Last post on Nov 25, 2013 at 2:06 PM
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Lincoln Navigator, Exterior, SUV
#51 of 62 LINCOLN NAVIGATOR 2008 RUNNING BOARDS
Jun 20, 2012 (3:22 pm)
I have had an ongoing problem with these running boards, which started at 74K. It was still under warranty, but the dealer just lubricated the hinges and never offered replacing them.
I called Ford customer service and we are now 20k over the warranty, so no one will do anything. They are just passing the buck back and forth. We met a guy with a 2008 that said he had the motors replaced free before the warranty ran out, so make sure you get them checked and replaced if they are not working properly. We also had to replace the window mechagnism on the passenger side and the air compressor for the suspension.
The running boards have been a huge problem.
#52 of 62 Re: Lincoln Nav 2010 power running board injury [naomilynne]
Jul 01, 2012 (9:26 am)
The running board closed on my daughters feet, she ended up in a cast and is still in physical therapy. Ford says they cannot do anything about it because it does not show up as happening and they cannot duplicate the issue. What are they saying to you?
#53 of 62 Re: running board malfunctioning 06 Navigator [jrmyl]
Jul 04, 2012 (1:35 pm)
I have the exact sam issue with my 2006 Navigator Lincoln will not stand behind the repair and want me to purchase 2 units, $4000.00 plus labor. This seems to be a design defect as the bracket bushing material is a metalic cast attached to a steel bracket.
I would like to know of other owners that have had similar issues in an effort to have Lincoln repair / correct this issue. The more data collected there may be a chance to have Lincoln correct the issue.
Jul 08, 2012 (4:05 am)
We too have an '06 Navigator with the rear driver's side running board bracket having broken and the passenger side about to go also. As with all other posts, our dealership basically said tough luck. The $4,400+ price tag to replace both at a dealership seems universal. We don't have an extended warranty (although it doesn't sound from other posts that it would matter anyway) and certainly can't afford the cost of repairs. Our vehicle only has 35K miles on it and I now feel like it's an expensive piece of junk. I agree with others that it's a design flaw and Lincoln should do something about it, but I'm sure that will happen when pigs fly. As I told the dealer, if we're ever in the market for a luxury vehicle again, we won't even go near a Lincoln dealership.
#55 of 62 Re: Lincoln Nav 2010 power running board injury [pjdrinks]
Jul 10, 2012 (4:12 am)
The service manager at Sam Galloway Ford is very concerned but has never heard of this being an issue. I have taken to posting on Ford and Lincoln Facebook and Craigslist' we are not the only people who have had this problem I am sure. I wish your daughter luck with recovery my dog has a floating knee cap and fracture in ankle and thigh. His leg will never be 100%.Please let me know if you get anywhere with Ford and I will do the same.
#56 of 62 Re: Lincoln Nav 2010 power running board injury [pjdrinks]
Sep 14, 2012 (2:21 am)
My running board on passenger side is now closing every time door opens. This started yesterday and we took to dealer righ away. When service rep opened and closed door several times it started closing almost as soon as door opened. We have left it there he is getting manager to look at and I am calling Lincoln corperate again to let them know it is in for service and doing this everytime door opens. I will let you know what happerns. I hope your daughter is doing better.
#57 of 62 Re: Lincoln Nav 2010 power running board injury [pjdrinks]
Sep 17, 2012 (4:55 am)
Sam Galloway Ford has ordered a new motor assembly for my 06 navigator. They are saying this is the problem and drivers side motor is good. Good for how long. I am scared to get into my own vehicle!!! Hope you check this post and get yours fixed prior to warranty expiring, they are covering mine under extended warranty.
#58 of 62 Re: running board malfunctioning 06 Navigator [patmcglynn]
Sep 15, 2013 (8:45 am)
I also have a 2006 navigator which I always kept the running boards in the "in position" never using them for the last 5 years. Yesterday a women stepped on the drivers side running board getting into the back seat and the bracket broke completely in half! Wow, must be a defect for that to happen especially if it's happening to more then just me.
#59 of 62 Running boards
Oct 03, 2013 (2:01 am)
I have a Lincoln nav 2008year model, the running board on the passenger side is not functioning properly. At first it was slow, had to help it start moving, as if it was to heavy or running parts giving to much friction. I cleaned it and oiled it, this worked for a while. No it looks in out or in position. Seems like it "lives its own life", I wonder if the step is hollow inside so water can gather there and thereby making it heavier. My repair in Stockholm have "computer checked" it and it seems like the overload security stops the motor from working.