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SUVs Kia Sorento Kia Sorento Transmission
15 messages, Last post on Aug 29, 2009 at 5:18 PM
You are in the Kia Sorento Forum. Your Hosts are steve_ & tidester
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I have a Kia Sorento 2005 with 54,000 miles and I took it into the repair shop b/c the check engine light came on and then I received the recall notice in the mail. The repair shop told me that my problem was a spark plug wiring problem and so I had them fix that; fix the engine recall and to also replace the drive chain. In doing the repairs they said that they found a cracked radiator and so they fixed that. Then they said that the check engine light was on and found that there was a bent spark plug. So they had the car for 3 days to fix. After the various fixes I found that it would jump from 1st gear to 2nd gear from a stop sign. It had harsh shift shock going up and going down gears. There is a 1 to 2 frequent delay from when I press the gas to when the car goes. I am nervous when I drive the car b/c it is dangerous and nonresponsive. I have taken the car back to the repair shop 3 times and have been told that it is fine and is exactly like the other Sorentos.  I went to Kia.com and complained to them there and got an advocate and phone number (800) 333-4542. My problem isn't resolved b/c I believe that I am being lied to from the repair shop and that they screwed up my car. I am hopeful that I will be able to get this resolved before I get killed in an accident or harm someone else. I was at a stop sign on a hill two days ago. I pressed the gas and slid backwards. If there was a car behind me I would have crashed into it. Worse yet, if someone was walking behind me they would have been hurt.  I am very interested to find out if others are having problems with their transmissions after the TSB engine fix. 
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Here’s an exciting tale, thankfully nobody was hurt, just scared beyond belief. We have a 2008 Kia Sorento EX fully loaded no tow package. My wife and her sister were going to leave our house one day, so she started the engine and started to back out, she noticed some construction debris in back of the car, so shifted to park and exited the car to move the debris, she had walked to the back of the car and was in the process of moving the debris when she noticed movement out of the corner of her eye, the car was backing up towards her, she yelled at her sister to stop the car, and then suddenly the car went from reverse to forwards movement, her sister hadn’t done a thing. She couldn’t get her leg over the center console to step on the brake. I had just rounded the corner of the house and saw the car moving forward and heard the clicking of the tranny parking pawl trying to engage, My wife’s sister tried yanking back on the emergency brake, with both hands and the vehicle wouldn’t stop, I saw it hit the side of our house, and was surprised with neither of the air bags activated. I went to the car and saw for myself the gear lever was in park. And the handbrake handle was yanked back all the way. We have no explanation for this behaviour, My wife took the car out and went slowly down the level road and yanked back on the handbrake lever, the car didn’t stop, just slowed a bit. She said while she took the car into town at stop signs it felt like the car was surging and she felt the need to press the brake pedal harder to keep the car from moving. Has anybody else experienced this, or any other problems with the gear selector?
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Replying to: sgopus (Jul 04, 2009 5:48 pm) Regarding the airbags, they won't deploy until some threshold levels of deceleration and speed are reached reached. For example, they would not deploy if the car's speed were below about 12 mph. tidester, host SUVs and Smart Shopper
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Replying to: tidester (Jul 04, 2009 7:48 pm)
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Replying to: sgopus (Jul 04, 2009 8:22 pm) tidester, host SUVs and Smart Shopper
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I was driving to the store and my sorento suddenly stopped responding to the gas pedal. I was thinking it lost power and cut off. Parked the car, started the car, tried to engage into reverse, no go. The darn thing just kept idling! Looked outside my vehicle and noticed red fluid dripping down! Called kia's 800# and had them tow it to the dealer. Anyone have the same experience? btw- my kia only has 24,000 city miles.
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Replying to: mozilla757 (Jul 27, 2009 9:30 am) |
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Replying to: edladaire (Sep 03, 2008 9:08 am) While my sorento was in the shop I had them replace the timing chain at around 60,000 and now it appears that the crankshaft pully bolt was torqued inproperly and it snapped off yesterday while I was driving and I almost crashed. How on earth can people doing shotty repairs sleep at night. I called national Kia and tried to get satisfaction through them, but I was told that after 60,000 miles they no longer have road side assistance. It appears even when they do a repair improperly and send out dangerous vechicles that applies. The first representative I spoke with told me to drive the sorento in--even after I told her that the crank shaft bolt snaped. I told her it wasn't driveable. She told me that basically it was my problem. So I got the manager's boss who told me that they would cover the towing cost if it was found out by them that it was caused by an error in the previous repair. So I guess I have a lemmon that is falling apart at 64,000 miles. This is incredibly disheartening.  Now I have to get a tow truck to take the sorento to a different kia dealer repair shop that is in the bronx. I feel very powerless in dealing with this supposed great warranty. See TSB No. KT2009081001 that they have on the proper installation of the crankshaft pully bolt. To learn more about recalls, TSB, etc. go to http://www.kiatechinfo.com and sign up. I'm beyond disgusted with calling kia and trying to get satisfaction after having their representative Yonkers Kia dealer repair lying and saying that the transmission repair was done properly and then having to call Kia national to complain to try to get the problem resolved.
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My husband and I were officially kicked out and permanently banned from our Kia dealership today and all because of the on-going transmission issues with our 2007 Sorento LX. We bought it brand new in 2/07, and by 4/12/07 we were having a brand new transmission put in...after they had already kept it for 21 days trying to fix the original; I had to threaten a lemon lawsuit against them just to get them moving on fixing it. Well we now have the "newer" transmission but the same old problems, ie: bucking/jerking at various speeds, and a whole list of other problems to tag along (A/C won't come on have the time, the under-dash just falling off for no reason, traction light stays on, engine light stays on, etc.!). Anywho, we've owned it 30 months and it's been in the shop for a total of 58 days and everytime it's released back to us they promise that it's fixed and there will be no more problems. Oh, and you know the saftey recall they recently sent out regarding the tail light switch? Well our Kia was in the shop for that exact problem for 3 days because the tail lights wouldn't cut off, my husband didn't know it and it had drained his battery while he was at a client's house. Before we received the recall letter not once did the service dept. mention that there was a recall for the exact problem we were trying to have fixed! They even made us pay to replace a battery that died because their car was defective...gah! I finally lost my cool today after I seriously thought it was breaking down on me on I-40 while I was going 63mph. I told my hubby to trade in that piece of junk for a Honda CRV or other comparable car because he already has 63k miles on it and what's it going to be like when the 100k warranty runs out? I guess that was enough to wake him up because next thing I know we're at Kia and words are flying and 15 minutes later we're being escorted out...oh the drama!  I have to say after 3 yrs. of marriage I have never seen my husband so mad... After reading a lot of the posts I hope I'll be able to find a bit of sympathy, but more than that some advice on any legal/corporate actions we can take to help get us to the next level of repairs it so desperately needs/will need (seeing as how we can't set foot back in the place we bought it!) Thanks!! |
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Replying to: tidester (Jul 04, 2009 9:55 pm) |
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