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Is There Room in the Luxury Market for Hyundai?

7308 messages,  Last post on Mar 09, 2013 at 11:56 AM

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What is this discussion about? Hyundai Equus, Hyundai Genesis, Car Comparisons

Messages Page 730 of 731

#7288 of 7308 Hyundai's terrible service by ladriver2

Aug 20, 2012 (5:49 pm)

Just got my Equus 8/17/12 (3 days ago). Traffic part of navigation was not working out the door. Called Sirius customer service, who told me they could not fix it, and that in 7-10 business days, someone would call me to address the issue! Next, I called the Equus service line. Was told by the first agent, Kristin, this was not Hyundai's problem, nothing they could do! I spoke to supervisor Mike, who told me basically the same thing. It's Monday, and I have not heard back from Hyundai or Sirius. I called Hyundai again, supervisor Maryanne said the same thing-not Hyundai's problem. Actually Maryanne spent more time making excuses for Sirius than anything. She told me I should wait to hear back from Sirius. When I pressed her on whether she thought Sirius' response to me of 7-10 business days to get a call back was reasonable, she told me she could not say, as she was not an expert in that product!
  
Terrible customer service. I expect Hyundai to stand behind their product, especially the Equus. Instead every person I spoke with has immediately passed the buck to Sirius and refused to help. I would expect them to replace the unit or lean heavily on Sirius to fix this timely. No such luck and no one at Hyundai seems to care.

#7289 of 7308 Genesis look-alike by dean3927

Sep 14, 2012 (6:27 pm)

Take a look at the rear-end shots (full, 3/4) and you will see the resemblance between the Accord and the Genesis. Reminds me of a comment made by a Honda executive a few years back: "They're [Hyundai] awesome." I guess it's natural to mimic what one admires:
 
http://www.caranddriver.com/photo-gallery/2013-honda-accord-sedan-first-drive-re- view

#7290 of 7308 Re: Genesis look-alike [dean3927] by fintail

Sep 14, 2012 (7:23 pm)

Replying to: dean3927 (Sep 14, 2012 6:27 pm)
Funny, when I see the new Accord rear, I think of it paying homage to the 98-02 style.
 
Seeing as the Equus mimics the LS, does that then mean Honda really has a crush on Toyota?

#7291 of 7308 Re: Genesis look-alike [fintail] by fezo

Sep 15, 2012 (5:42 pm)

Replying to: fintail (Sep 14, 2012 7:23 pm)
Yeah, I agree with that 98-02 look. Have one of those. So does everyone else....

#7292 of 7308 Re: Genesis look-alike [dean3927] by backy

Sep 22, 2012 (3:02 pm)

Replying to: dean3927 (Sep 14, 2012 6:27 pm)
I saw the 2013 Accord sedan up close today, and when I drove up to the dealership there was a sedan sitting at a curb by the dealership main building... except at first I thought it was a Genesis. An uncanny resemblance, starting with the tail lamps with the same shape, color (white on top of red), and approximate size, but in other aspects too e.g. license plate cut-out, rear bumper trunk cut-out, the way the trunk splits the tail lamps, and of course they both have the Hofmesiter kink (which the previous Accord had also). Just proves once again there's only so many ways to mold plastic and bend sheet metal for cars.
 
Looks real good on the Accord--a big improvement over the prior generation, not just in the rear but overall.

#7293 of 7308 Hyundai Equus Honored with the 2012 Motorist Choice Award by dean3927

Oct 16, 2012 (6:10 pm)

IntelliChoice and AutoPacific awarded the Hyundai Equus with the 2012 Motorist Choice Award in the Luxury Lifestyle and High Tech category. IntelliChoice and AutoPacific, both distinguished automotive research companies, annually recognize vehicles that deliver a compelling combination of high consumer satisfaction and lower-than-expected ownership cost over time.
 
“Hyundai has worked hard to create a vehicle that provides luxury car shoppers with tremendous value and amenities, and as winner in categories for Luxury Lifestyle and High Tech, demonstrates that they've surely succeeded in the mind’s eye of the consumer,” said Dan Hall, vice president, AutoPacific.
 
Hyundai’s flagship Equus successfully competes with the best sedans in the world, while adding a new level of customer experience to luxury car ownership. Since its introduction, Equus has outpaced its sales and market share expectations. The 2012 Equus features Hyundai’s most powerful engine ever, the new direct injection 5.0-liter Tau V8 engine. The new engine produces 429 horsepower and is mated to a new in-house eight-speed transmission providing Equus drivers more power and refinement.
 
“With a host of standard features and innovative technology including Hyundai’s most powerful engine, the 2012 Equus offers customers a perfect marriage of luxury and affordability,” said Scott Margason, director, Product Planning, Hyundai Motor America. “This recognition from IntelliChoice and AutoPacific is proof that our flagship sedan is a true competitor amongst the most sought out luxury sedans in the market.”
 
For a complete list of award winners, visit http://www.autopacific.com/2012-award-winners
(Scroll Down for Motorist Choice)

#7294 of 7308 Re: Hyundai Equus Honored with the 2012 Motorist Choice Award [dean3927] by victor23

Oct 17, 2012 (7:50 am)

Replying to: dean3927 (Oct 16, 2012 6:10 pm)
IntelliChoice and AutoPacific awarded the Hyundai Equus with the 2012 Motorist Choice Award in the Luxury Lifestyle and High Tech category.
 
In both categories, the Equus is qualified as a "popular", not a "premium" vehicle. In "premium", Porsche Cayenne and Cadillac Escalade won these categories.

#7295 of 7308 Re: Hyundai Equus Honored with the 2012 Motorist Choice Award [victor23] by fintail

Oct 17, 2012 (8:44 am)

Replying to: victor23 (Oct 17, 2012 7:50 am)
Too much "competes with" schtick there - sounds like ad copy. The true measure will be sales.

#7296 of 7308 It may end up to be a couple of good models in a bad brand.. by wtl

Nov 15, 2012 (7:53 am)

Genesis was my first choice since it looks nice, drives nice and has more discounts/incentives compare with my other two choices. As I search various forums, hearing people whining about how unsatisfied with the dealer treatment as people paid good $35k and above for genesis, not to mention the incompetence to fix the car at first time truly drives me away from Hyundai.
For the past couple of weeks, I was looking to buy a genesis, test drove and love it but didn't realy want to commit until I have a chance to see the 2013 Avalon. I was also test drove the BMW x1 since it has easy accessible space for a full size cello. I can tell the difference from the moment I walked into the BMW showroom. I do think Hyundai has a long way to go to become a truly luxury car brand, at least I don't think it's even comparable with Toyota. There are some fundamentals for a luxury brand to success that are just not there today. As for me, my choices have gone down to two.

#7297 of 7308 . by fintail

Nov 20, 2012 (11:03 am)

I just bought a pile of German magazines as souvenirs - I see someone had the gall to base the V6 Genesis coupe (no sedan there) at EUR 39.5K. In Germany, you can get a nice enough C or 3er coupe for the same money, or a base E coupe for EUR 2K more. Seems a little ambitious, or as I like to call it, stupid. Is it Korean arrogance, or German suits trying to sabotage?

Messages Page 730 of 731

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