Last post on Jul 23, 2011 at 3:09 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, Auto Body, SUV
#9 of 38 Re: Ford says no Escape owners complained about paint! [sl1]
Jul 23, 2008 (11:29 am)
We have a 2003 Escape, light gold/beige (grey?) color, same pealing problem. Ford didn't use the 'we've never heard about this' line as I told them that there were literally hundreds on complaints for the same issue to be found online. I told the cust rep that either Ford does something about this, or folks like us are going to force them.
I've filed a complaint with the FTC, and have already contacted several consumer advocate/attorneys with the complaint with the hope that enough will trigger a class action lawsuit. I suggest you do the same. Also, be sure to rate the vehicle with your experience on sites such as Edmunds to help others avoid the same problem.
#10 of 38 2003 Paint Bubble
Jan 23, 2009 (2:35 am)
On 8/3/03, I bought my long-desired 2003 Escape.
On 1/21/09, I became the owner of a Gold Ash Escape with paint missing. It's on the hatch to the right of the license plate holder. The part that has come off is about 6" X 4" and the bubble wants to continue upward.
On 1/22/08, I contacted the dealer and was told that since they no longer have a body shop I should contact one on my own. One of the techs at the recommended body shop said last night he'd speak with the dealer again in my stead as it was "clearly a defect since it's the adhesion of the paint to the primer that has failed." I'll keep you all posted, but suffice to say I'm not happy! Any advice will be appreciated.
#11 of 38 HiggJ
Mar 04, 2009 (8:07 am)
I have a white 2003 Ford Escape with paint peeling off under window on lift gate.Talked to dealership they checked for recall, no recall,we were given Ford number to call,called Ford they said warranty was over nothing they could do, the woman also said the dealership was going to talk to their supervisor and possibly fix it.They(dealership) never called back. Talked to Ford again yesterday, if everyone reports their problem to Ford they might check in to this and do a recall.Get the word out and get everyone to report their problem to Ford. 800-392-3673- Ford Customer Assistance.
Mar 04, 2009 (8:43 am)
I hate to burst your bubble there cjh2, but this peeling paint problem has been an on going issue in some Escapes and even Tributes. However, all customers that have contacted Ford have gotten the same run around (at least from what I have read here in the forums)....if in warranty it will be covered, if out of warranty your s.o.l
I don't think Ford will ever issue a recall because it is not a safety issue where they may get sued for an injury or death related to peeling paint. There may be a TSB but even that does not guarantee you a fix.....sorry!
#13 of 38 Re: HiggJ [vg33e power]
Mar 11, 2009 (6:56 am)
I understand its not a safety issue, but it is a consumer issue , and we the consumer have made Ford what it is today.It's not an isolated case, Ford needs to listen, and you the consumer need to let them know.
Mar 11, 2009 (7:34 am)
I totally agree with you cjh2, I am not trying to go against the grain on this issue with you. I also think Ford should step up and fix the issues that have a history of reoccuring like that of the peeling paint. However, from what I have read in this forum it seems like Ford is giving the consumers with this specific problem the run around. Good luck!
#15 of 38 Re: Ford says no Escape owners complained about paint! [cheapcanuck]
Jun 29, 2009 (8:14 pm)
I have the same problem with my 2003 ford escape, I have seen better 1970 cars with original paint job look better than my 2003 escape, I am ticked.
#16 of 38 DONT BUY FORD ESCAPE
Jun 29, 2009 (8:16 pm)
I have a 2003 ford escape and the paint is peeling off easier than a ripe banana.
#17 of 38 2003 ford escape paint peeling
Oct 29, 2009 (2:27 pm)
my escape is peeling around the back window and between sunroof and windshield. did anyone find help for this problem?
#18 of 38 Ford Motor Company Small Claims Lawsuit
Nov 17, 2009 (11:52 pm)
I filed a small claims lawsuit against the Ford Mortor Company and go to court on Friday. I'm surprised that they haven't offered to settle since I'm only asking for $1,800 (from the estimate) to paint the hood and back panel of my 2003 Escape. The paint started peeling in large sheets and I contacted Ford, the dealer, Ford again by e-mail and also by mail. All the responses I got were the same that it was out of warranty and there was nothing they would do about it..
I found the proper legal language to use that addresses Ford saying that the defect is out of warranty. The "discovery rule" should apply in this case. The discovery rule is a legal concept that "tolls" (suspends) the statute of limitations as it would be impossible to discover the latent paint defect until the paint started peeling off your vehicle. Some judges may decide that the statute of limitations did not comemence running until you actually learned ot that the paint condition on your vehicle was a result of a concealed, latent manufacturing defect.
It's cost me $50 to file the small claims case and $10 to have Ford served. I'll post again once I go to Small Claims Court on Friday.