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Sedans Nissan Altima Nissan Altima Brake Questions
67 messages, Last post on Sep 12, 2009 at 12:32 AM
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Replying to: ohionittfan (May 02, 2009 5:10 am) When you call the Nissan number they will take you information and ask what the problem is. They will give you a case number and assign a representative to you. The rep. will call you in a day or two. When they call you, you have to sound really upset. Tell them you purchased a new car because you did not want the headaches. You could have purchased an older car and been better off (something to that affect). About the brakes you have to tell them that you have visited several ASI certified mechanics and they all state that 13,000 miles is not normal wear and tear for any vehicle (normal wear and tear is like 40,000 - 50,000 miles) Let the rep. know that you are aware that there is a service bulletin out for Nissan Altima's for brakes noise problems. That you are also aware that there are OTHER Altima owners experiencing the same problem. Do not accept them telling you that it is normal wear and tear. Tell them that you will file a case with the BBB autoline and will seek to file under lemon law. At this point they should offer to change the brakes for free. Finally tell them that you believe this is going to keep happening every 10,000 miles or so and that you want an extended warrarnty with a clause for the brakes. Threaten to get an attorney. I looked up lemon law in my state and the car must have the same problem 3X within 24 months to qualify. Of course there is lots more and many things you must do for that. Look up lemon law in your state. I did all of the above. Nissan changed my brakes at about 10,500 miles (free). A week later the noise started again. Then, they resurfaced the rotors. The noise went away for a while but then it came back. Nissan just changed my brakes last week for the second time. I am now at 14,500 miles. They had a Nissan engineer fly in from Georgia to Florida to check for the brake noise. It was slight but I made a big fuss, because I don't want them to keep telling me it is normal wear and tear. I gave the engineer the whole speech about why I bought a Nissan and I put my hard earned money into this vehicle, they should back it up. They gave me a rental for two days and changed the brakes to high performance brakes and new rotors. They can only resurface them once and they had already done that. It's only been a week. I save all my dealer visit paperwork and am following up with a letter. All of this was dealing directly with Nissan not the dealer. I am still trying to get an extended warranty with some clause in there for the brakes. They do not want to give it to me. They did offer me 2 years of free service (oil changes and tire rotation) but that is not what I want. I want the warranty. I know this is long, It took me making a lot of noise to get anything done. My friend also has the same problem. She did the same as I did but she is more passive and did not get the same results. Don't take no for an answer keep insisting. I know, what a hassle. I wish I would have bought a Honda or a Toyota. |
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After hitting 20000 miles and my brakes being so squeaky I couldn't stand it anymore (it started squeaking at 5000 and they told me it was just dirt)....went to the dealership and told them I called nissan and was told about the TSB's...without even question...they fixed the problem..using 2 of the TSBs...no more squeaking...and no charge at all! IAlso changed the back brakes and I wasn't even complaining about those. If you're at San Diego...just go to Mossy Nissan National City...
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Replying to: chibby (May 12, 2009 8:29 pm) |
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Replying to: wvhokie (Jun 03, 2008 6:30 am) I've been fighting back and forth with the dealer and service people who were far from inclined to helping. My car has less than 15,000 miles and I just had my brakes changed again by another mechanic. Im going into the second month and of course the squealing is back. It sounds like Im driving a bus!!! I dont know what else to do!!!  Brooklyn, NY
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Replying to: bluealtima08 (May 26, 2009 1:33 pm)
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Replying to: altgirl (May 26, 2009 5:16 pm)
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Replying to: bluealtima08 (May 29, 2009 7:42 am) I also get a "thud" noise when the car stops. I'll stop for a light, stop sign, or for good and within a few seconds, I get a 'thud' from the back of the car. ??? Have no clue what that noise is. I loved my first altima, and I like this altima. But the noise is driving me nuts.
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Replying to: mithuandjoe (Sep 07, 2007 4:13 pm) 
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Replying to: pam821 (Jul 27, 2009 7:21 pm) |
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