Last post on Jul 09, 2007 at 6:15 PM
You are in the Subaru Forester Maintenance & Repair
What is this discussion about?
#6 of 15 Re: Turbo troubles with 05 forester [ateixeira]
Jul 02, 2007 (4:45 pm)
I understand the dealers situation and they've been supportive. I know we did not do 11 oil changes; 7, 8 max! So if we forget about warranty claims, etc., is it feasible that what I'm beng told is true and just that little amount of negligence totally blew my wife's engine? There was no problem with smoking before the out of town oil change. The only problem was the cruise control light blinked and check engine light came on. No oil pressure lights or anything else have ever appeared. I'm not trying to pin the blaim on anyone but us...I just want to learn what exactly happened here and how much this will potentially set me back.
#7 of 15 Re: Turbo troubles with 05 forester [mjm7]
Jul 02, 2007 (5:00 pm)
Did the out of town dealer ever tell you what the CEL was for?
#8 of 15 Re: Turbo troubles with 05 forester [mjm7]
Jul 02, 2007 (5:55 pm)
Wait, how does engine oil relate to the turbo? Does the turbo use engine oil as a coolant?
#9 of 15 Re: Turbo troubles with 05 forester [xwesx]
Jul 02, 2007 (6:04 pm)
Yup, there are oil lines that run to the turbo and pump through the turbo. Engine coolant as well.
#10 of 15 Re: Turbo troubles with 05 forester [paisan]
Jul 02, 2007 (6:16 pm)
Ah, okay. I was wondering how engine oil change intervals would play a role in turbo reliability. If it was the oil, would it not be obvious that there is a clog of some sort in the turbo? Or is the turbo so sensitive that reduced cooling capacity of old oil would be enough to cause a "KABOOM"?
You can see that I have no experience with turbos....
#11 of 15 Re: Turbo troubles with 05 forester [ateixeira]
Jul 05, 2007 (10:31 am)
Actually 5 oil changes in 33k miles is right in line with Subaru's recommended change interval of once every 7,5k. So there's no way they can deny a warranty claim just because you didn't change the oil every 3k.
#12 of 15 Re: Turbo troubles with 05 forester [p0926]
Jul 05, 2007 (11:34 am)
My book had 2 "schedules", one with 3750 intervals and the other with 7500 mile intervals. I guess it depends on the type of driving you do, but few people truly qualify for the longer intervals.
#13 of 15 Re: Turbo troubles with 05 forester [ateixeira]
Jul 05, 2007 (4:21 pm)
IIRC, The 7500 interval is for normal driving while the 3750 is for driving under "abnormal conditions" such as lots of stop and go driving or driving in hot dusty conditions. So actually, I would think most people should qualify for the longer interval.
Of course anyone who changes oil for a living will push for the shorter interval since it doubles thier income
#15 of 15 Sounds Familiar
Jul 09, 2007 (6:15 pm)
I had a clutch problem and the dealer kept me at bay by hinting that perhaps I did not know how to drive a manual (my Forester was my 5th) or that I abused it, etc. They said that they would tear it down and if it looked like a defect it would be covered under warranty, but if not, I would have to pay, and they gave a rough estimate over quite a wide range. I decided that I could not live with the problem and told them to go ahead and tear it down. They decided that it was a warranty problem, though from what they described, it could easily have been something else.
The dealer gets paid either way, although they would make more if you paid. On the other hand, you would probably never come back to them for service again or to buy another vehicle. So, you do have some leverage and you should be polite but firm about your expectation that this is a warranty problem and that you expect it to be repaired at no cost to you. Your receipts should be enough evidence that it was properly cared for, but show them only if it becomes an issue. It is like dealing with the IRS. Answer their questions, but then shut up. Anything you say can be used against you.