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Toyota RAV4 Cruise Control Problems

285 messages,  Last post on Jun 14, 2009 at 8:14 AM

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What is this discussion about? Toyota RAV4, SUV


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#186 of 285
Re: RAV4 Chruise arbitration [wdpcpa] by sumrx4
Oct 19, 2007 (8:07 am)
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Replying to: wdpcpa (Oct 19, 2007 7:43 am)

For what it's worth I too took the dealer rep and the arbitrator for a ride at the arbutrators request. I was able to demonstrate the problem three times naturally.
I posted earlier that I asked the Toyota rep if they had ever experienced this type of problem, and while they would not answer the question the arbitrator admitted she had never seen a vehicle act this way!
#188 of 285
Re: Think before you buy a 4 cyl. [ronn] by bearcrkrd
Oct 19, 2007 (5:19 pm)
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Replying to: ronn (Oct 17, 2007 5:21 am)

Correct. Absolutely amazing what 4 cyl vehicles can do these days, how far we have come! But there is a limit.
I do not think Cruise control is meant to be used on hills? I am not an engineer. I know if you stick your finger in a light socket is hurts like heck. Have not advanced past that point. There, I'm outed.
Wish you all well! After discovering the limitations of the cruise on my 4 cyl Tacoma, even though I now drive another vehicle, I am still uncomfortable when approacing a hill. Pavlov. I just turn it off. You use less gas pedal, and it does not downshift.
#189 of 285
Re: CRAP CUISE [sumrx4] by nipper101
Oct 19, 2007 (6:46 pm)
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Replying to: sumrx4 (Oct 19, 2007 4:24 am)

I failed to mention that before we decided to file arbitration, the Toyota rep that we were dealing with offered the 100,000/5 yr extended platinum warranty plus make one month's auto payment. She also said that she thought they would have a fix by the end of 2007. I think it must be to each reps advantage to get cases closed. We were very suspicious!!
Ron
#190 of 285
Re: CRAP CUISE [sumrx4] by crtzlow
Oct 21, 2007 (6:32 pm)
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Replying to: sumrx4 (Oct 17, 2007 9:17 am)

One thing for sure is that the 4 cylinder has more than enough power for the weight of the vehicle. If you do not believe this just don't use the cruise control on a spot where you have trouble when using it. Not using cruise control ours would not drop out of overdrive and the motor RPM's would not change but would still maintain speed.
Cindy had the meeting with the rep at the dealership on Wednesday of last week and they bought the RAV 4 back. We have a statement from Toyota saying that they know that there is a problem with some of the RAV 4's and that they do not have a fix at this time. The meeting was very pleasant and professional. Saying goodbye to a car that Cindy loved was another thing. We purchased a 2007 Toyota Highlander V6 on Saturday. The ride and performance are several steps above the RAV 4 in our opinion. Of course the deal on last years model was not bad either. Basically it cost about the same as the RAV 4 when we bought it.
One thing when going through arbitration is to ask for what you want.....not demand anything. Our requests were to fix the car, swap for a V6, or buy the car back. They offered to buy the car back. It was in our best interest to go that route. They reimbursed all expenses with the exception of a mileage deduction which was in line with our state's lemon law. Overall I am pleased with the way things went. It was a good ending to an unpleasant ordeal.
We hope that everyone has a similar experience.
 
Cindy and Don
#191 of 285
crap cruise by sumrx4
Oct 22, 2007 (5:34 am)
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Congrats to all!!!
 
I received my letter with my arbitration results Sat. am. After reading several pages about the hearing and the results, what I was looking for was finally found in the last paragraph of the letter...While there seems to be some problem with the cruise control under certain conditions it does not effect the operation,safety or Value of the vehicle therefore your request for a buy back of the vehicle is DENIED.
 
So what am I supposed to do now???? Any suggestions please.
I could persue it through a local lawyer..that would cost me several thousand dollars. I could trade it for something else (definately not a toyota)...that would cost me several thousand dollars, or I could simple contunue to own a new vehicle that does not perform as its designed to.
 
A point I have read here and the Toyota rep brought up as well is the drivng on hills. The rep stated that it was explained in the manual against the use of cruise control on hills. Someone please tell me where it states this in the book. It sure isn't in the section regarding cruise control operation. I have been waiting since the meeting for Toyota to tell me where it states this info but they still have not!!!!!! In case no one can tell I am P_S_ED O_F!!!!!
#192 of 285
Crapy Toyota Rav 4, ces1938 by ces1938
Oct 22, 2007 (5:49 am)
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I understand your frustration, I went thru that too, now I am just driving the Rav and when I know it will start down shifting and going nuts I just kick it off and use my foot.... I drive mine in city traffic or short highway miles mostly anyway, if I have a trip to take I just drive my 2005 (4cyl) Camry, only thing is I can't haul my power wheel chair with the Camry, that is what I bought the Rav 4 to do..... Yup, ole Toyota would have to kiss a lot of butt to get this customer back... ces.
#193 of 285
Re: crap cruise [sumrx4] by mlmcgahee
Oct 22, 2007 (8:11 am)
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Replying to: sumrx4 (Oct 22, 2007 5:34 am)

Next thing I would do is proceed with your state lemon law process. I bypassed the Toyota arbitration process and went directly with the Georgia Lemon Law process. Toyota is in their last 30 days of having to do something about my 4 cyl. RAV4. As I stated before, I keep driving mine with the cruise control as I normally would, and it has damaged 3 transmissions so far. I think I have a strong case.... We will soon see!
 
Mike
#195 of 285
Re: crap cruise [sumrx4] by crtzlow
Oct 23, 2007 (5:43 pm)
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Replying to: sumrx4 (Oct 22, 2007 5:34 am)

You can follow this link to a copy of the letter that Toyota sent to us in response to our problems with the cruise control on our 2007 RAV 4. Hopefully this will be of some help to someone. Let me know if the quality is not good enough and I will email you one direct.
 
Don
 
http://good-times.webshots.com/photo/2951512730102171166gbgnqx

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