Last post on Dec 02, 2013 at 7:32 PM
You are in the Buick Enclave
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Buick Enclave, Auto Repair, SUV
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#176 of 193 2011 Buick Enclave CX Air Conditioner Problem
Jul 17, 2013 (11:48 am)
I'm wondering if I am the only one who is having this problem. My air conditioner in the Buick Enclave stopped working about a month ago. I took it back to the dealer, who told me the problem was a leaky a/c line from the condenser to the compressor. As of today, over 3 weeks later, the part is still on back order. First, I'm shocked that an air conditioner on a 2 year old vehicle would fail after only two summers and second, I'm shocked that a hose could be on back order for over three weeks. At first, I was told the incredulous story that the hose was coming from overseas and that is what is taking so long. Why would I have to wait for a part to come from overseas for an American-made vehicle? I cannot wait to return this headache and go back to a foreign car.
#177 of 193 Re: 2011 Buick Enclave CX Air Conditioner Problem [debra21]
Jul 17, 2013 (3:26 pm)
I understand your frustration and am sorry that your repair has been delayed. If there is anything we can do to assist through this time, please let us know.
GM Customer Care
#178 of 193 2008 Enclave Transmission issue
Jul 18, 2013 (7:03 pm)
We have a 2008 Buick Enclave (AWD) with 55,000 miles on it - and we too are having issues with our transmission. My wife was pulling into the driveway last Wednesday when the acceleration just gave out in the middle of the driveway. When we let it cool down, it drove ok, but on the way to the service station it totally gave out again in the middle of the highway.
The mechanic is telling me that there are huge metal filings in the pan under the transmission. Diagnosis: new transmission. My wife absolutely loves this car, but ouch - not sure what we're going to do. Has GM been doing anything about these transmission issues?
#179 of 193 Re: 2008 Enclave Transmission issue [sorensok]
Jul 19, 2013 (1:57 pm)
Sorry to hear about your current transmission problems. Is your mechanic at a certified GM dealership? If you send us your full name, VIN, contact information, and dealership we can look further into this for you to see if we can provide any assistance for this matter. Feel free to email us at socialmediagm.com [Attn Amber] or contact GM Customer Service by phone at 800-521-7300.
GM Customer Care
#180 of 193 Re: 2008 Enclave Transmission issue [sorensok]
Jul 19, 2013 (9:24 pm)
I have a 2008 also..bad transmission also. The only thing that has been done is to tell me to give up around $4000 for new transmission and struts. There has been no recalls although many of the Enclaves regardless of year has had transmission failure. Some people apparently have been able to get there dealer to pay for a potion of the cost..no such luck for me.
#181 of 193 2008 Enclave Transmission died
Jul 22, 2013 (12:42 pm)
Sadly familiar stories ... Last Friday, driving 45 mph on a flat US highway, the transmission felt like it slipped into neutral. Pulled over. "Hot transmission" was on the info screen. Let it cool off and was able to drive another 100 yards into a parking lot, before it happened again. In 1 week, we will hit 5 years with it (65K miles). Water pump died 2 months ago. Transmission died the first time at 4,000, 4 months after purchasing it new. Dealer "found a damaged Torrington bearing and input thrust bearing" that time. We love the vehicle, but this is significant.
#182 of 193 Re: Possibble Assistance [gmcustsvc]
Jul 22, 2013 (1:39 pm)
I was waiting for an email reply to my email account and did not find one. I was telling my daughter in SC about this and went back to the page while talking with her and found your message. She has had similiar transmisstion problem. Then I found your note. I had to have the vehicle repaired and took it into Aamco in Rapid City, SD for repairs ((800) 900-7809). The vehicle should be done tomorrow. The cost of the replacement transmission (six speed 3.6 V6) is $3100. The installation will be 12 hours or about $1000, plus fluids etc. Plus the computer module will need to be reflashed at a GM dealer. The math is easy to do. Can I still get any relief from GM on this huge bill?
Pastor Bill Martin
#184 of 193 Re: Possibble Assistance [bill43054]
Jul 24, 2013 (4:06 pm)
I apologize for the delay. I never received your initial email. I will be emailing you further details about your situation.
GM Customer Care
#185 of 193 Re: Possibble Assistance [gmcustsvc]
by Stever@Edmunds HOST
Jul 24, 2013 (4:16 pm)
We're going to delete Bill's post now that you've seen it since we frown on posting individual's contact information on our forums.