid June. Compared to other crossovers in the playing field, this one impressed us hands down. We had one miner problem with a scratch on the driver door. The dealer had it repaired but the repair turned into a very visable half moon on the door. Paint did not match. A touch up on the plastic bumper also turned into a major blemish. The dealer agreed to have both flaws repaired and the car has been at the paint shop for 3 days now. We are waiting to see the end result of the repair and can't wait to get back into the cruz. They loaned us a Sonata while the cruz is in the shop but it's just not the same.
#3 of 215
Flawless by mjb56
Jul 11, 2007 (3:18 pm)
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I've had the VC for about two weeks, admittedly not a long time, but I think the initial quality is fabulous. Anybody I've taken for a ride have commented on the quiet cabin, nice ride, visibility and overall "Lexus like" quality (and one of these riders is a real auto skeptic). Initially I thought the seats a bit firm but my back has adjusted and I wouldn't trade them for anything I've had in the past. And I've had my share of back troubles. I'll be taking it on several road trips within the next week and will report back on my impressions afterwards. But, so far, wonderful.
#4 of 215
Early complaints by albanyjet
Jul 12, 2007 (1:30 am)
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We've had our Limited for about three weeks/ 900 miles. Overall we love the vehicle, however a few things have begun to bug me. On the center console cover, I noticed two blemishes in the "leather", almost as if they were molded in during the building process. Whenever the road is rough, or we hit a pothole, the rear-end (shocks/ springs?) makes a fairly loud clunking sound. It doesn't sound as if something is broke, just much too pronounced for such a "quiet" vehicle (it isn't as bad with a full load). Last but not least, my wife reported that once, when she used the horn, the radio station switched channels! She tried it a few times when it happened, and it kept switching. I have not been able to duplicate this occurance though. That was a wierd one! Any comments would be appreciated.
#5 of 215
Re: Early complaints [albanyjet] by highleyjm
Jul 14, 2007 (5:50 pm)
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Replying to: albanyjet (Jul 12, 2007 1:30 am)

We've had ours for a week/500 mi and had some issues at pickup that were mostly dealer related (greasy handprint on seat, etc). However, the driver's sill plate has some significant gouging on it (like someone was trying to pry it up with a screwdriver), and the footrest under the e-brake is missing a screw. The dealer ordered all the parts and will replace them for us.
 
On pickup we had an issue with the radio as well - we couldn't change the volume on the radio when the CD was playing. Lasted a few minutes (the saleperson tried to fix it and eventually it went away). We'll keep our eyes on that. We too have a louder than expected clunking in the back when going over bumps.
#6 of 215
Gas cap by albanyjet
Jul 15, 2007 (1:46 am)
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I just remembered another one. The tether that holds the gas cap in place fell out of its anchor at the second fill-up. I was able to push it back in, but the connection is weak now, and I'm sure it won't last. Anyone else notice this?
#7 of 215
Hyundai VC's Reliability. by lanregun
Jul 15, 2007 (5:33 pm)
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I'm looking for a car that handles long interstate commute without glitches. I am in the military which means a lot of travels. Been impressed so far with the reviews on the Hyundai Vera Cruz but still sceptical of its ability to withstand constant non-stop travels.
 
Anybody has experience with the Vera Cruz in that regard?
 
~Ola.
#8 of 215
Re: Hyundai VC's Reliability. [lanregun] by scott613
Jul 16, 2007 (4:00 am)
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Replying to: lanregun (Jul 15, 2007 5:33 pm)

Ola - My Veracruz has proven to be exceptionally reliable so far. 5100 miles and no problems. I just did a 3600 mile trip of which 3400 were interstate miles and had no issues with running the vehicle all day long at interstate speeds.
Hope this helps you in your decision.
#9 of 215
Re: Hyundai VC's Reliability. [lanregun] by carbuyer11
Jul 16, 2007 (8:16 am)
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Replying to: lanregun (Jul 15, 2007 5:33 pm)

Although my longest "no-stop" highway trip has been <100 miles, I can confirm that the VC is a great highway cruiser. Other than a little wind noise, it really purrs at speeds exceeding 65 MPH. Very smooth and relatively quiet. I have a little over 1000 miles on my VC with no issues.
#10 of 215
Re: Hyundai VC's Reliability. [lanregun] by mjb56
Jul 16, 2007 (7:08 pm)
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Replying to: lanregun (Jul 15, 2007 5:33 pm)

This is one sweet ride for highway travel. Very quiet, smooth ride. For a highway cruiser, I couldn't be happier. And, I'm coming off a Chrysler T&C which also has a nice highway ride. I'm totally satisfied so far.

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