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Hyundai Santa Fe Quality Control

46 messages,  Last post on Oct 09, 2007 at 10:23 AM

You are in the Hyundai Santa Fe Forum.

What is this discussion about? Hyundai Santa Fe, SUV

Messages Page 3 of 6

#12 of 46 Re: Any factory defects on your 2007 Santa Fe? [skagwaypilot] by skagwaypilot

May 07, 2007 (9:26 pm)

Replying to: skagwaypilot (Apr 28, 2007 8:15 pm)
Regarding Item Number 1 in the preceeding post:
Here is why I recommend a full service dealer such as our present Hyundai dealer. The repair work on the second try was excellent. And both the Sales Manager and the General Manager personally inspected the work to make sure that we would find it satisfactory. In our previous 2004 SF's 'discount' dealer, the GM shrugged his shoulders and said that the body and paint repair work was the best that they could do. That was because they subcontracted all body and paint repairs to the lowest bidder - a paint contractor who operated out of the back of his truck.
That dealer is no longer selling Hyundai. And our present dealer seems to really care that we are satisfied.
Hyundai has come a long way from the bad old days.. and I am once more a satisfied customer.
 

#13 of 46 Re: Any factory defects on your 2007 Santa Fe? [skagwaypilot] by jimirl

May 12, 2007 (4:18 pm)

Replying to: skagwaypilot (Apr 26, 2007 6:15 am)
I have had my new Santa Fe for 2 months now. I have checked high and low and I can't find any defects on my vehicle. It seems to be very up to standards and I am happy with it.
 
I do hear people mention here and there about wind noise on the highway. I am a bit confused as to why. My Santa Fe rides very quiet at all speeds. So much so that on the highway I can keep the radio on a low volume and hear it fine. I have talked to a few people that own the Lexus crossover truck and they commented on how similar the interior is in regards to a quiet ride. I got this vehicle after trading in my Toyota 4runner and to me, there is a world of difference in road noise on the highway. I am very satisfied overall. But one of the things I do not like as much is the material they used in the cloth seats and the carpet that lines the rear cargo area. I am not sure why, but it just feels a little on the cheap side to me. I have not had any tears, holes or stains on it but every time I touch or look closely at it I can almost wince thinking about what could happen over time.

#14 of 46 Re: Any factory defects on your 2007 Santa Fe? [skagwaypilot] by aldoa

May 25, 2007 (9:11 am)

Replying to: skagwaypilot (Apr 26, 2007 6:15 am)
We have our 2007 for about 4 days and the only thing we have
a problem with is the Auto-Headlight is not working.
Anybody else??
It is a very nice suv and as in all revamped models there are going to be some cliches.

#15 of 46 Re: Any factory defects on your 2007 Santa Fe? [aldoa] by jcwsbltd

May 25, 2007 (11:11 am)

Replying to: aldoa (May 25, 2007 9:11 am)
Just a couple - on close inspection I found the edge of leather on the bottom of the right side rear seat loose - a clip had come loose and there was an elastic strap with a clip inside the housing that had come off. I eventually got it re-attached.
 
 The other one was the cup holder in the center rear armrest - if i pull the armrest down hard onto the seat the cup holder will open on it's own. I put it down to the Phoenix heat (already 100 deg.) I'll get the opening mechanism adjusted on my first oil change.
 
I was annoyed by a rattling sound coming from the rear, and then realised it was only since putting on the new number plates. When I checked, sure enough, the plate was buckled and vibrating against the rear door when I went over a bump. I put some soft rubber packers in and all is quiet and peaceful once more.
 
I also found alittle knick in the clearcoat on the edge of the drivers door - that can be touched up on oil change too.
 
By the way, whoever is reading this post, DON'T DROP ANYTHING BEHIND THE REAR SEAT BACKS AND THE TRUNK CARGO AREA. A CD and some other stuff slipped out of a bag when I transferred the old stuff over from my old car, the night I got my new S.F.
 
The rep. took it for a car wash and they fell out of a bag and slipped down thru a small gap between the rear of the rear seat and the cargo mat. It took me ages to figure that one out, and it's hard for a guy to get a hand down behind the seat back to fish out the items. A WORD OF CAUTION - GET A MAT THAT CAN CREATE AN UPSTAND BETWEEN THE BACK OF THE SEAT AND CARGO AREA-If small grocery items fall out, you may end up with a problem like mine.
 
I believe there was another post about M&M's faling into the floor air vents, too, but I believe that was fixed with a mesh cover.

#16 of 46 Re: Any factory defects on your 2007 Santa Fe? [aldoa] by lv2drv

May 25, 2007 (12:06 pm)

Replying to: aldoa (May 25, 2007 9:11 am)
I thought the auto headlights didn't work either. They won't work if it's just cloudy; it has to be at dusk before they come on.

#17 of 46 Re: Any factory defects on your 2007 Santa Fe? [lv2drv] by rick2456

May 30, 2007 (6:42 am)

Replying to: lv2drv (May 25, 2007 12:06 pm)
It does have to be fairly dark for the auto headlights to come on. I just have the headlights on all the time as this vehicle does not have running lights (one of my few complaints). One nice thing is you don't have to remember to turn off the lights as they go off when you turn the car off. One not so nice thing is you can turn on just the fog lamps, you have to have the headlights on to use them. Not that big a deal though.

#18 of 46 Re: Any factory defects on your 2007 Santa Fe? [jcwsbltd] by jcwsbltd

Jun 08, 2007 (11:01 pm)

Replying to: jcwsbltd (May 25, 2007 11:11 am)
After 3 attempts have finally persuaded the Service Rep . and the mechanic that when I pull down the rear center armrest and it taps on the seat, the cupholder springs open on it's own. They have ordered a new cupholder and will replace it.
 
While at the dealership, I tried several other Santa Fe's rear armrests to see if they are the same - and found that 3 out 5 that I was able to open and check had the same problem !!!. Some of the lids were warped and the closing mechanisms on some were looser than others - just a bad design I guess.

#19 of 46 Re: Any factory defects on your 2007 Santa Fe? [skagwaypilot] by skagwaypilot

Jun 10, 2007 (5:30 pm)

Replying to: skagwaypilot (Apr 28, 2007 8:15 pm)
and now, Chapter 3 of our quality problems...
 
On April 26, I posted:
"Problem:
3) The lower body molding has some black paint missing where the molding attaches to the body. They said that they will touch it up.
They repainted the black on the lower molding. It now looks very good."
 
Well.. my June 10th update...
The black paint the dealer applied to the lower molding is now peeling off. Looks like crap again. We still love the Santa Fe, but we do get tired of taking the car back for things that should have been caught at the factory or by the dealer. The car has fewer than 3000 miles on it and has spent more than one week at the dealer for quality issues.
I'd like to get the dome light updated but I'm afraid we'll open a new can of worms and have quality problems with the installation, especially if they have to run new wiring.

#20 of 46 Re: Any factory defects on your 2007 Santa Fe? [skagwaypilot] by gogrego

Jun 10, 2007 (8:55 pm)

Replying to: skagwaypilot (Apr 26, 2007 6:15 am)
I also have a slight paint sag on the drivers door (Deepwater Blue pain). Not worth fixing since you can only see it if you squat and look real close...and only when the car is clean. The red Air Bag light came on soon after I picked it up. 3 months later it is still on. I'll get around to taking it in someday soon. I now have 4k miles on it. We're real happy with it.

#21 of 46 Re: Any factory defects on your 2007 Santa Fe? [gogrego] by kjk411

Jun 15, 2007 (7:52 pm)

Replying to: gogrego (Jun 10, 2007 8:55 pm)
I have a 2007 SF that is only 2 weeks old. The only
defect that I can find is the parking brake. It does
not hold the car when applied and the vehicle is in
reverse or drive. Otherwise, so far, so good!

Messages Page 3 of 6

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