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Buick Enclave, Car Leasing, Car Buying, SUV
#450 of 507 Buick Enclave 2011
Apr 16, 2011 (1:10 pm)
Anyone know if this is a good deal or not? thanks!
2011 Enclave CX AWD, with following
Spare Tire and Wheel,
Driver Confidence Package,
Trailering Provision Package,
Bose Sound System,
Drive out price $32500.
#451 of 507 Re: Gm Not helping! [aaplsue]
Apr 27, 2011 (12:05 pm)
Can you please email me your VIN? Also feel freel to speak with the Administrator or Host as to my idenity. I assure you I am General Motors Customer Service.
GM Customer Service
#452 of 507 Is this a good price
May 02, 2011 (10:56 pm)
I am negotiating for a 2011 CLX2 enclave. Has clx 2 luxury package, sunroof and 20 inch wheels. Dealer msrp is 48,495. Quote I got after rebates was 43,294. Is this a good deal. Need quick response. Am on a time limit. Thanks
#453 of 507 Re: Warranty issues on new enclave [gmcustsvc]
May 12, 2011 (10:39 pm)
DO NOT BUY A BUICK ENCLAVE!!!
I purchased this truck in 2008. Less than 1 month after purchase the sunroof leaked down the inside of the windshield and into the dashboard. I refused to take the truck back, as it was now no better than a flood car. GM refused to replace the car. After numerous discussions with the dealers General Manager, GM agreed to extend the warranty on the truck, insisting there was no electrical concerns from the dashboard being flooded.
Since then it has AVERAGED at least one trip to the dealer for electrical, and other problems PER MONTH since we have owned it.
They have had to gut the truck and replace the carpets that went mildew after the sunroof leaked again, after supposedly being fixed the first time.
They first tried to reprogram the nav/radio when it failed, and then ultimately had to replace the navigation/stereo unit.
They had to replace the windshield motor twice.
They had to replace the airbag sensors......twice
They have had to replace the traction control sensors once, and it is now at the shop again with THE SAME PROBLEM.
They have had to replace the tailgate sensor, which opened at random, including while driving.
Finally, after insisting that a district representative contact me, they offered to "BUY BACK" the truck. But............only if I accepted their deduction for the mileage, and only if it was deducted from the delta between the two MSRP'S.... the old and new. When you do the math, it is not even a decent trade-in offer!
I was told take it or leave it, and if I didn't take it I could "keep my lemon"............a direct quote from the GM District Rep!!!
This was said, despite the fact that he knew my wife and children had been stranded on the side of the road in this truck...........numerous times!
If anyone at GM had enough brains to sit down and do the math, they would look at the thousands of $$'s they have already had to pay out in warranty work on this truck, and then calculate the approx cost they will have to continue to lay out for the remaining 4 years of the extended warranty, and realize it would cost GM a lot less $$ in the long run to replace this truck, instead of incurring the monthly warranty expenses it has been, and will undoubtedly continue to rack up! If they buy it back, the warranty cost would stop, and they would save big. Of course the dealer doesn't care, he's getting paid...........it's GM that is taking it on the chin yet are not smart enough to resolve.
I have been a loyal GM customer, the son of a 47 year GM retiree. I have pushed many friends away from other brands, and into GM rides. I also own a lot of other high end GM rides, Z06/Hummer/Escalade etc. Yet we have been treated awful by both GM and the dealership.
After the way I have been treated by GM with this truck, I will NEVER recommend or purchase another GM product...............they have lost a valuable customer! I should have bought the Lexus instead of wasting almost 40K on this lemon!
So if there actually is anyone from GM reading these, by all means contact me.
My next step is to put a 6 foot long lemon on the roof of this car, with a big "Lemon for Sale" sign next to it, and park it in front of the dealership. After contacting the local ABC/NBS news consumer action reporters............they are chomping at the bit to cover the story.
If I don't get some response from GM soon, you can expect me to use the PR resources I have at my disposal to be certain the video of the event goes viral!
#454 of 507 Re: Warranty issues on new enclave [skelly7175]
May 12, 2011 (10:48 pm)
The dealership is Grand Prize Cadillac/Buick/Chevy in Nanuet.................do not buy a car from these guys if you intend to take it there for service...........the service dept is a disgrace. Almost every repair has had to be done twice. The incompetence of the service department, just adds insult to injury on this situation........................with no attempt from GM to do the right thing and resolve this for a long time customer.............unless of course you count the lowball trade in offer they tried to disguise as a "Buy Back" & the lemon comments from the district rep!
#455 of 507 Re: Warranty issues on new enclave [skelly7175]
May 12, 2011 (9:38 pm)
#456 of 507 My quotes
May 13, 2011 (8:28 am)
Just got a quote from dealer
2011 Buick Enclave CXL AWD (Red Jewel Tintcoat)
After rebate $ 38,310
plus 6.5% Sales Tax + Lic Plates $502 + Title Fee $131
Got quote from another dealer for a 2010 certified AWD CXL for $34,580 with 20K miles
Can't decide which one I should go for.
#457 of 507 Re: Buick Enclave 2011 [mike2015]
May 30, 2011 (7:17 pm)
that is much better than what they are offering me! Sounds like a good deal. where is it??? I am in the atlanta area and they are quoting $38K. I KNOW I should be able to do better than that.
Jun 06, 2011 (12:04 am)
Living in SoCal with high tax rate.... CXL FWD with navigation.
Got 534.56 monthly for 39 months lease, 4000 down payment.
Is this any good?
#459 of 507 Bought 2011 Enclave CX - Houston
Jun 30, 2011 (8:29 am)
Hi all, just wanted to share my "okay" deal i guess with others in the Houston, TX area. Other dealer was in the same range but I like the dealer oil service plan.
2011 Enclave CX FWD, with following options:
a) Driver Confidence Package(auto start, rear view camera, & distance meter) ,&
b) Trailer Provision Package (Spare Tire and Wheel, haul hitch)
Drive out was $36,200. Rate is okay: 2.3% 60mths. This was during the June ending/July 4 holiday deal. Fair price i guess. Car wasn't in stock and to be order somewhere. Not a demo car or anything. I got the $1,500 rebate and GMC supplier discount from my company. Hopefully others can explain in details how they got their car below average.