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Kia Sorento Transmission

15 messages, Last post on Aug 29, 2009 at 5:18 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
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I was driving to the store and my sorento suddenly stopped responding to the gas pedal. I was thinking it lost power and cut off. Parked the car, started the car, tried to engage into reverse, no go. The darn thing just kept idling! Looked outside my vehicle and noticed red fluid dripping down! Called kia's 800# and had them tow it to the dealer. Anyone have the same experience? btw- my kia only has 24,000 city miles.
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Replying to: mozilla757 (Jul 27, 2009 9:30 am) |
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Replying to: edladaire (Sep 03, 2008 9:08 am) While my sorento was in the shop I had them replace the timing chain at around 60,000 and now it appears that the crankshaft pully bolt was torqued inproperly and it snapped off yesterday while I was driving and I almost crashed. How on earth can people doing shotty repairs sleep at night. I called national Kia and tried to get satisfaction through them, but I was told that after 60,000 miles they no longer have road side assistance. It appears even when they do a repair improperly and send out dangerous vechicles that applies. The first representative I spoke with told me to drive the sorento in--even after I told her that the crank shaft bolt snaped. I told her it wasn't driveable. She told me that basically it was my problem. So I got the manager's boss who told me that they would cover the towing cost if it was found out by them that it was caused by an error in the previous repair. So I guess I have a lemmon that is falling apart at 64,000 miles. This is incredibly disheartening. Now I have to get a tow truck to take the sorento to a different kia dealer repair shop that is in the bronx. I feel very powerless in dealing with this supposed great warranty. See TSB No. KT2009081001 that they have on the proper installation of the crankshaft pully bolt. To learn more about recalls, TSB, etc. go to http://www.kiatechinfo.com and sign up. I'm beyond disgusted with calling kia and trying to get satisfaction after having their representative Yonkers Kia dealer repair lying and saying that the transmission repair was done properly and then having to call Kia national to complain to try to get the problem resolved. |
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My husband and I were officially kicked out and permanently banned from our Kia dealership today and all because of the on-going transmission issues with our 2007 Sorento LX. We bought it brand new in 2/07, and by 4/12/07 we were having a brand new transmission put in...after they had already kept it for 21 days trying to fix the original; I had to threaten a lemon lawsuit against them just to get them moving on fixing it. Well we now have the "newer" transmission but the same old problems, ie: bucking/jerking at various speeds, and a whole list of other problems to tag along (A/C won't come on have the time, the under-dash just falling off for no reason, traction light stays on, engine light stays on, etc.!). Anywho, we've owned it 30 months and it's been in the shop for a total of 58 days and everytime it's released back to us they promise that it's fixed and there will be no more problems. Oh, and you know the saftey recall they recently sent out regarding the tail light switch? Well our Kia was in the shop for that exact problem for 3 days because the tail lights wouldn't cut off, my husband didn't know it and it had drained his battery while he was at a client's house. Before we received the recall letter not once did the service dept. mention that there was a recall for the exact problem we were trying to have fixed! They even made us pay to replace a battery that died because their car was defective...gah! I finally lost my cool today after I seriously thought it was breaking down on me on I-40 while I was going 63mph. I told my hubby to trade in that piece of junk for a Honda CRV or other comparable car because he already has 63k miles on it and what's it going to be like when the 100k warranty runs out? I guess that was enough to wake him up because next thing I know we're at Kia and words are flying and 15 minutes later we're being escorted out...oh the drama! After reading a lot of the posts I hope I'll be able to find a bit of sympathy, but more than that some advice on any legal/corporate actions we can take to help get us to the next level of repairs it so desperately needs/will need (seeing as how we can't set foot back in the place we bought it!) Thanks!! |
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Replying to: tidester (Jul 04, 2009 9:55 pm) |
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