Last post on Oct 26, 2013 at 6:16 PM
You are in the Nissan Murano
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Nissan Murano, Bugatti, Transmission, SUV
#459 of 709 Nissan Murano 2003 AWL Tranny Problems Any help will be appreciated
Apr 17, 2010 (7:28 pm)
I have the check engine light pop up and the car started draging at the stop lights 2 weeks ago, took it to the dealer the dealer found the code for Transmission pressure sensor and told me it is covered under warranty upto 120 k miles. So I told them to fix it after 1 week I get a call from the dealer (Clearlake Houston TX Nissan) they can't get the tranny out because all the brackets for cat convertes are rusted and they have to cut through them to get the tranny out and that will cost me 5K to fix it and Nissan won't pay for it since it is not a part of the tranny. I opened a claim case with Nissan and told them that they won't have to cut through all that, if they have not designed that faulty tranny, but they won't budge. I still owe 10K on this car and can't afford to spend another 5K in this economy. I have been fighting hard with Nissan, so far they have not budge.
Any help in regards to whom to contact e-mail address info will be helpful. Any kind of info that can ease my Murano nightmare will be helpful.
#460 of 709 Re: Nissan Murano 2003 AWL Tranny Problems Any help will be appreciated [mmukhan]
Apr 18, 2010 (8:24 pm)
So basically your dealer want $5,000 to cut through some rusty brackets? I think you need a new dealer. Or find a welding shop who would probably do that for less than $100. (Heck, a local Midas shop used a welding torch to burn off some plastic trash bags that stuck to the converters on my minivan at no charge! )
Or are your catalytic converters bad and not your CVT? Are you still within the long warranty on emission equipment? (8 years and 80,000 miles on catalytic converters, according to Nissan's 2006 Warranty Information Booklet.)
#461 of 709 Re: Nissan Murano 2003 AWL Tranny Problems Any help will be appreciated [jayhawk70]
Apr 19, 2010 (6:06 am)
Thanks for the reply. My car has 93000 miles on it. The dealer won't touch my car unless I sign the papers. I have no problems with the CAT converters or the exhaust system so far.
The Local AAmco Trans shop quoted me $1200 for the labor to replace the tranny but Nissan won't ship the tranny to them, they say they can only ship it to a Nissan dealer.
Apr 19, 2010 (9:16 am)
Isn't your Murano covered by the revised waranty from Nissan?
I have an '06 Murano, and I received a letter that the tranny is now covered for 10 years and 120,000 miles. Do you know about this?
#463 of 709 Re: Nissan Murano 2003 AWL Tranny Problems Any help will be appreciated [mmukhan]
Apr 19, 2010 (11:44 pm)
Wow, it appears your dealer is trying to extort excessive charges for the bracket problem. Are there any other Nissan or even Infiniti dealers you can go to?
I can see why Nissan would say the bracket problem is not part of the warranty, but it sounds like they are OK with covering the normal parts and labor for the CVT problem. It appears your dealer's service department thinks you are forced to use them and sees this as an opportunity to generate revenue.
Dealers are independent businesses, free to charge whatever they want for vehicles or services. (by law, even - that is why manufacturers cannot force dealers to sell their vehicles at a fixed price) But that also means you can shop around to other dealers for their service business. If there are no other Nissan or Infiniti dealers close by, I would complain to Nissan about your dealer's attempt to charge excessive prices for the bracket problem because of the CVT warranty repair.
(I despise almost all auto dealer's service departments, who do everything, including lying about what the manufacturer requires, to charge for unnecessary services, like their "premium" packages for the 15,000/30,000 mile intervals.)
Could you have the AAMCO or another shop fix just the bracket problem, then go back to the dealer for the CVT problem?
Maybe your local paper or TV stations have a consumer advocate that might be interested in your story. The threat of bad publicity often does wonders with these kind of problems.
Good luck! --jayhawk
#465 of 709 Nissan Murno CVT
Apr 23, 2010 (12:22 pm)
Everybody is on Toyota’s case. Yes they made few mistakes here and there, but they are trying to fix it.
What you think about Nissan? Everything is “OK”. They did not announce that Nissan Murano 2003-2010 has a problem. They decided to do it slick way. Send each owner of Murano a letter stating if you had a problem with CVT transmission go on line print a form(the name of the form is (Nissan CVT Customer Satisfaction Program Reimbursement Request Form) send it to us and prove of repair we will reimburse you for amount you spent. Slick is in it? And then the game begins. You send them form all documents needed but they ask for more documents and if you send everything what was asked, they will find the reason not to pay for repairs.
In my case I almost got into the accident, my car stop in the middle of the road because all transmission fluid leaked out, thanks to the CVT part. How come Toyota is all over the news and Nissan is not?.
#466 of 709 Re: Nissan Murno CVT [mikev4]
Apr 23, 2010 (2:17 pm)
Are their 09 and 10 owners having transmission troubles? I haven't heard anyone with the new Murano complaining of transmission troubles. I thought the CVT problems were confined right now to the 03-07 1st Gen?
#467 of 709 Re: Nissan Murno CVT [smarty666]
Apr 23, 2010 (5:56 pm)
There are some 2009 owners that have some CVT problems reported - pretty serious actually-but most of them had earlier production run vehicles ( the 2009 muranos ha d start build date in october/nov 2007 actually. I havent seen any 2010 CVT problems yet. Would think thice about an AWD though. Transfer case issues are somewhat common. ( leaks at the junction of the transfer case and the transmission)
#468 of 709 Re: Nissan Murno CVT [mikev4]
Apr 24, 2010 (4:57 am)
I don't get it either! Nissan has been very good about keeping this out of the news. They have got to be so relieved to see the heat going in the direction of Toyota right now. I filled out the form for Consumer Reports telling them about all of the problems I had with my '05 Nissan. But when the new Buying Guide came out they still list it as a great used car to buy with a great transmission. It just doesn't make sense . . . at all! I sold my car a few months ago and lost SO MUCH MONEY on it. I drove it to a local Nissan dealership to talk to them about all of the problems. They were shocked to know I had problems with my transmission - "never heard about any such thing before". Told me to bring my car to CARMAX, sell it and they'd give me a great deal on a new one. THEY DIDN'T EVEN WANT IT!