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Automotive News & Views Is There Room in the Luxury Market for Hyundai?
3976 messages, Last post on Nov 11, 2009 at 1:28 PM
You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires
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Replying to: steve_ (Nov 26, 2008 10:37 am) See my point? It's not the product I am trying to point out here, it's the experience. What's the "experience" then you asked... It's everything you mentioned: giant showroom inside a stand-alone maintenance facility, loaner car for any kind of service as long as one requests it, free espresso (the good kind) and snacks, leather sofa, free wash with every service PLUS: - Reserved parking lot at sporting venus: Philly's Wachovia Center , Atlanta's Turner Field and Miami's Office Depot Center - Receiving benefits when visiting the top resorts and hotels: Lexus Partnership Benefits - Exclusive clubs and associations: MB Community - Getting pampered at and treated like royalty at the maintenance facilities So what's the "experience"? It's almost a lifestyle in a certain extend. Now the question is: Will I get those with buying a Hyundai Genesis? |
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Replying to: louiswei (Nov 26, 2008 12:00 pm) And it still doesn't work as well as a $1.59 Bic Gel. A Visconti probably doesn't either.  The only time I stayed at a Ritz Carlton, I had a nice view of the Pentagon City shopping complex. Thanks for the expansion on the partner benefits. |
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Replying to: louiswei (Nov 26, 2008 12:00 pm) How much are they worth to you? $5000? $10,000? More? |
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Replying to: louiswei (Nov 26, 2008 10:04 am) How are you so sure what a luxury buyer is? I own a Lexus and I'm purchasing a Genesis. I can certainly tell you that I have gotten miserable treatment at Lexus, BMW et al.... It has nothing to do with the make... You wouldn't believe the garbage I had to put up with when I leased the Lexus... Does the local Hyundai dealer subject me to the same dealer antics? SURE! but I'm paying thousands less... What do you have to say to that? I'm a "luxury" buyer and I consider the Genesis a luxury car.... |
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Replying to: louiswei (Nov 26, 2008 12:00 pm)
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Replying to: louiswei (Nov 26, 2008 12:00 pm) 
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Replying to: bashogrebash (Nov 26, 2008 12:54 pm) Sir, if I read your post right you LEASED a luxury car. Sorry, you are not a true luxury buyer. I don't consider those who lease a 3-series like for $299/month true luxury buyers. |
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Replying to: bashogrebash (Nov 26, 2008 12:56 pm) First of all, I said Mont Blanc, not Montblanc. On that note: http://www.everywine.co.uk/every-wine/online/mont-blanc-wine So uh... you were saying? |
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Replying to: louiswei (Nov 26, 2008 11:13 pm) Personally, it isn't all that important if my service department luxuriates me. I'm hardly ever there. I'm in my car most every day, so that's what matters. What I want from a service department is reliable, honest, and good quality service. I'm probably there for only an hour a year. So, yes, if Hyundai offers a product comparable to one costing thousands more, I'd give them a shot, especially if longer term reviews of the new Genesis are positive. If I were to be bothered by the appearance and amenities of the local dealer's service department, then I'd give my daughter $20 to take it to service for me. She'd be thrilled and I'd be sitting on a better quality leather sofa right in the comfort of my own living room. A couple of years ago, I loathed the thought of buying a Hyundai, but no longer. They've come a long, long way imo. Unfortunately, the closest Hyundai dealer doesn't have my trust in the quality, reliable service arena. However, they've been sold to the biggest local dealer which is expanding to a second location. I'll keep my ears and eyes open as to how the new owner does. If all checks out, I'll consider the Genesis a lot more. And, by the way, I've heard quite a few complaints about BMW and Lexus dealers in my area as well over the years. I'd wager that overall service at more mainstream luxury dealers might well be better than the typical Hyundai dealer, but there are exceptions both ways.
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Replying to: keitha3 (Nov 27, 2008 12:16 am) One blind tasting group preferred some cheap bottle of wine until the labels were disclosed. Then they all switched over to the Dom Perignon, even though they had just rated it at the bottom of the wine flight they had just sampled. It'd be fun to strip the badges off a Genesis and a few luxury marques and have a focus group rate them on luxury.
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