Last post on Oct 13, 2013 at 5:04 PM
You are in the Toyota RAV4
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Toyota RAV4, Exterior, SUV
#38 of 57 Re: 2007 rav4 paint chipped [rav4ga]
Sep 01, 2010 (12:15 pm)
I bought a 2009 RAV4. Even this has the same issue. I had called the Toyota HQ about this issue. They have a case number on it.
Unfortunately, Toyota claims really a dramatic explanation about my driving to be the cause. They told me that the small rocks and particles caused it on the hood. My question to them was, why on the hood and not on the bumper. There response was, my driving. I have a Corolla 05 which doesn't have this. Why to RAV4??
I cannot understand how could one potentially evade these things. It is a clear TOYOTA problem and they have to get this replaced / corrected.
If they don't, I bet TOYOTA is going to go down in no time. I will never ever recommend TOYOTA for any one due to there cutomer satisfaction / corporate behaviour.
Cutting CORNERS is not a solution. It might be a temporary fix, but a long term failure.
#39 of 57 Re: 2007 rav4 paint chipped [miller_toyota]
Sep 01, 2010 (5:05 pm)
When I called Toyota they told me the same thing it was rocks which is rediculous. I drive the same roads for years with a mercury and never had this problem. Also paint chips all around the tail pipe, around front window. Please call the Federal Trade Commission the more people we can get the better. We have to keep fighting to get help. I was advised to check with a attorney which is our next step but also was told that we may be eligble under the Lemon Law.
#40 of 57 Re: 2007 rav4 paint chipped [miller_toyota]
Sep 03, 2010 (7:56 pm)
They are claiming that my Chips are due to the environment, particles from the road, guess they might as well start blaming the environment for their recalls as too, In last week's mail, I got a thankyou card in the mail, inside it stated, "Toyota has been in business in the United States for over 50 years, and has built its reputation on Quality, dependability, reliability, and safety. We are confident we have the right plans in place to further strengthen your faith and confidence in Toyota. The foundation of Toyota's sucess is our loyal CUSTOMERS." Quality Paint-NO My faith and confidence that toyota will do the right thing-NO!
#41 of 57 Re: 2007 rav4 paint chipped [shrrann]
Oct 12, 2010 (9:00 am)
Can you tell me who to write to for consumer reports? I am in GA. I'd be more than willing to do so. I am also upset my salesmen told me uphill assist and downhill assit was built into my vehicle. I read the manual and it wasn't. Toyota told me he was new and that if I wanted those options I could pay extra and trade up to a vehicle with it. I thought I got a good deal on price because I thought it was in there! BS! But my paint is chipped all over on the hood. I even bought a bug guard to deflect it as soon as I noticed. Now I have 4K miles on it. Bought end of July. This isn't right! Thanks for the help.
#42 of 57 Re: Toyota Rav 4 paint complaint [shrrann]
Oct 22, 2010 (8:21 am)
Yes I have confirmed the problem with rav4s by going to a dealership and viewing used rav4s. 10 out of 10 had paint chipping issues. The dealership had put touch up paint(or crayon) on all of them. Please see my related blog for further rav4 issues.
#43 of 57 Re: Toyota Rav 4 paint complaint [joe_consumer]
Oct 22, 2010 (4:25 pm)
That really proves the point that there is a defect in the paint on the Rav4s. There must be something we can do or someone out there who can help us Rav 4 owners. If we can get enough people together maybe we could start a class action lawsuit.
#44 of 57 Re: Toyota Rav 4 paint complaint [shrrann]
Oct 24, 2010 (9:07 am)
I still haven't heard from the class action lawyer group I sent this issue to here in Canada. However in the mean time I have had to purchase a bug deflector, and will be putting on several coats of wax as well. Toyota Canada is having a dealership check the thickness of my paint with an ultrasonic tester, but I am sure they will say it is in spec. They said they will not give me the specs, claiming it is proprietary. From what I able to get from the internet, the standard should be about 2mils of clear coat on most of the vehicle, but it should be thicker in chip prone areas such as the hood, front bumper, quarter panel areas. It definitely thicker on the quarter panel area, as this is standard on all vehicles.
#45 of 57 Re: Toyota Rav 4 paint complaint [joe_consumer]
Oct 24, 2010 (11:10 am)
You will get the standard party response, from Toyota, It your problem and not theirs the environment is at fault, and the answer to their response is apparently the environment is a widespread concern for all of us whose paint is being chipped off a little at a time, by time I have this vehicle paid for I should have more touch up paint and less factory paint, of course I could just decide to keep Toyota's new paint scheme its called Oreo's. And my quarter panels have chips as well.
#46 of 57 Toyota's New Paint Selections
Dec 01, 2010 (8:58 am)
It's apparent due to the number of questions on this site and others that those of us who are having the same issues should look at other options regarding Toyota's lack of concern over the numerous complaints of the poor paint.
In order to market a brand do not all the car makers place their Logo's in prominent positions for the public to see what each and every one of us is driving, and do we not give each manufacturer free advertising as we commute daily? Can you not do the same and have a sign maker make up magnets or stickers to advertise your displeasure regarding the quality of paint on your vehicles? The squeaky wheel gets the grease and Toyota's quality is no longer what it used to be, with the numerous recalls facing toyota, why would anyone let their friends drive a new toyota?
#47 of 57 Rav4 paint chipping
Jan 19, 2011 (11:57 am)
I met with a Toyota rep yesterday about my 2011 Rav4 Limited with 3500 miles and paint was completely off just above the plastic protection strip on the rear wheel flare on both sides, along with massive amount of chips in the clear coat. I was offered after market running boards and to replace the plastic wheel flares. This is a 1time good will offering, and this is no service report. The service manger did tell me the only way to get service reports is for service mangers to file the problems with Toyota. I am also filing complaints with better business bureau and federal trade commission.