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Automotive News & Views Is There Room in the Luxury Market for Hyundai?
4250 messages, Last post on Dec 04, 2009 at 6:46 AM
You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires
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Replying to: ateixeira (Jun 23, 2009 12:42 pm) Yeah, that was the initial quality one I think, and JD Power redid their survey stuff after that. I think they gave less weight to the "The Driving Experience" section or expanded some of the other categories to compensate for the little gotchas like that. True Delta never got my attention and CR has their own problems. Edmunds switched from JD Power Star Ratings a while back and now uses Identifix, which is what MSN Auto uses (or used).
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Replying to: steve_ (Jun 23, 2009 4:51 pm) How timely, though, that there was an Editorial in Automotive News yesterday by Jesse Snyder headlined "J.D. Power Initial Quality Survey defeats itself", arguing, among other things, that automakers are "doing such a good job that the Power IQS is almost meaningless as a buyer's guide". One example they cite is that Honda's 5th place finish sounds much better than Saturn's 24th placement, but the actual difference is 0.2 problems per vehicle between the two brands, hardly worth mention. I think what it will do is penalize a single widespread flaw, a car could go from first to worst if one single component is designed poorly, and it may not even be very significant. |
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Replying to: ateixeira (Jun 24, 2009 8:23 am) Also, if a single important component is designed poorly, that could be very significant and maybe the car deserves to go to the bottom of the list in that case--especially since the overall quality of cars today is quite high relative to the past.
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Replying to: backy (Jun 24, 2009 8:29 am) But that also might simply make automakers risk-averse. Why go out on a limb with a new technology if you'll going to get skewered if many units turn out to be faulty? It'll certainly make the testing process more important. the JD Power survey is a victim of its own success The Editor said the same thing. Any how, I think we're drifting a bit off topic, so taking this back to Hyundai... The results may actually be more impressive that I was thinking, simply because the Genesis has a lot of new features that don't exist on their lower-end models. So to launch a new car, new powertrain, and add a lot of extra featuers (i.e. potential faults) and actually improve on IQ scores is an accomplishment for sure. The funny thing is I don't think JDP measures Quality, per se, but problems or defects. To clarify - the Genesis uses a high grade of quality leather, but the plain old cheap cloth on an Accent would earn it the same score (as long as it's not tearing apart at the seams).
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Replying to: ateixeira (Jun 24, 2009 8:23 am) Ok, time for a plug for the Genesis long term blog post earlier this week - it's all about quality (if you consider class to be an element of quality): 2009 Hyundai Genesis V6: Classy Looking Interior 
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Replying to: steve_ (Jun 24, 2009 9:25 am) I like the chrome trim on the steering wheel - very subtle, tasteful. I'd prefer less of the silvery stuff on the center console, though. Flat, matte black or wood would be better there. The trim around the outer vents and the stripe at the top of the leather strip also look nice. I sat my wife in one of these at a car show and she said "This is a HYUNDAI?!" |
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Replying to: ateixeira (Jun 24, 2009 8:41 am) I think the need for automakers to compete with each other on technology outweighs any tendency they might have to hold back on tech because of the implications in their JD Power IQS score. |
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Replying to: steve_ (Jun 24, 2009 9:25 am)
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Replying to: fintail (Jun 24, 2009 10:37 am) 
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Replying to: fintail (Jun 24, 2009 10:37 am)
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