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Kia Sorento, Transmission
#42 of 120 Transmission & AC Discharge Problem
Nov 02, 2010 (3:17 pm)
2011 Kia Sorento EX-V6 AWD purchased April 2010. Currently 6,000 miles. Loud thud in transmission when shifting at about 10 miles per hour but only when engine is cold (first thing in the morning). AC discharge issue as well. Tank filled up instead of draining under the car onto the ground. Ended up with a huge flood on the floor of my passenger front seat floor. Every time I turned left, water would spary everywhere! Was torn about making a repeat purchase of a Nissan Murano. Chose the Kia because of everything it offered, maintenance cost, and price. Regretting the purchase now as I do not have faith in the quality of the transmission.
#43 of 120 KIA Sorento Transmission Breakdown, out of state
Nov 29, 2010 (10:22 am)
Purchased in February 2010 (in Texas), KIA Sorento broke down out of state (Ft. Bragg, NC) Thanksgiving week 2010. KIA had vehicle towed to nearest dealer - A+. KIA provided rental immediately - A+. KIA Dealership reported transmission and driveshaft would need to be replaced. (Vehicle started but would not move and made grinding noise). KIA now states "We do not have a followback policy" meaning I'm supposed to pay for vehicle to be returned from near Ft. Bragg NC to where I reside in Texas - F. Any one know the law? I have owned 7 KIA's including this one, you would think KIA would reward such loyalty?
#44 of 120 Re: KIA Sorento Transmission Breakdown, out of state [mcdonald340]
by Stever@Edmunds HOST
Nov 29, 2010 (10:47 am)
New one on me. Did you ask Kia where it says that in their warranty information in the owner's manual or wherever they provide it to owners?
You could contact the FTC and see if someone there knows how the warranty stuff under Magnuson-Moss works.
Ok, I just pulled up the 2010 warranty info from the Kia.com site and page 10 says any Kia dealer can perform warranty service. Similar language is on page 13. It's really hard to read it online and Flash is fighting me and not letting me save it to read the whole thing easily.
If they can't direct you to the language in the warranty, then you could mention that you'll have to contact the FTC for an investigation. That might get their attention.
#45 of 120 KIA Sorento Transmission
Nov 29, 2010 (1:52 pm)
Purchased KIA Sorento in FEB 2010 in Texas, drove from Texas to Ft. Bragg NC on 21 NOV 2010 and transmission broke. Car would start but not move. Only a grinding noise could be heard. KIA towed to nearest dealer and provided rental which I applaud, however, they are now saying it will take 30+ days to repair, due to supply and demand on transmissions, and I am supposed to pay for vehicle, once repaired, to be sent back to Texas. After purchasing 7 KIA's, you think KIA would show some appreciation back.
#46 of 120 Re: KIA Sorento Transmission Breakdown, out of state [steve_]
Nov 29, 2010 (1:54 pm)
Thank you so much for your reply. I appreciate you. Mike
#47 of 120 Re: 2011 Sorento with many issues [smithsorento11]
Jan 01, 2011 (9:53 am)
I had a very similar thing just happen to my 2011 Sorento SX over christmas. I was experiencing the clunking and hard start ups. And then while I was out finishing my Christmas shopping I heard a loud squeal/grinding and the vehicle ceased and stopped a dead stop in a busy intersection. The entire engine ceased up. The dealership drained the oil and found an abundance of metal fragments. I am currently waiting for a new engine. I have less than a thousand miles on it and had it just about a month when this happened. It really is bringing doubts about the quality of Kia's vehicles.
#49 of 120 KIA Transmission Problems/Recall
Jan 01, 2011 (11:40 am)
I received my KIA back (with new transmission - drive shaft - splines, etc) on 30 DEC 2010. KIA did in fact pay for the vehicle to be shipped to Texas (my home state) from the break down location in North Carolina, but only after threatening an FTC complaint and providing the National Highway Transportation and Safety Administration (NHTSA) complaint number. If KIA owners do NOT file an online complaint with the NHTSA, there will be no recall. The NHTSA is the agency responsible for same. It does not take long and I was contacted immediately by a Federal Engineer with additional questions. Happy New Year to all.
#50 of 120 Re: 2011 Sorento with many issues [djruss84]
Jan 01, 2011 (12:24 pm)
Website for complaints under NHTSA is www.safecar.gov
Then go to "Vehicle Owners" and "File a Complaint".