Last post on Jul 18, 2013 at 10:46 PM
You are in the Lexus RX 400h
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Lexus RX 400h, Electrical, SUV
#79 of 110 Lexus RX 400h Inverter failure - Did they charge labor for the replacement?
Jul 11, 2011 (7:09 am)
My inverter also failed on my 2006 Lexus RX 400h about a year ago. I was not aware of this forum at the time but was lucky enough that I thought to call Lexus Corporate to complain about my $50K paper weight. Lexus Corporate call back within 48 hours and said they would take cover the part but NOT the labor. At the time I was happy that I wouldn’t have to fork over $2K for the repair rather than $12K.
I was curious if the rest of you had to pay for labor as well??? Given the recent recall I have every intention to go back to my dealership for a full refund.
#80 of 110 Re: Lexus RX 400h Inverter failure - Did they charge labor for the replacement? [fredhung]
Jul 11, 2011 (3:09 pm)
I paid zero, no parts or Labor. However, I would have been happy to pay $2K considering the alternative. That was my experience. You can ask corporate if the dealership was supposed to charge for labor when replacing the part. Maybe the dealership was double dipping? It's possible. In the end, 2k is a lot better than 12k.
#81 of 110 Inverter has been recalled The post and reports to NTSB worked
Jul 24, 2011 (9:07 pm)
I am having the same trouble with my 2006 400h 62K miles. I'm glad I found this post. I called the dealer two times and took it in once, I was told they have never had a hybrid failure everything is fine.
Today I received the recall letter. Lexus has recalled the inverter and on the recall notice it says they will also reimburse prior repairs. Thanks to all of you who helped get it recalled for all of us. Good luck for those who paid hope you get your money back.
#82 of 110 Copy of Inverter recall letter?
Jul 24, 2011 (9:48 pm)
Not trying to be a doubting Thomas but can someone (Lexus?) post a copy of the Lexus rx400h inverter recall letter?
Does the recall only apply to 2006 vehicles or all rx400h vehicles? Are the Prius hybrids also covered and are all years covered or only selected years?
#83 of 110 Re: Lexus RX 400h Inverter failure - Did they charge labor for the replacement? [mfranzoia]
Jul 25, 2011 (8:59 am)
I placed another call to corporate regarding the expenses I incurred for the now recalled inverter. Corporate was more than accommodating and is in the process of refunding me my money. I suggest others follow suit if you came out of pocket for an inverter related issue!
Out of curiosity, did anyone else’s engine battery die when your inverter failed? Mine did and they are saying that the two issues are unrelated but I kind of find it hard to believe that it was just a coincidence that they both failed at the exact same time.
Thanks everyone’s for your input so far!
#84 of 110 Re: Copy of Inverter recall letter? [voiced]
Jul 25, 2011 (9:02 pm)
I don't know how to post a copy of the letter. The letter says Intelligent Power Module (IPM) part of the Hybrid System Inverter in certain modle year 2006 and 2007 RX400h. The phone number to call is 1-800-255-3987
#85 of 110 Re: Lexus RX 400h Inverter failure - Did they charge labor for the replacement? [fredhung]
Jul 27, 2011 (4:12 pm)
Yes, my Battery was dead too. It's my third one. I had replaced it 3 years ago. They said it was not caused by the inverter failure, but I know I used everything I had to get out of traffic. My hazard lights ran the car battery to failure, waiting for the Tow Truck. The dealership charged me $177.00, but I was happy to pay that at the time, having saved about 10k. Still, I know that it wasn't dead when I was driving it. Cha-Ching!
#86 of 110 Re: Copy of Inverter recall letter? [voiced]
Jul 27, 2011 (4:24 pm)
Call any dealership, or corporate, they will verify it. You will receive one in the mail too, if they have your address on file. No need to doubt, just look into it.
2006 and 2007
Why did every Lexus mechanic tell me they never had a problem with the inverters before? Two dealerships told me that I was the first one they heard of. And now a recall notice ? Seriously, are you kidding me? No more LEXUS MECHANICS FOR ME. My 76 station mechanic knew that was Bull Shot, and he's not a Lexus certified mechanic.
#88 of 110 Re: Copy of Inverter recall letter? [2006400howner]
Jul 28, 2011 (8:26 am)
Do you know how to scan a letter? If so, scan it to a file and you can send it as an attachment in an email to me. My email address is lukskybikeraol.com. I have a 2007 RX400h. Did you say the recall covered 2007 RX400's as well? I never got a letter.