- #204 of 268
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Re: Enclave Contract [dinad0524]
by wlbrown9
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Jan 07, 2008 (11:26 am)
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Replying to: dinad0524 (Jan 05, 2008 2:15 pm)
What does your contract say? Is there a clause in there that you will receive whatever the incentives/rebates at the time of delivery? If so, then that is what you will probably get. Buick has this verbage in their current incentive offer on their page "**For Cash Allowance or APR, take retail delivery by 3/3/2008. For Bonus Cash, take retail delivery by 3/3/2008." Back in September they probably had about the same verbage with a different expiration date.
Dealer contract usually (don't have a copy of one handy) notes that you will receive the rebate/incentive that the manufacturer has at the time of delivery. If the incentives go up you will benefit, if they go down you will not. This really should have been made clear and emphasied when you signed the deal for future delivery. I doubt the contract wording would leave them open to honoring a manufacturer's rebate that has expired.
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- #205 of 268
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Re: Enclave Contract [ekuanimal]
by maylh
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Jan 08, 2008 (9:15 am)
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Replying to: ekuanimal (Jan 07, 2008 8:54 am)
Do you mind if you can pass the contact info for the person and dealer for your purchase. I am also looking for an Enclave in Houston.
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- #206 of 268
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Re: Enclave Contract [maylh]
by ekuanimal
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Jan 08, 2008 (10:17 am)
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Replying to: maylh (Jan 08, 2008 9:15 am)
I used WestPoint Buick (I-10 just west of the beltway), due to the rules of this page I can not provide the name of the salesman but he is older and very nice. They were very pleasant through the entire process and the sales manager came through in the end. I would use them again...
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- #207 of 268
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Re: Price Paid on CXL Enclave [cowczar]
by pjohns2654
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Jan 13, 2008 (9:09 am)
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Replying to: cowczar (Sep 29, 2007 6:29 am)
Have you got your enlcave yet? How long did it take?
I ordered mine on Nov. 1, 2007 and haven't heard anything yet?
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- #208 of 268
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Re: Price Paid on CXL Enclave [pjohns2654]
by first300m
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Jan 13, 2008 (4:40 pm)
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Replying to: pjohns2654 (Jan 13, 2008 9:09 am)
Having waited almost 5 months, I finally got my Enclave on January 5. Here's the context: When I ordered it in mid-July, the sales guy estimated that they we'd be getting my Enclave in 4 to 6 weeks (said they could get them more quickly than other dealerships because of their high volume). Throughout the process, he was rudely unresponsive to my requests for information. Then, when we showed up to do the paperwork shortly after the car arrived at the dealership, the salesperson tried to charge me $500 more than we'd agreed, since, he said, in the meantime, Buick had raised their prices to the dealer by that amount. When I objected, he offered to split the difference. I ended up getting it for the agreed price, but was pretty put out that they'd have the nerve to pull something like this... This is supposed to be a premier dealership. I wonder what the others are like. Anyway, now that we've closed the deal they've actually been polite.
We're generally pleased with the vehicle except for the mileage: 13.8mpg (mostly around town). Wondering if this is a signal that there is something wrong.
Hope your experience is better than ours. Cheers.
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- #209 of 268
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Re: Price Paid on CXL Enclave [pjohns2654]
by nunzi
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Jan 13, 2008 (4:55 pm)
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Replying to: pjohns2654 (Jan 13, 2008 9:09 am)
pjohns... I ordered mine Nov 2 and I am in the NYC area. I have a production date of Jan 17 (week of) and that's if there are no delays. Mine is White Diamond Tricoat and there was a slight delay due to the color... But I do not anticipate on seeing this car till early or mid Feb... I have already set my mind so I will and am not so anxious. Also since I am on the east coat with snow and salt and all the wintery messes I am ok letting it take it's time so It does not go through the wear and tear of winter.. Good luck Millie.... 
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- #210 of 268
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My Enclave Order
by wmurphree
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Jan 14, 2008 (11:38 am)
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I ordered an Enclave from Bill Johnson Motors in Lagrange, GA, on September 5, 2007. They still have not given me a production date, and today is January 14, 2008. I was told it should be delivered in 4-6 weeks...it is now over 4 months and I suppose we can expect it no earlier than February! This seems to be a very poor way for a GM company to handle its business. I can't blame the dealer...his hands seem to be tied. I have conversed with people in Michigan at Buick, but they can't tell me anything...very frustrated over all of this.
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- #211 of 268
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Re: My Enclave Order [wmurphree]
by zman3
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Jan 14, 2008 (12:15 pm)
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Replying to: wmurphree (Jan 14, 2008 11:38 am)
When you placed your order did the dealer say they had an allocation available? My understanding is that the dealers are limited in how many they can order based on several factors, all of which end up leading to a certain number of allocations. If your dealer took more orders than their allocations available, you may have ended up at the end of they queue. If they supposedly have an allocation available and then still can't get an order placed, then I don't know what is going on with your situation.
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- #212 of 268
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Re: My Enclave Order [wmurphree]
by nunzi
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Jan 14, 2008 (12:32 pm)
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Replying to: wmurphree (Jan 14, 2008 11:38 am)
I am sorry about you situation wmurphree.. but your dealer should be able to tell you at what stage this vehicle is at least by now... Yes it is frustrating , but if he already promised you a 4-6wkdel that means he should already have a production date... good luck... milli
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- #213 of 268
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Re: My Enclave Order [zman3]
by ekuanimal
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Jan 14, 2008 (12:34 pm)
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Replying to: zman3 (Jan 14, 2008 12:15 pm)
I was under the same understanding. But we contacted every dealer in Houston and all were progressing at the same rate... We ordered ours in early September also and got it Jan 2, 2008. (build date was Dec 12-17; loaded on the train on Dec 17; arrived in Houston on Dec 26 via train; delivered on Dec 31-Xmas impacted the delivery time; dealer installed options same day as our pick up Jan 2). I wish I could tell you that I am enjoying driving it but my wife won't let go of it  ! From reading through the thread it seems that the East Coast (NY area) gets a large number of allocated Enclaves.
I can honestly tell you that while driving around between Houston/Dallas/San Antonio I only saw 4 Enclaves between Sept and Jan; and I was looking! It seemed like forever to get the car but the pain is mostly forgotten. This is kinda like the Wii... over a year later and people are still standing in line waiting for them. Unlike the Enclave; we got lucky and found one without any trouble and when we wanted it.
Hang in there and call the dealer once a week... Hope it comes in very soon!
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