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SUVs Ford Escape Ford Escape Paint
23 messages, Last post on Nov 28, 2009 at 6:52 AM
You are in the Ford Escape Forum. Your Hosts are steve_ & tidester
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On 8/3/03, I bought my long-desired 2003 Escape. On 1/21/09, I became the owner of a Gold Ash Escape with paint missing. It's on the hatch to the right of the license plate holder. The part that has come off is about 6" X 4" and the bubble wants to continue upward. On 1/22/08, I contacted the dealer and was told that since they no longer have a body shop I should contact one on my own. One of the techs at the recommended body shop said last night he'd speak with the dealer again in my stead as it was "clearly a defect since it's the adhesion of the paint to the primer that has failed." I'll keep you all posted, but suffice to say I'm not happy! Any advice will be appreciated. |
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I have a white 2003 Ford Escape with paint peeling off under window on lift gate.Talked to dealership they checked for recall, no recall,we were given Ford number to call,called Ford they said warranty was over nothing they could do, the woman also said the dealership was going to talk to their supervisor and possibly fix it.They(dealership) never called back. Talked to Ford again yesterday, if everyone reports their problem to Ford they might check in to this and do a recall.Get the word out and get everyone to report their problem to Ford. 800-392-3673- Ford Customer Assistance.
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Replying to: cjh2 (Mar 04, 2009 7:07 am) I don't think Ford will ever issue a recall because it is not a safety issue where they may get sued for an injury or death related to peeling paint. There may be a TSB but even that does not guarantee you a fix.....sorry!
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Replying to: vg33e power (Mar 04, 2009 7:43 am)
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Replying to: cjh2 (Mar 11, 2009 5:56 am) |
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Replying to: cheapcanuck (May 12, 2008 6:23 pm) |
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| I have a 2003 ford escape and the paint is peeling off easier than a ripe banana. | |
| my escape is peeling around the back window and between sunroof and windshield. did anyone find help for this problem? | |
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I filed a small claims lawsuit against the Ford Mortor Company and go to court on Friday. I'm surprised that they haven't offered to settle since I'm only asking for $1,800 (from the estimate) to paint the hood and back panel of my 2003 Escape. The paint started peeling in large sheets and I contacted Ford, the dealer, Ford again by e-mail and also by mail. All the responses I got were the same that it was out of warranty and there was nothing they would do about it.. I found the proper legal language to use that addresses Ford saying that the defect is out of warranty. The "discovery rule" should apply in this case. The discovery rule is a legal concept that "tolls" (suspends) the statute of limitations as it would be impossible to discover the latent paint defect until the paint started peeling off your vehicle. Some judges may decide that the statute of limitations did not comemence running until you actually learned ot that the paint condition on your vehicle was a result of a concealed, latent manufacturing defect. It's cost me $50 to file the small claims case and $10 to have Ford served. I'll post again once I go to Small Claims Court on Friday. |
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Replying to: hesters (Nov 17, 2009 10:52 pm) Ford does have a Facebook page where paint issues have been expressed on other models. |
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