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Subaru Legacy/Outback Transmission Problems

580 messages,  Last post on May 14, 2013 at 12:13 PM

You are in the Subaru Legacy & Outback Forum.

What is this discussion about? Subaru Legacy, Subaru Outback, Transmission, Sedan, Wagon


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Messages Page 55 of 59

#533 of 580 Re: Subaru Outback transmission problem [joeinco] by dianesnow1

Feb 02, 2012 (6:56 pm)

Replying to: joeinco (Jan 10, 2012 11:27 am)
Hi joeinco,
 
Your reply had a profound impact on us. We decided that what you and your wife did was the smartest and most hassle-free decision, and decided to copy you.
 
Just bought a silver 2012 4runner SR5 last night.
 
Like you, we lost confidence in Subaru. We didn't want to take a chance that it MIGHT get fixed. I don't think it will be long before "the cat is out of the bag" and when it is....nobody will get a good trade-in value because the dealerships won't be able to get rid of a defective car very easily. We got out while we had a good chance.
 
FYI.... Just in case you weren't aware......If you purchased an extended warranty you can cancel it and get some money back for the unused portion of it. We had the cost of ours added to the loan when we bought the car, so we will see a refund check from the bank in about 6 weeks.
 
Enjoy your 4runner! I know we are!

#534 of 580 Re: Subaru Outback transmission problem [tranny_pain] by dianesnow1

Feb 02, 2012 (7:10 pm)

Replying to: tranny_pain (Feb 01, 2012 10:15 am)
Well...yes, but only because we just traded it in and bought a 2012 4runner.
 
The 3rd time I had it in the shop they downloaded the latest computer program and that was suppose to fix it, but actually made my car worse. The harsh jerking happened more frequently and also started harsh jerking during downshift. I was told to call 1800 SUBARU3 and start a claim. I did and their customer care department was great! They were in the process of trying to resolve the issue when we made the decision to buy a different car. We didn't want to deal with the problems anymore. We also were not comfortable with the uncertainty of it getting fixed. Even if they had chosen to give us a new car, I have been reading that some buyers of the 2012 OB 3.6 are having the same problems.

#535 of 580 FILE COMPLAINT WITH NHTSC on Subaru Outback 2011 by orchid7708

Feb 02, 2012 (7:43 pm)

http://www.arfc.org/complaints/2011/subaru/outback/
 
Please take your complaints about your 2011 Outback and file a formal complaint with the National Highway and Transportation Safety Commission. If they see a trend they will open an investigation. Please pass on to everyone you know that's having a problem with the transmission and brakes like we are right now. Our dealership and Subaru just shafted us and said they won't replace anything because the car drives 'normal' for them. Something is wrong with these vehicles.

#536 of 580 New One Better, Still not Perfect by subyturtle

Feb 03, 2012 (6:51 am)

Hi Diane,
 
They gave us another 2011. It's much better but still jerks from a rolling stop when you go to move forward again.

#537 of 580 2012 legacy 3.6r trans jerking by pa04

Feb 03, 2012 (11:21 pm)

I was just surfing the web and noticed this forum and decided that I have to share my experience too. I just got my first Subaru this past November and it was a 2012 3.6r Legacy. One week into owning it I notice the same jerking that you guys are speaking of. I took it in to the dealer and they told me that they hadn't heard of this issue on the 2012 yet. They kept the car over night and told me they would reprogram the tranny to fix the problem. It did fix the jerking for now but the car drives like crap. The shifts are long and sluggish now. I bought this car because the motor was powerful and fun to drive. Not anymore! What do you guys think I should do now?

#538 of 580 Re: 2012 legacy 3.6r trans jerking [pa04] by marvinlee1

Feb 04, 2012 (5:19 am)

Replying to: pa04 (Feb 03, 2012 11:21 pm)
My 2010 Legacy with the 3.6R engine has had no transmission problems. The engine does vibrate through the steering wheel at idle, and this seems to be a Subaru characteristic. It is the first car of 20 or so I've owned that makes the steering wheel vibrate.

#539 of 580 Re: FILE COMPLAINT WITH NHTSC on Subaru Outback 2011 [orchid7708] by brydonk

Feb 08, 2012 (8:15 pm)

Replying to: orchid7708 (Feb 02, 2012 7:43 pm)
Than heaveons there is someone out there like me - I bought my 2011 outback thinking this would be my retirement car for my home in the mountains, only to be put through the "ringer" regarding the brake problem. I have had so mary parts "replaced" to fix a problem that is apparently a factory problem (no one admits to it). I filed a complaint with Subaru, but really has not amounted to much, and "Corporate" did not admit anything - a new dealer closer to me just did (tonight as I picked up my car that has lived at my original dealership). How an they tell you that the various tones of clunking are NORMAL???????????? i AM SO DISAPPOINTED - I will file a complaint as you suggested.

#540 of 580 2012 Legacy 3.6R Poor MPG city. by pwalton

Feb 11, 2012 (8:04 pm)

I am totally disappointed with the gas mileage of my new 2012 Legacy Limited 3.6R. The best I can squeeze is 15.1 city. The display reads 16.9 average , however, the gallons used verses actual miles driven calculates to 15.1 Is this typical? Really regretting my first purchase of a Subaru!
Where is the best place to file a complaint?
Peter from Mass.

#541 of 580 Re: 2012 Legacy 3.6R Poor MPG city. [pwalton] by orchid7708

Feb 11, 2012 (8:45 pm)

Replying to: pwalton (Feb 11, 2012 8:04 pm)
http://www.arfc.org/complaints/2011/subaru/outback/
 
Please mention any other problems you may be having because as you can see, there are many, especially with the transmission. Best luck to all of us is all we can say.

#542 of 580 Re: 2012 legacy 3.6r trans jerking [pa04] by garyh6

Feb 25, 2012 (7:41 am)

Replying to: pa04 (Feb 03, 2012 11:21 pm)
My new 2011 Legacy 3.6r trans jerked at every rolling stop, or anytime it had to downshift when travelling at low speeds; unless you really babied the gas pedal. At 7500 miles service I asked my dealer (Keene, NH) to do something about it. While they didn't admit anything up front, they test drove it, agreed to the problem, and "reset the trans programming to original factory setting" per the customer service person. This completely solved the problem and at 17000 miles it still has not come back. There was no charge. I love my Legacy (I'm a former Infinity, Audi and GM products owner); but I do still feel it has the touchiest gas pedal on start up of any car I've owned or rented. Ride, handling and performance in the snow is awesome....and love the bluetooth and the power. I'm a travelling salesman....average 26 mpg.

Messages Page 55 of 59

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