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2007 LaCrosse CX

11 messages,  Last post on Jul 23, 2010 at 6:04 PM

You are in the Buick LaCrosse Forum.

What is this discussion about? Buick LaCrosse, Sedan

Messages Page 2 of 2

#10 of 11 Worst Car Worst Dealer by tbcrv

Jun 13, 2010 (6:40 pm)

I purchased a new 2007 LaCrosse and it is the worst car I ever owned. The steering was never right, and we took it to the dealer multiple times but always got the blowoff. It felt like the power steering never worked, and the car would start shaking at about 55+ mph; was difficult to maneuver into a parking spot; the overall response was terrible at slower speeds. My husband and son agreed that the car was hard to steer.
At 16,000 miles the car was shaking badly again and the dealer told me the tires were defective and replaced the rear tires; I asked if they weren't all defective, and he assured me it was just the rear ones. 4000 miles later the car was shaking again,brought it to the dealer, sat there for 4 hours; and was told that the car needed a new front end alignment and new tires -- they were basically destroyed.
"didn't you check the alignment the other 5 times I had it here? No, and it's not covered under warranty; $350 for an alignment and two new tires. The car was less than two years old and I took meticulous care of it, including tire rotations.
 
"See ya." Drove two blocks and traded it in for a Honda,have had it for a year and I love it. The dealer is open on saturdays for service, and I can get an oil change/rotation as long as I get there by 6:00 on a weeknight. Don't have to take vacation for service anymore. And I feel 20 years younger.Yippee.

#11 of 11 Re: Worst Car Worst Dealer [tbcrv] by blimpy

Jul 23, 2010 (6:04 pm)

Replying to: tbcrv (Jun 13, 2010 6:40 pm)
I am sorry to hear about your misfortune with your Lacrosse. My 2007 still drives like new and my only complaint is road/engine noise. Noise isn't abnormal for this level of vehicle but I like it real quiet.
 
In the future when your not happy with the service your receiving, change dealerships and let GM know about it. It is important to handle these types of matters correctly, you can not underestimate the stupidity of others. Document everything, be professional and have a plan.

Messages Page 2 of 2

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