Last post on Oct 26, 2013 at 6:16 PM
You are in the Nissan Murano
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Nissan Murano, Bugatti, Transmission, SUV
Nov 19, 2009 (1:42 pm)
After two calls to the dealer Monday and Tuesday this week with promises from the secretary someone from the service dept would call me back after again complaining abt the trans fluid being replaced by the dealership 2 times in less than 2 years (if indeed it ever was), I called Nissan HQ in Tennessee and voiced my complaint to a representative there about the dealership. She took down ever bit of info including how much I paid for the so called drain and refill the two times, what my independent mechanic charged to do the same job in May this year - everything. She promised me someone would call me today and lo and behold someone did - a regional specialist.
She went over my complaint and agreed with me 100% if the fluid was changed 3 times something is very wrong with the trans itself. She also agreed that the $168 and $180 charges Nissan stated on their invoice for a drain and fill doesnt seem right being the fluid cost is high. She is contacting the dealership tomorrow and getting to the bottom of this complaint.
Said I may hv to take my Murano to a dealer for a diagnostic - not necessarily this dealer and they have to submit the results to her to determine what happens next.
If I need a new trans, it will be covered with the new warranty.
Let's see what happens now.
#337 of 709 MURANO 2005 CVT
Nov 22, 2009 (9:23 am)
I have 2005 Nissan Murano and only 60,000 miles on it. I would like to know if the CVT in this model has the same problems as older models. Also a dealer has recommended replacing the CVT transmission fluid because of the hot weather in Phoenix but Nissan service schedule doesn't have the recommendation to replace it at 60,000 miles. HELP!
#338 of 709 Re: MURANO 2005 CVT [hiker2]
Nov 22, 2009 (9:46 am)
Since you have a 120k mile warranty on the trans and the book doesn't say to change the fluid -- save your money. When does it say to change the fluid?
#339 of 709 Re: MURANO 2005 CVT [hiker2]
Nov 22, 2009 (10:14 am)
...sorry I disagree with Jayrider, yes he is right if the maintenance does not call for it, but in my opinion and due to many instances of CVT failures, the fact that you are almost 5 years old and most importantly to have the benefit of the doubt on your side, I would do it.
Lets not forget that we always need the "dealer" on our side in all claims, that is the easy way to handle problems with Nissan in most instances...save your receipts always.
I would do it...cheap insurance..my 2 cents and good luck
#340 of 709 Re: MURANO 2005 CVT [svofan2]
Nov 22, 2009 (10:54 am)
It might be insurance but I'm not sure I would say it was cheap insurance. I have an 03 jeep that has one year left on warranty. I've gone a bit beyond in service because it will be my financial responsibility soon. For warrantied parts I go by the book. The book says change trans fluid optional at 60k and 120k miles. If you plan to keep the vehicle that long I guess you could spring. I might wait til 100k. It will be warrantied no matter so choose as you see fit. My lease is up in 22 months and then it's adios.
#341 of 709 Re: MURANO 2005 CVT [jayrider]
Nov 22, 2009 (12:52 pm)
..of course I agree if the Murano is leased....but if you own it a fluid change on the tranny should nopt that expensive,just my opinion,and by having it no one dealer or Nissan cab even begin to suggest negligense on the part of the owner..besides if a lawsuit follows always more is better than less..it will show your willingness to "really" maintain your vehicles..
#342 of 709 CVT Transmission Problems
Nov 22, 2009 (4:45 pm)
My 2003 Murano transmission was replaced in Sept of '06. I was driving home from a vacation in Maine and the problem occurred in stop and go traffic on the Mass Turnpike. Thankfully was able to get car, cat and two kayaks off the turnpike before being hit. Car towed 12 miles to closest Nissan dealer. Had to rent car to drive back to Ohio. My car was there from Sept 4 through Oct 1. Had to have friend fly back to pick up car and drive back to Cincinnati. The dealership was fabulous and babysat kayaks for almost a month! Nissan would do nothing to help. I was at 99,734 miles and the transmission cost $5949.47. I just submitted my paperwork for the reimbursement. If this is just a ploy I am going to be so angry. I had to have the power steering hose replaced recently and just had to have tie rod and tailpipe replaced. The repairs are adding up. I have loved the car and have had other Nissans but will think seriously about purchasing again. Will let you know the outcome. If it bucks and looses power, I'd say, don't wait. The stop and go traffic and heat appears to take it down everytime.
#344 of 709 Transfer case issue
Nov 23, 2009 (1:50 pm)
So I just have one question regarding these transfer case issues....is it covered through the CVT program??
#345 of 709 Re: Transfer case issue [mrrr3]
Nov 23, 2009 (1:57 pm)
No it's not. I still encourage you to send your paperwork in for reimburement and make them call you to explain it's not covered as they did to me. I also encourage you to email the Vice President at Kevin.Martinnissan-usa.com and voice your concern of the extention not covering the transfer case.