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SUVs Nissan Murano Nissan Murano CVT Transmission
362 messages, Last post on Dec 07, 2009 at 6:59 AM
You are in the Nissan Murano Forum. Your Hosts are steve_ & tidester
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Everyone, I too have had the acceleration issue and also agree with moparman44 that it might be a heat related phenomenon. Only reason I believe that is because it seems to happen on hot days (90+ F) in traffic where there is less air flow to help cool off the engine bay. Anyways, there was this recall notice on the Muranos that came out today. This may be the cause of it all, though the description only says, "ENGINE MAY STALL INCREASING THE RISK OF A CRASH." That doesn't completely explain the symptoms that we're all describing, but it's a start, no? Here's the text of the recall: Vehicle Make / Model: Model Year(s): NISSAN / MURANO 2003-2007 Manufacturer: NISSAN NORTH AMERICA, INC. Mfr's Report Date: MAY 14, 2009 NHTSA CAMPAIGN ID Number: 09V169000 N/A NHTSA Action Number: N/A Component: ENGINE AND ENGINE COOLING Potential Number of Units Affected: 362891 Summary: NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING. Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH. Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 6, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261. Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . |
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Replying to: tidester (May 13, 2009 8:31 pm) I assumed that would be the last I heard, but someone else from Nissan rang a couple of days later to say she had been assigned my issue and would have an answer for me by the end of the week. Count me mildly surprised. Then, my local dealer rang to say Nissan had contacted them and would be paying for all parts and any labor over $1200. In other words - the new transmission is going to cost me a maximum of $1200. This isn't the first time Nissan have done the right thing for me. I love my Murano, but it has given me grief over the years. Every time I get to the point of thinking it's time to dump them, Nissan step up and actually do customer service. I wish the Murano had been problem free, but Nissan have done a good job in keeping me happy. The new transmission will be installed next week, once the part arrives. Karl |
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Replying to: kardlar (May 21, 2009 9:07 am)  tidester, host SUVs and Smart Shopper
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Replying to: tidester (May 22, 2009 8:19 pm)  and i hope they recall the trans on them too
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Replying to: moparman44 (May 23, 2009 9:32 am) tidester, host SUVs and Smart Shopper |
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Replying to: kardlar (May 21, 2009 9:07 am) This is sooo new to me. I have had my nissan and no problems.Now i feel the transmission problems. How should i address this issue to Nissan so the outcome can be just like yours ...FREE REPAIR? Thanks soph
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Replying to: aggies01 (Jun 09, 2009 12:38 pm) It came to $710 in the end - that was just the labor, as Nissan picked up the parts costs. As for why Nissan paid? I don't know. The dealer said is was a customer loyalty thing. All I can tell you is the steps I took: 1) Dealer quoted me $5500 and advised me to just live with it if possible. 2) I made a complain at the Office of Defects Investigation: http://www-odi.nhtsa.dot.gov 3) I complained to the Nissan Consumer Support line 4) The person logging my complaint had a script to follow, so couldn't really answer questions, but she did ask me whether I wanted Nissan to pay for a new transmission, and I said 'yes'! 5) A couple of days later someone else rang (from Nissan) to say my complaint is being investigated and they would have an answer by the end of the week. 6) Then on Friday the dealer rang to say Nissan and contacted them and would be paying the costs for a new transmission. We had to pay labor up to $1200, but it only came to $700 anyway. Hope that helps, Karl |
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Replying to: oompah1003 (Mar 17, 2009 10:49 pm) |
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Replying to: vanessaesq (Jun 01, 2008 5:07 pm)
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