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Buick Enclave Prices Paid and Buying Experience

268 messages,  Last post on Jun 13, 2008 at 7:41 PM

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What is this discussion about? Buick Enclave, Car Leasing, Car Buying, SUV


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#202 of 268
Enclave Delivery - Fabulous Vehicle! by wetash
Jan 06, 2008 (4:53 pm)
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Enclave CXL 8-pass, AWD, White Diamond Tri-Coat, Cashmere, Driver Conf Pkg, Lux Pkg, Tow Pkg.
Delivery date 12/28/07. FABULOUS and BEAUTIFUL vehicle. Quiet, Comfortable, Smooooth, Nice handling, Good Turn Radius, Great 3-row seating with unexpected leg room and reclining adjustments for 2nd row.
Dealer has been fantastic - friendly, accomodating, and responsive - Bezema Motors in Norwood, MA.
It was well worth the 3 month wait to get the fabulous paint job - white diamond tricoat.
Recently owned vehicles: Suburban 1500 LT, Saab 9-3 Aero, Infinity G35X.
My wife, who is never impressed by cars, immediately fell in love with the Enclave. We bought it to "share". But she wasn't interested in driving it for the first week. This weekend she was "forced" to drive the Enclave because our other cars were being used. She has now "claimed" the Enclave as her primary car.
We also took friends out last night in the Enclave. They own the big Lexus crossover and a new Mercedes 500 CLS (replaced a BMW 740i). They were very impressed and "didn't know GM made such a beautiful, quiet, smooth, well appointed vehicle".
I worked for EDS when it was owned by GM and a good friend ran IT for the GM truck division. I learned from him that when GM puts priority and design effort on a vehicle they do a great job (ex: Sierra Truck platform for Sierra, Tahoe, Suburban, Denali, Escalade, etc.). This new Lambda platform (Outlook, Acadia, Enclave - for now) seems to be one of these critical platforms for GM where they have gotten it right!
Time will tell how well the Enclave maintains such a quiet smooth ride and whether it will be as reliable as our other vehicles (all three have been superb and the Suburban has over 100,000 miles).
Hats off to GM/Buick for now!
Simply put, I give the new Enclave rave reviews.
#203 of 268
Re: Enclave Contract [winedogs] by ekuanimal
Jan 07, 2008 (8:54 am)
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Replying to: winedogs (Jan 06, 2008 8:26 am)

It is all on how the dealer operates that is why it is very important to checkout the dealer as much as we do our cars. We were very furtunate that we had a honest dealer for ours. Our final deal, btw we picked ours up on Jan 2 (had to wait for some dealer installed options like window tinting), came to $241 over invoice and the car is working very well; my wife immediately packed my daughter and mother-in-law off for a trip while the boys went camping with scouts and is extremely happy with the car.
Sorry, i digressed. I searched for the deals that were mentioned in the postings but could not find any for the Enclave. My dealer said that they did not know of any such deals for the Enclave but would honor any I found. The only words of advice I can offer is to report their "practices" to either the BBB or to your local news stations. I know that our Houston news station has exposed a local dealership with the bait and switch game on financing causing many to loose their cars and money. I will say that our dealer made a mistake with my bank on my financing that increased my loan a point but they made good on it (had it corrected) and gave me a loaner on top of it since our car was delayed so long. That is service the way it should be...
One last item, our salesman did say that a lady who was ordering an Enclave changed her order to be identical to ours after seeing our car before we picked it up. That was a nice complement at the end of a long car buying experience
#204 of 268
Re: Enclave Contract [dinad0524] by wlbrown9
Jan 07, 2008 (11:26 am)
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Replying to: dinad0524 (Jan 05, 2008 2:15 pm)

What does your contract say? Is there a clause in there that you will receive whatever the incentives/rebates at the time of delivery? If so, then that is what you will probably get. Buick has this verbage in their current incentive offer on their page "**For Cash Allowance or APR, take retail delivery by 3/3/2008. For Bonus Cash, take retail delivery by 3/3/2008." Back in September they probably had about the same verbage with a different expiration date.
 
Dealer contract usually (don't have a copy of one handy) notes that you will receive the rebate/incentive that the manufacturer has at the time of delivery. If the incentives go up you will benefit, if they go down you will not. This really should have been made clear and emphasied when you signed the deal for future delivery. I doubt the contract wording would leave them open to honoring a manufacturer's rebate that has expired.
#205 of 268
Re: Enclave Contract [ekuanimal] by maylh
Jan 08, 2008 (9:15 am)
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Replying to: ekuanimal (Jan 07, 2008 8:54 am)

Do you mind if you can pass the contact info for the person and dealer for your purchase. I am also looking for an Enclave in Houston.
#206 of 268
Re: Enclave Contract [maylh] by ekuanimal
Jan 08, 2008 (10:17 am)
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Replying to: maylh (Jan 08, 2008 9:15 am)

I used WestPoint Buick (I-10 just west of the beltway), due to the rules of this page I can not provide the name of the salesman but he is older and very nice. They were very pleasant through the entire process and the sales manager came through in the end. I would use them again...
#207 of 268
Re: Price Paid on CXL Enclave [cowczar] by pjohns2654
Jan 13, 2008 (9:09 am)
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Replying to: cowczar (Sep 29, 2007 6:29 am)

Have you got your enlcave yet? How long did it take?
I ordered mine on Nov. 1, 2007 and haven't heard anything yet?
#208 of 268
Re: Price Paid on CXL Enclave [pjohns2654] by first300m
Jan 13, 2008 (4:40 pm)
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Replying to: pjohns2654 (Jan 13, 2008 9:09 am)

Having waited almost 5 months, I finally got my Enclave on January 5. Here's the context: When I ordered it in mid-July, the sales guy estimated that they we'd be getting my Enclave in 4 to 6 weeks (said they could get them more quickly than other dealerships because of their high volume). Throughout the process, he was rudely unresponsive to my requests for information. Then, when we showed up to do the paperwork shortly after the car arrived at the dealership, the salesperson tried to charge me $500 more than we'd agreed, since, he said, in the meantime, Buick had raised their prices to the dealer by that amount. When I objected, he offered to split the difference. I ended up getting it for the agreed price, but was pretty put out that they'd have the nerve to pull something like this... This is supposed to be a premier dealership. I wonder what the others are like. Anyway, now that we've closed the deal they've actually been polite.
 
We're generally pleased with the vehicle except for the mileage: 13.8mpg (mostly around town). Wondering if this is a signal that there is something wrong.
 
Hope your experience is better than ours. Cheers.
#209 of 268
Re: Price Paid on CXL Enclave [pjohns2654] by nunzi
Jan 13, 2008 (4:55 pm)
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Replying to: pjohns2654 (Jan 13, 2008 9:09 am)

pjohns... I ordered mine Nov 2 and I am in the NYC area. I have a production date of Jan 17 (week of) and that's if there are no delays. Mine is White Diamond Tricoat and there was a slight delay due to the color... But I do not anticipate on seeing this car till early or mid Feb... I have already set my mind so I will and am not so anxious. Also since I am on the east coat with snow and salt and all the wintery messes I am ok letting it take it's time so It does not go through the wear and tear of winter.. Good luck Millie....
#210 of 268
My Enclave Order by wmurphree
Jan 14, 2008 (11:38 am)
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I ordered an Enclave from Bill Johnson Motors in Lagrange, GA, on September 5, 2007. They still have not given me a production date, and today is January 14, 2008. I was told it should be delivered in 4-6 weeks...it is now over 4 months and I suppose we can expect it no earlier than February! This seems to be a very poor way for a GM company to handle its business. I can't blame the dealer...his hands seem to be tied. I have conversed with people in Michigan at Buick, but they can't tell me anything...very frustrated over all of this.
#211 of 268
Re: My Enclave Order [wmurphree] by zman3
Jan 14, 2008 (12:15 pm)
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Replying to: wmurphree (Jan 14, 2008 11:38 am)

When you placed your order did the dealer say they had an allocation available? My understanding is that the dealers are limited in how many they can order based on several factors, all of which end up leading to a certain number of allocations. If your dealer took more orders than their allocations available, you may have ended up at the end of they queue. If they supposedly have an allocation available and then still can't get an order placed, then I don't know what is going on with your situation.

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