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Isuzu Trooper Transmission Problems

59 messages, Last post on Dec 02, 2009 at 8:26 PM
You are in the Isuzu Trooper Forum. Your Hosts are steve_ & tidester
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Wow! It sounds like this mechanic is a piece of work. I hate when people don't take responsibility for their work. Honesty is so hard to come by with mechanics these days. Obviously this mechanic also lacks social skills if he can't be courteous with you. My suggestion is make sure you document every bit of communication and work that you have with them with dates/times. You can also consult an attorney. Some attorneys will even write a letter on your behalf with your expectations to the repair shop. Just having it on legal letterhead may add some persuasion that they need to get it in gear and help resolve the issues they've created. You might also see if one of the other mechanics you've spoken with will go with you to the repair shop and have a sit down with those guys. That way you can have it all laid out for you and the mechanic you bring with you and can call BS or ask questions if things are unclear right there on the spot. Again, document everything. The only problem with trying to take another mechanic with you is that it might be taboo to do so...since they are competitors. But doesn't hurt to ask. Offer them some cash for their time. It may be well worth it. You can also talk to your local news agencies (TV and newspaper) to see if they might help you set things right if the above doesn't work. Our local TV news has a segment where they confront bad businesses on consumers behalf on the news. Good luck. I know it is frustrating. I just took my 2000 Trooper in yesterday to begin having it's transmission rebuilt today. I am hoping they are an honorable shop. The Better Business Bureau gave them an A+. That reminds me...you can file a complaint with the BBB also.
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Replying to: heykennedy (Sep 17, 2009 3:48 am) I have found a low cost atty service, they're next, and hopefully more readers will respond, especially transmission mechanics, so that I can show technical as well as consumer responses to the atty. I was hoping the Dept of Consumer Services guy would stand beside me on this, he even told me on the phone that he would keep pushing until we got a satisfactory response, then the next thing I got was his letter completely dropping the ball. Believe me I've thought alot about paying one of the other mechanics to go in with me, but they're in another city, and likely to consider it too much an imposition to begin with. And I have contacted a couple of "investigative reporter" scenarios, but they have either not responded or brushed me off with a form letter. Thanks again for your support, a little outside empathy goes a long way for me these days. KatheR |
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Replying to: mapfish1 (Aug 13, 2009 8:49 am) and checked to make sure the drive shafts to the front hubs were turning, they were. We pulled the wheels and the snap ring on the right front was broken. Replaced the 16 cent snap and the drive on the front worked. |
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| my trooper did the same thing today, thats why im here. got answers? let me know | |
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Replying to: ohibuddy (Aug 02, 2009 10:53 am) |
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| My 94 trooper with 235,000 miles recently had the transmission completely rebuilt after the original tranny finally went out: new clutches, torque converter, valve body, solenoids, the whole nine yards. After the rebuild, everything worked fine except cruising on the highway in OD. When not deliberately on the throttle, the car would shift from 4th back to third with high rpms, until i pushed the accelerator again. The transmission shop has worked non-stop for the past 3 weeks, going back through, disassembling, reassembling, replacing all solenoids again, vehicle speed sensor, throttle position sensors, wiring, etc. After weeks of combing through everything again and again, we are at a loss. The car works fine, except in Overdrive on the highway. Any thoughts? | |
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