Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs Toyota RAV4 Toyota RAV4 Cruise Control Problems
285 messages, Last post on Jun 14, 2009 at 9:14 AM
You are in the Toyota RAV4 Forum. Your Hosts are steve_ & tidester
|
Replying to: pam14 (Feb 18, 2008 7:34 am) T-SB-0015-08 February 13, 2008 Frequent Upshifting and Downshifting with Cruise Control "ON" Service Category Engine/Hybrid System Section Cruise Control Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2006 2008 RAV4 Drive Type(s): 4WD, 2WD Engine(s): 2AZ Transmission(s): 4AT VDS(s): BD31V, BD32V, BD33V, ZD31V, ZD32V, ZD33V WMI(s): JTM Introduction Some 2006 2008 model year RAV4 vehicles equipped with the 2AZ-FE engine may exhibit a condition while using the cruise control between 50 70 mph (80 113 km/h). During this condition the transaxle will upshift and downshift frequently. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been updated to change this condition. Use the following repair procedure for customer complaint vehicles. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 EG8011 Recalibrate ECM (PCM) Engine 0.7 89661-##### 26 99 APPLICABLE WARRANTY This repair is covered under the Toyota Federal Emission Warranty. This warranty is in effect for 96 months or 80,000 miles, whichever occurs first, from the vehicles in-service date. Warranty application is limited to correction of a problem based upon a customers specific complaint. © 2007 Toyota Motor Sales, USA Page 1 of 6 T-SB-0015-08 February 13, 2008 Page 2 of 6 Frequent Upshifting and Downshifting with Cruise Control "ON" Parts Information PREVIOUS PART NUMBER CURRENT PART NUMBER ENGINE TRANS PART NAME QTY 89661-42C20 89661-42C21 89661-42E50 89661-42E51 89661-42F60 89661-42F61 2AZ-FE 2WD U241E 89661-42C30 89661-42C31 89661-42E60 89661-42E61 89661-42F70 89661-42F71 2AZ-FE 4WD U140F Computer, Engine Control (ECM/PCM) N/A 00451-00001-LBL Authorized Modifications Label 1 NOTE The ECM (PCM) should NOT be replaced as part of the repair procedure. Authorized Modification Labels may be ordered in packages of 25 from the Materials Distribution Center (MDC) through Dealer Daily Dealer Support Materials System, or by calling the MDC at 1-800-622-2033. © 2007 Toyota Motor Sales, USA T-SB-0015-08 February 13, 2008 Page 3 of 6 Frequent Upshifting and Downshifting with Cruise Control "ON" Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER PART NUMBER QTY TIS techstream* NOTE: Software version 2.20.015 or later is required. ADE TSUNT 1 * Essential SST. NOTE Additional TIS techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. The Diagnostic Tester is NOT recommended for flash reprogramming with this calibration file. Please use TIS techstream or an approved J2534 interface to perform this update. Visit techinfo.toyota.com for more information regarding J2534 reprogramming. SPECIAL SERVICE TOOLS (SSTS) PART NUMBER QTY GR8 Battery Diagnostic Station* 00002MCGR8 1 * Essential SST. NOTE Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335. The GR8 Battery Diagnostic Station (P/N 00002-MCGR8) supersedes the Automatic Trickle Charger (P/N 00002-YA122-01) and Fast Battery Chargers (Associated P/N ASE6003 and Christie P/N CAPPDQ). P/N 00002-YA122-01, ASE6003, and CAPPDQ are now obsolete. © 2007 Toyota Motor Sales, USA T-SB-0015-08 February 13, 2008 Page 4 of 6 Frequent Upshifting and Downshifting with Cruise Control "ON" Calibration Identification Chart MODEL MODEL YEAR ENGINE DRIVETRAIN PREVIOUS CALIBRATION ID NEW CALIBRATION ID VDS 34248000 34248100 34271000 34271100 2WD 34282000 34282100 ZD3*V 34249000 34249100 34272000 34272100 RAV4 2006 2008 2AZ-FE 4WD 34283000 34283100 BD3*V © 2007 Toyota Motor Sales, USA T-SB-0015-08 February 13, 2008 Page 5 of 6 Frequent Upshifting and Downshifting with Cruise Control "ON" Repair Procedure 1. Check for the Authorized Modifications Label affixed to the vehicle in the location shown in Figure 1. Confirm if the ECM (PCM) calibration has been updated. If the calibration ID listed is NOT the latest ECM (PCM) calibration go to step 2. Figure 1. Location of Authorized Modifications Label on 2006 RAV4 1 5 3 2 4 1 Replacement ECM (PCM) Part Number (i.e., 8966142C20) 2 New Calibration ID(s) (i.e., 34282100) 3 Dealer Code 4 Date Completed 5 This TSB Number 2. Flash Reprogram the ECM (PCM). NOTE The GR8 Battery Diagnostic Station MUST be used in Power Supply Mode to maintain battery voltage at 13.5 volts while flash reprogramming the vehicle. For details on how to use the GR8 Battery Diagnostic Station, refer to the GR8 Instruction Manual located on the Technical Information System (TIS), Diagnostics Battery. Follow the procedures outlined in TSB No. SS002-07, "Techstream ECU Flash Reprogramming Procedure , and flash the ECM (PCM) with the NEW calibration file update. © 2007 Toyota Motor Sales, USA T-SB-0015-08 February 13, 2008 Page 6 of 6 Frequent Upshifting and Downshifting with Cruise Control "ON" Repair Procedure (Continued) 3. Start the engine and warm it up to normal operating temperature before test driving. 4. Test drive the vehicle to confirm proper vehicle operation and ECM (PCM) initial learning. Refer to the Technical Information System (TIS), applicable model year RAV4 Repair Manual, Drivetrain Automatic Transmission/Transaxle 2006: U140F / U241E / U151F / U151E Automatic Transaxle: Automatic Transaxle System: Road Test 2007: U241E / U140F / U151E / U151F Automatic Transaxle: Automatic Transaxle System: Road Test 2008: U241E / U140F / U151F / U151E Automatic Transaxle: Automatic Transaxle System: Road Test 5. Install the Authorized Modifications Label. A. Using a permanent marker, enter the following information on the label: ECM part number [Refer to the Parts Information section for the CURRENT PART NUMBER ] Calibration ID(s) [Refer to the Calibration Identification Chart for the NEW CALIBRATION ID(s) ] Dealer Code Repair Date Change Authority [ this TSB number] B. Affix the Authorized Modifications Label to the vehicle at the location shown in Figure 1. The Authorized Modifications Label is available through the MDC, P/N 00451-00001-LBL. © 2007 Toyota Motor Sales, USA
|
|
|
Replying to: pam14 (Feb 18, 2008 7:34 am)
|
|
|
Replying to: thr (Feb 23, 2008 8:16 pm) After reading pam14's entry I called my dealer and he was unaware of the Technical Service Bulletin (TSB0015-08). He quickly checked and sure enough the bulletin was finally out. I scheduled today to have the software installed. I checked the cruise control shifting problem with the A/C on as I went to the dealership. It still was shifting back and forth from 2nd to 3rd gear on hills. It took the dealer less than an hour after I arrived to upgrade the vehicle's computer software. (My velicle was the first one they had done the software calibration.) I tried to get the service department to test drive the vehicle before I left but they refused. (I guess they wanted to get rid of me quick.) I checked the vehicle the same way and at the same place as I drove home and it seems the problem is FIXED. I was one of those who foolishly wasted my time with arbutration and lost after being told, "There was no problem...the cruise control was working as designed." They did give me a free 100,000 mile bumber to bumber Platium Warranty - sort as a "gift to the loser." Well it looks like after over 7 months they finally have a fix for the problem that "didn't exist." I AM GOING TO HAVE TO WANT A TOYOTA VERY BAD BEFORE EMBARKING ON A SIMILAR JOURNEY AGAIN WITH THE TOYOTA MOTOR CO! |
|
|
Wow! me1939, thank you, thank you, thank you, for reporting your experience with Toyota's TSB 0015-08, the "fix". Since losing my arbitration case, I have been pretty discouraged. Thanks also for keeping up with the discussion. I am convinced that this problem would have gone unsolved if this forum had not provided all of us an opportunity to communicate and vent our frustration with the RAV4 "buck n Jump" cruise control. The worst part of my experience was not the cruise control, but the near unanamious denial of the problem by theToyota organization. I wonder if the corporate head in Japan would consider the stone walling we faced dealing with Toyota USA as honorable conduct. thr
|
|
|
Replying to: thr (Mar 04, 2008 7:06 pm) 
|
|
|
Replying to: dtown (Feb 19, 2008 3:28 am) On my 45 mi trip to the dealer "bucking & jumping" at will, I wondered what would happen. I got no apologies, no we're sorry for your trouble...Just we will take care of it if you can wait 1.5 hour. I did, and drove home smooth as a RAV4 can travel. Again, my thanks to Edmunds car space, me1938, pam14,dtown, our hosts, & all others for sticking to this discussion. thr
|
|
|
|
|
Replying to: thr (Mar 08, 2008 12:53 pm) |
|
|
Just called my dealer and arrainged service for the TSB. For what it's worth I just took the time to call Toyota customer service (where it all started) and just gave them my opinion on the whole process and how it was handled. What disappointed me was that ,like always, the person I talked with acted no more concerned about my opinions than the sun coming up. I don't know, someone tell me, am I asking too much for someone to at least "act" like they care a little about my problem. Most importantly it seems that Toyota has finally fixed this problem that never existed!! Thanks to all of you that stuck it out here. After my arbitration was denied I basically gave up. I did continue to check here about once a month to see if anything new had come up and to my suprise it actually did. Again thanks to all who posted here and maybe finally this thread can "RIP" |
|
|
I have a 2003 RAV4 which has had the same cruise control problems outlined in this forum. Does anyone happen to know if this TSB also covers the pre-2006 models? I'm going to check with my Toyota service department, but was curious if anyone with a pre-2006 model has already checked it out. Thanks. |
|
 In answer to spike5's remarks about his Rav 4...I have had the same problem for three years with my 2006 Rav 4... I found about the TSB on line here also, I can not remember what the number was now..but I down loaded and printed it off and took to my dealer, when I asked the service manager about it he said there was no such thing, when I showed it to him he said oh well ok, we will fix it..boy was I thrilled after all this time....well they fixed  it, I drive it home and could not tell a darn bit of difference.....also I keep hearing about other peoples gas mileage and I can not get even close to what they advertise, my next door neighbor has one just like mine only it is a 2007... we both get about the same gas mileage, from 21 to 23 mpg, regardless how or where you drive it...my best advice is just drive it untill you can trade it off for something else and be sure and take the new one for a GOOD test drive.... has anyone else got a better idea or experence that you can tell us about....just don't tell me all the crap about getting 29 to 34 mpg, cause I do not believe it... 
|
|
You are here:
Forums
SUVs Toyota RAV4 Toyota RAV4 Cruise Control Problems
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2009 Toyota RAV4
Browse by Board
Browse by Topic
Today's Chats
