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SUVs Buick Enclave Buick Enclave Maintenance and Repair
77 messages, Last post on Jan 26, 2009 at 8:15 PM
You are in the Buick Enclave Forum. Your Hosts are steve_ & tidester
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Replying to: steve_ (Feb 11, 2008 7:22 pm) |
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| check my post in enclaves give us your report section. now i need a new cylinder head! | |
My 2008 Buick Enclave went into the dealer's shop on Feb, 08, 2008. Check engine light on. Codes indicated exsesive play in camshafts. Dealer 1/4 inch play being measured by cam sensor. That's a lot of play for a brand new engine. Now he has torn down the engine and needs to replace the head. He can't do the repair however because he can't get a new head gasket for the new head that he has. I've talked to the service manager and with Buick customer service. Both are useless. They only say they have no idea why they can't get a head gasket, they just can't. Thats not customer service, thats stupid. This is 2008 not 1908. Head gaskets ain'y hard to come by these days, unless your a Buick dealer ? So far car has ben down now for 13 days, I won't wait much longer before I turn to legal help in order to get GM off their dead ass. The dealers parts supplier says no new gasket until the middle of March, and thats only a guess. Looks like I bought a Buick Enclave and now drive a Kia Sportage from Enterprise. Maybe someone from GM will see this post and investigate why GM or a GM dealer can't get a part like a head gasket in less than 14 to 30 days.I love the car, but if you can't get parts for it, what good is it. I do have a Lemon Law to turn to that might get someones attention. I'm frustrated and disapointed and tired of hearing that no one knows when they might have the parts to fix this. I thought I bought a good car, but got a lousy company in the deal. So far GM sucks big time.   
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Replying to: pelllaker (Feb 20, 2008 5:09 am) |
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Replying to: pelllaker (Feb 20, 2008 5:09 am) |
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Just found out after 1,300 miles (2 weeks) that our NEW Buick Enclave has to have the overhead cam replaced. After the check engine light came on I took it to the dealer who after putting it on the computer told us that the cames were 'walking' and needed to be replaced!!!!!! When they ordered the parts we found that they would not be shipped until March 14 (2 1/2 weeks later)!!!!! After reading comments I question if it is a cam problem or a sensor problem????? 
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At 500 miles our 2008 Enclave flashed this light; the sales manager suggested we improperly replaced the gas cap. Naively, we turned crimson, wondering where we'd ever find a gas cap school. One quick visit righted the condition; within 24 hours it returned (the service department seemed to expect we'd be back. It's March 23, 2008, they still have the car, and have had it longer than we have. We're asking for a full refund, Subject to confirmation by a suit in Detroit they have said yes. Demoralizing: In quietness and cargo space the Enclave for us is perfect. We summer in Maine, live in NC. We will be off to Lexus. Sligo
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Replying to: sligo1 (Mar 23, 2008 12:00 pm) GM sent the cams, but did not send the necessary wrench to install them! I am very concerned about long term performance of the motor, assuming they actually are able to repair it! |
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My 2008 Buick enclave has been in shop at Koon's Manassas since end of February 2008. Same problem with floating cams. They first told me to tighten gas cap, then checked sensor and replaced it, now it has been in shop for Cam Job to replace heads. I had 6,000 miles on car. Over the past month the incompetent service tech and dealer has changed there story several times concerning Heads not available, then Gasket not available then head bolts not available. I would bet that this is a much larger problem than reported since there is a bulletin out concerning this floating head problem. This is a major disappointment with buick and this dealer.
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Replying to: steve_ (Feb 11, 2008 7:22 pm) Come on Steve. New cars don't rust within 30 days of leaving the lot. Particularly so when today's car frames are made from hot dipped galvanized steel. |
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