Last post on Dec 02, 2013 at 7:32 PM
You are in the Buick Enclave
What is this discussion about?
Buick Enclave, Auto Repair, SUV
Go to NHTSA to file a safety complaint.
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#96 of 193 Power Seat Movement 2011 Enclave
Sep 28, 2011 (5:53 am)
I have a 2011 Buick Enclave purchased new at local dealer and the seat moves when stopping or starting. Dealer denies any problem, GM won't help. looking for others with similar problem to help find resolution from GM and selling dealer.
I have been back to the selling dealer 4 times, of which 3 they attempted to "fix" this issue, however they maintain that they dont feel the movement. Any other person driving for more than 5 minutes always feel it move. Field service rep reviewed and drove (so I was told) this vehicle and said he doesnt feel it move, but authorized replacment parts in track of seat. No one representing GM has driven after last pick up at dealer, reported it sill moves, they are not interested. GM headquarters has entered the picture, but is soley going on info from dealer and field rep only...
Had independent service center pull seat out, found problem (nylon bushing and hole in seat frame) and notified GM - sent pictures and summary evaluation, who notified dealer...no one is interested is acknowledging this as a problem - at GM or selling dealer.
I took think it is a safety issue. The NHTSA would like to help but dont have enough (or any) complaints YET on this specific issue. Also reported to Illinois Consumer Protection Agency States Attorney's office who is now looking into this complaint. Very frustrating to spend this kind of money, bought American Made only to support our workers (had no problems with my MDX) and have them all say...tough luck!
#97 of 193 Buick Enclave leaking oil
Oct 02, 2011 (9:19 am)
Hello everyone. I have a 2008 Buick Enclave its sad and I am not happy. This vehicle have been giving me problem after problem. I have it appears the same problems listed by others, from new transmission, power stearing noise.. and now the leaking of engine oil. I have taken my vehicle into the dealership again! were a dye has been placed inside to locate the leak. The cost of repairs currently is unknwon, it being GM the cost could be in the thousands.
Question, should I let go and just let the vehicle die leaving it sitting on the street?
Reading each of your past and current posts lets me know I am not the only living this nightmare!!
#98 of 193 Air Conditioning Issue
Oct 03, 2011 (7:11 am)
My problem is not as serious as others posted in this forum but it does bother me. I have a 2011 Enclave with 7,000 miles on it. My problem is my car idles at 2 RPMs--600 and 800. At 600 there is no noise when the a/c is on (only normal duct noise) --however, if the engine idles at 800 RPMs I get a resonating noise--like a boom box base. I have had it in for service twice and have now been told that this is normal. Has anyone had this problem? I love the Enclave but probably will go back to Lexus if I cannot resolve this problem.
#99 of 193 Re: Buick Enclave leaking oil [niniloa]
Oct 05, 2011 (10:07 am)
I apologize for the problems you have experienced with your vehicle. Please keep me posted on any information from the dealership.
Caron, GM Customer Service
#100 of 193 Re: Air Conditioning Issue [senior7]
Oct 06, 2011 (9:13 am)
I would encourage you to get a second opinion from another GM dealership. Please keep us posted!
Caron, GM Customer Service
#101 of 193 Fast blinking turn signal
Oct 08, 2011 (12:52 pm)
The right turn signal is blinking faster than the left. The front and mirror lamps are blinking, but the rear is not. I checked the rear lamp. It is not burned out. Is the issue related to the switch? If so, where is the switch?
#102 of 193 Re: Power Seat Movement 2011 Enclave [cmesouc]
Nov 09, 2011 (6:31 pm)
Google Buick Enclave Service bulletin...there are several regarding your problem. PLEASE PLEASE PLEASE file a complaint on the BBB...I will be writing mine out this week.. I went from July 19, 2011 without my enclave or a loaner car thru the last week of October! it went in under a warranty code that popped up on the display and they gave me my car back running like crap....they dropped it off with my son and when i called they said they'd lost enough working on my car. Buick National is worthless...I finally found a dealership that immediately realized my problems were in a service bulletin....if ANY enclave goes up on a lift more than a few hours, the struts go bad...even brand new ones! and the car then rides like a bucking horse!
#103 of 193 Re: Power Seat Movement 2011 Enclave [red49ok]
Nov 10, 2011 (7:06 am)
Have you, since the last week of October, been with your vehicle? Has the concern been resolved? If Customer Assistance can be of service to you (following up with the dealership, setting up a Service Request case, looking into warranty/recall information on your vehicle), please donít hesitate to email us with your name/user name, contact information, the last 8 digits of your VIN, and your preferred dealership.
GM Customer Service
#104 of 193 Re: Enclave Battery Dies After 36 hrs of no Driving [gham1945]
Dec 20, 2011 (10:20 am)
I have a 2010 cxl FWD. Battery went dead when car was 2 weeks old. Just sitting in the garage for 5 days. Dealer checked it out, found nothing wrong. (Got the car nice and filthy dirty though) Anyway, here's what I have done and it never went dead again. Everytime you shut the car off make sure you're out of reverse and in park for 30 seconds or so before you turn the key off. Then get out of the car, shut the door and lock the car with the key holder right away. I read about this online and I never had another problem again. May be a pain but it's better than the dealership getting grease all over the car and fixing nothing!
#105 of 193 Re: Enclave Battery Dies After 36 hrs of no Driving [myrtleman]
Dec 20, 2011 (11:22 am)
I am sorry to hear that you did not have a satisfactory experience with your dealership. Will you please consider emailing us more details about this visit? We would like to follow up with you on it. Please include your name and contact information, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
GM Customer Service