Last post on Dec 02, 2013 at 7:32 PM
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Buick Enclave, Auto Repair, SUV
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#161 of 193 I'm not buying an enclave
May 19, 2013 (7:27 pm)
After reading the issues in this forum I have decided not buy a 2013 Acadia or enclave. I don't know who the person at gm is that decided they would follow up each post with a ridiculous response like "We're sorry to hear that you are having these with your car. If we can check into anything further for you, please don't hesitate to contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
This shows a total disregard for the customer. If the customers were taken care of they would have logged onto the forum and posted updates to rave about how the problems were resolved. Since that is not evident, this diminishes the value of a gm product and warranty. I will skip on this car as well as the Buick and Chevy versions.
My name is Arik, I'm a US citizen living in Bergen County Nj and I will choose another option. I want to thank all those owners that took the time to post on this forum. You saved me thousands of dollars and hours of problems. My heart goes out to all of you. God bless you all and God bless America.
#163 of 193 My 2008 is an absolute money pit.
May 23, 2013 (12:06 pm)
In the last few months, I have:
- Replaced the steering gear because there was a leak in the power steering reservoir that completely emptied and damaged the steering gear
- Replaced the hydraulic struts for the power lift gate after the lift gate smashed me in the head and almost closed on me
- Just found out the return line from the power steering pump is leaking
- I had about 2 cups of water pour out from underneath the glove box on to the passenger floor, service manager thinks the drain tube from the evaporator might be clogged
I am scared to find out what other problems the car has when I take it in tomorrow to find out about the leak. It's just back-to-back-to-back with this car. At this point, I don't think I'd ever purchase another Buick product again. My 2008 Eddie Bauer explorer has the same amount of miles as my Buick and no where NEAR the problems this car has.
#164 of 193 Not again.. Buick Enclave 2008 Transmission failure
May 24, 2013 (5:27 pm)
I have had all sorts of problems with my 08' Buick Enclave. Started with water problems that I would literally have water pouring into the cabin through the vents on top and in the front passenger seat. After months and months of dropping it off at the dealership and being car less, I have to say the dealer finally fixed this problem. This week my wife was driving the car and all of a sudden it simple stops in the middle of a heavily traffic road. Had it towed to the same dealership that has worked on this car and have been told transmission is blown, power steering leaking and power steering pump needs to be replaced. Car still has less than 100k miles, which should be covered by GM, but about 3 months past time of warranty date. Told by dealership GM will only chip in 35%. This is unacceptable!!
Has anyone had an issue like this with his or her vehicle? Any advice would be greatly appreciated.
Thanks in advance.
#165 of 193 Re: Not again.. Buick Enclave 2008 Transmission failure [derek30]
May 25, 2013 (7:33 am)
I have had both problems. The water problem was a known problem to GM and maintenance reports issued to all dealerships. My car just stopped on a 4 lane business road - needless to say the horns were blowing loudly as I sat dead in the lane. Pushed On-Star and they were able to call towing - but more importantly they also were reading diagnostic codes. Had the car taken to the dealership and after 2 days they said - "NO PROBLEM". I said that they should check the codes as On-Star had seen them, but the dealer suggested that On-Star must have erased them by re-setting the computer. Well I did the only thing I could think of as the dealer had no clue as to the next step -- I called On-Star and the were able to read the report of the incident and gave me the codes. So I gave them to the dealer and low and behold they found the problem. And it was not as your dealer is suggesting. Mine was under Warranty and I am sorry I do not remember the codes. I have not had a problem since.
#166 of 193 Black smoke on start up
May 25, 2013 (6:23 pm)
From day one my 2012 Enclave emits black smoke with a strong gas smell on start up. after numerous trips to the dealer and a meeting with the Buick Rep, (4 months) they come up with a service bulletin exclaiming the Enclave, LaCrosse, Cadillac SRX & STS, Camaro, Equinox, Malibu, Traverse, Acadia, Terrain, Outlook, Vue equipped with 3.0 LF1, and 3.6 LLT and LFX engines will emit black smoke or soot during cold start ups and this should be considered normal. They say with the introduction of direct fuel injection systems, GM revised the cold start control system to reduce cold start emissions. Quicker catalytic converter heating helps meet the ever changing emission requirements and improve fuel economy. How did these engines pass EPA standards. I can't find a mechanic with thinks black smoke is normal except the ones at my dealership. Does anyone have any insight on this. I think GM has a bad design and they are skirting the issue with a no sense service bulletin. Now that summer is sort of here, I still see good black smoke backing up my driveway every morning. My service manger says "normal, normal ". I cannot agree...
#167 of 193 Re: Black smoke on start up [pabern]
May 26, 2013 (3:38 am)
I can't see how black smoke and a strong gas smell will improve fuel economy. That is usually a sign that an engine is running too rich. If GM considers this normal they better replace their engineering department.
#168 of 193 Re: Not again.. Buick Enclave 2008 Transmission failure [derek30]
May 28, 2013 (6:58 am)
Thanks for your feedback. I'm still wondering how to submitt my case to GM about being under the 100k warranty. I hope they will stand behind their vehicle and help with this.
#169 of 193 Re: Engine/Transmission problems accelerating [hagerrc]
May 31, 2013 (8:18 am)
We just had the same problem with the lack of acceleration for the first time this week, also while changing lanes in front of moving traffic. Hit the accelerator and nothing happened. It did it a couple more times in the next minute and then it worked properly again. We had been sitting in stop and go traffic on a fairly hot day at the time it happened - don't know if this contributed or not. It is in the shop now. Have you had a resolution to your problem?
Jul 06, 2013 (9:37 pm)
I have a 2008 Buick Enclave with 80,000 miles and 3 months past my extended warranty that I purchased as a certified pre-owned vehicle from a GM Dealership 2 years ago.
I just got on the highway earlier today and lost power. I pulled to the side of the highway and shut it off. I restarted it and waited for about a minute. I re-started it and and thought it was a fluke because when I put it in drive it moved normally. To my chagrin as I pulled back on to the highway as I accelerated it hit about 30 mph and did the same thing, so I dropped it in neutral and coasted to the only spot I could get to which was a dangerous part of the highway since I couldn't get back across the 4 lanes to a safer spot. I thought for sure that I was going to get slammed in the rear end. I hit my hazards and shut the engine off and restarted it following the same process to get to a safer area. I was about a mile from a Buick dealership so I repeated the process staying on the side of the highway.
When I arrived at the dealership I called OnStar and they gave me the codes that had been thrown - P0842, P0700, and P0777. After researching Enclave and Acadia forums I have a bad feeling that it may be a wave-plate failure that seems to be quite common in the Acadia and Enclaves of similar years. Since it was a holiday weekend I have to wait until Monday to get the diagnosis.
I am really frustrated that my warranty just expired by the date, with the mileage just turning over 80,000 miles. Should I have any expectations of help from the dealership or GM on this, or am I flying solo on the repairs if it actually is the transmission? What is the best way to approach them? I am pretty worried since we barely have it in the budget to pay the monthly, much less a 3k to 4k repair.
Any ideas or advice is appreciated.