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SUVs Toyota RAV4 Toyota RAV4 Cruise Control Problems
285 messages, Last post on Jun 14, 2009 at 8:14 AM
You are in the Toyota RAV4 Forum. Your Hosts are steve_ & tidester
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Replying to: pam14 (Feb 18, 2008 6:34 am)
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Replying to: thr (Feb 23, 2008 7:16 pm) After reading pam14's entry I called my dealer and he was unaware of the Technical Service Bulletin (TSB0015-08). He quickly checked and sure enough the bulletin was finally out. I scheduled today to have the software installed. I checked the cruise control shifting problem with the A/C on as I went to the dealership. It still was shifting back and forth from 2nd to 3rd gear on hills. It took the dealer less than an hour after I arrived to upgrade the vehicle's computer software. (My velicle was the first one they had done the software calibration.) I tried to get the service department to test drive the vehicle before I left but they refused. (I guess they wanted to get rid of me quick.) I checked the vehicle the same way and at the same place as I drove home and it seems the problem is FIXED. I was one of those who foolishly wasted my time with arbutration and lost after being told, "There was no problem...the cruise control was working as designed." They did give me a free 100,000 mile bumber to bumber Platium Warranty - sort as a "gift to the loser." Well it looks like after over 7 months they finally have a fix for the problem that "didn't exist." I AM GOING TO HAVE TO WANT A TOYOTA VERY BAD BEFORE EMBARKING ON A SIMILAR JOURNEY AGAIN WITH THE TOYOTA MOTOR CO! |
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Wow! me1939, thank you, thank you, thank you, for reporting your experience with Toyota's TSB 0015-08, the "fix". Since losing my arbitration case, I have been pretty discouraged. Thanks also for keeping up with the discussion. I am convinced that this problem would have gone unsolved if this forum had not provided all of us an opportunity to communicate and vent our frustration with the RAV4 "buck n Jump" cruise control. The worst part of my experience was not the cruise control, but the near unanamious denial of the problem by theToyota organization. I wonder if the corporate head in Japan would consider the stone walling we faced dealing with Toyota USA as honorable conduct. thr
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Replying to: thr (Mar 04, 2008 6:06 pm) 
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Replying to: dtown (Feb 19, 2008 2:28 am) On my 45 mi trip to the dealer "bucking & jumping" at will, I wondered what would happen. I got no apologies, no we're sorry for your trouble...Just we will take care of it if you can wait 1.5 hour. I did, and drove home smooth as a RAV4 can travel. Again, my thanks to Edmunds car space, me1938, pam14,dtown, our hosts, & all others for sticking to this discussion. thr
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Replying to: thr (Mar 08, 2008 11:53 am) |
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Just called my dealer and arrainged service for the TSB. For what it's worth I just took the time to call Toyota customer service (where it all started) and just gave them my opinion on the whole process and how it was handled. What disappointed me was that ,like always, the person I talked with acted no more concerned about my opinions than the sun coming up. I don't know, someone tell me, am I asking too much for someone to at least "act" like they care a little about my problem. Most importantly it seems that Toyota has finally fixed this problem that never existed!! Thanks to all of you that stuck it out here. After my arbitration was denied I basically gave up. I did continue to check here about once a month to see if anything new had come up and to my suprise it actually did. Again thanks to all who posted here and maybe finally this thread can "RIP" |
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I have a 2003 RAV4 which has had the same cruise control problems outlined in this forum. Does anyone happen to know if this TSB also covers the pre-2006 models? I'm going to check with my Toyota service department, but was curious if anyone with a pre-2006 model has already checked it out. Thanks. |
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 In answer to spike5's remarks about his Rav 4...I have had the same problem for three years with my 2006 Rav 4... I found about the TSB on line here also, I can not remember what the number was now..but I down loaded and printed it off and took to my dealer, when I asked the service manager about it he said there was no such thing, when I showed it to him he said oh well ok, we will fix it..boy was I thrilled after all this time....well they fixed  it, I drive it home and could not tell a darn bit of difference.....also I keep hearing about other peoples gas mileage and I can not get even close to what they advertise, my next door neighbor has one just like mine only it is a 2007... we both get about the same gas mileage, from 21 to 23 mpg, regardless how or where you drive it...my best advice is just drive it untill you can trade it off for something else and be sure and take the new one for a GOOD test drive.... has anyone else got a better idea or experence that you can tell us about....just don't tell me all the crap about getting 29 to 34 mpg, cause I do not believe it... 
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