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Toyota RAV4 Cruise Control Problems

285 messages,  Last post on Jun 14, 2009 at 8:14 AM

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What is this discussion about? Toyota RAV4, SUV


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#41 of 285
Re: 2007 Rav 4 cruise problems [crtzlow] by pam14
Aug 13, 2007 (5:19 am)
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Replying to: crtzlow (Aug 12, 2007 5:09 pm)

The case # issued to me on Friday is 200708100591. The tech at Toyota Headquarters is to call me today. Pam
#42 of 285
Rav 4 problems ces1938 by ces1938
Aug 13, 2007 (8:37 am)
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Well Pam, you are doing much better than I have, he just blew me off and told me maybe I had better try another dealer some where... well keep in touch and let us know how it went for you with tech headquarters ... Charles
#43 of 285
Re: 2007 Rav 4 cruise problems [pam14] by mlmcgahee
Aug 13, 2007 (12:14 pm)
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Replying to: pam14 (Aug 13, 2007 5:19 am)

Thanks Pam... We have a total of 3 case numbers now.
 
(200708081405) Charles
(200708081371) Mike
(200708100591) Pam
 
To everyone who is reading this thread and have an 06 - 07 RAV4 with the Cruse Control Problem.
  
Call the Toyota Customer Experience Center at 800-331-4331 and get a case number like Charles,Pam and I have.
 
Tell them there are others with the same problem and reference our case numbers. The corporate guys get these comments/complaints... Maybe they will read these and light a fire under technical support for a fix to our RAV4 Cruse Control problem.
  
Post a message back here with your first name and case number so others can call and reference our case numbers on this problem.
#44 of 285
2007 Rav4 cruise control problem by sumrx4
Aug 13, 2007 (2:31 pm)
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(200708101001) Gerald
 
Got this ref# Friday Aug 10th. My Rav4 is scheduled to go back to the dealer tomorrow for the 2nd time about this problem. Hope I don't have to make an --- of myself but I am not going to accept "this is normal" like I did in May. My best friend bought one a few months back and he travels the entire state of VA with it for his job. When I asked him about it he said he had not have any problems with his.
I don't mind the car having a problem...what I dislike is it not getting fixed.
#45 of 285
2007 Rav4 cruise control problem by mlmcgahee
Aug 13, 2007 (4:03 pm)
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Thanks Gerald... We have a total of 4 case numbers now.
  
(200708081405) Charles
(200708081371) Mike
(200708100591) Pam
(200708101001) Gerald
 
To everyone who is reading this thread and have an 06 - 07 RAV4 with the Cruse Control Problem.
   
Call the Toyota Customer Experience Center at 800-331-4331 and get a case number like Charles,Pam and I have.
  
Tell them there are others with the same problem and reference our case numbers. The corporate guys get these comments/complaints... Maybe they will read these and light a fire under technical support for a fix to our RAV4 Cruse Control problem.
   
Post a message back here with your first name and case number so others can call and reference our case numbers on this problem.
 
Mike
#46 of 285
2007 Rav4 cruise control problem by mlmcgahee
Aug 13, 2007 (4:09 pm)
Reply
I have posted the link to our thread on other forum sites...
Here are the links...
 
http://forums.automotive.com/70/6352094/toyota/2007-rav4-cruise-control-problem/- index.html
 
http://www.topix.net/forum/autos/toyota-rav4/T4L9L8J535IQD8VBU
 
http://rav4world.com/forums/viewtopic.php?p=116818&sid=6b1b7f54125104f1f35b01ffb- 1373b3e
 
Hope this helps...
Mike
#47 of 285
Re: 2007 Rav 4 cruise problems [crtzlow] by mlmcgahee
Aug 13, 2007 (4:12 pm)
Reply

Replying to: crtzlow (Aug 12, 2007 5:09 pm)

Thanks for your input crtzlow. Get back to us with your case number... The more we have, the better chance we have of getting a fix ASAP.
 
Mike
#48 of 285
Re: Rav 4 problems ces1938 [ces1938] by mlmcgahee
Aug 13, 2007 (4:14 pm)
Reply

Replying to: ces1938 (Aug 13, 2007 8:37 am)

Charles.... I think you have started something:)
 
Mike
#49 of 285
brothers and sisters in CC pain by rayray6
Aug 13, 2007 (4:46 pm)
Reply
I have an 07 4cy Rav4 that I bought in May and the cruise control is unbelievably bad. I like the car in every other way, so I took it to my dealer once and they said it was "working as it is supposed to." I'm heading back tomorrow because I called and said it is just unexceptable. IMAGINE MY RELIEF TO FIND YOUR POSTINGS!
 
Thank you so much for the case numbers and additional ammunition with which to deflect their blame the victim attitude.
 
If you want to read other postings I've made and that I'll be taking with me tomorrow on RAV4world and other sites, here they are:
 
http://forums.automotive.com/70/6352094/toyota/2007-rav4-cruise-control-problem/- - index.html
  
http://www.topix.net/forum/autos/toyota-rav4/T4L9L8J535IQD8VBU
  
http://rav4world.com/forums/viewtopic.php?p=116818&sid=6b1b7f54125104f1f35b01ffb- - 1373b3e
 
http://rav4world.com/forums/viewtopic.php?p=119538#119538
 
http://rav4world.com/forums/viewtopic.php?p=119344#119344
 
ces1938, "Cruise Control on 2006 Rav4" #1, 4 Jul 2007 8:21 am
 
I'll also post a case number soon, probably tomorrow.
 
Thanks again. Steve (RayRay6)
#50 of 285
Re: 2007 Rav 4 cruise problems [mlmcgahee] by pam14
Aug 14, 2007 (5:07 am)
Reply

Replying to: mlmcgahee (Aug 13, 2007 12:14 pm)

The Toyota Customer Service representative called me yesterday. She indicated that Toyota engineers are aware of the problem and are trying to come up with a "fix."
 
She also tried to tell me that cruise control should only be used on flat roads--that cruise control should not be used for "hills." I asked her if cruise control should only be used in Kansas. I said I lived in central Missouri with rolling hills, not in the Rocky Mountains.
 
I also asked her what she meant by "hill:" the height, the degree of incline, and the length. She didn't know and changed the subject. I also said that if cruise control should only be used on flat roads that should be indicated in the owner's manual and a warning given to all buyers of Toyotas. (There's no glory in being right.)
 
I know four other 2007 RAV 4 owners and none of them have had this problem.
 
My local service manager has also talked with Toyota Customer Service to try and make them understand the problem--that this is not basic shifting to another gear, this is a transmission that goes nuts when ascending a "hill."
 
Basically I have two choices like the rest of you--either wait for a solution from Toyota or seek arbitration.
 
Thanks for listening to me vent. Pam

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