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SUVs GMC Acadia GMC Acadia Problems and Repairs
495 messages, Last post on Nov 24, 2009 at 5:06 PM
You are in the GMC Acadia Forum. Your Hosts are steve_ & tidester
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Replying to: Tobster1 (Feb 06, 2009 9:49 am)  law dosent apply to leases.i want out so bad i can taste it
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Replying to: Tobster1 (Feb 06, 2009 9:49 am)
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Replying to: Tobster1 (Feb 06, 2009 9:49 am) |
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| Sorry to hear about the problems lately. Just a note-----my 2008 (16 months old, about 7k miles) Acadia has been flawless except for the missing pig tail antenna at delivery. Mileage in town (average speed about 20mph) is 16+. Highway is 23-26, depending on wind direction. | |
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Replying to: ntelly (Aug 31, 2008 10:35 am)  I forgot one more of those 'back in my head' problems: when using the heated water on the windshield, water doesn't always come out; the wipers just move. Now I know I received a recall notice about the heated water system and I will most definitly have it taken care of.
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I bought my 2009 Acadia on Jan.2, 2009 and had a couple of issues. I first noticed a small slice in the rear leather seat (not a big issue... but none the less, should not be there on a new car). I also didn't have dome lights when I entered the car. Since they had installed a remote start after the car had arrived at the dealership, I thought maybe the wiring was crossed or something. They ended up correcting the dome light issue... and repairing the leather seat. When I saw the repair job, I insisted on a new seat cover since the repair was done poorly. In addition, whoever did the repair, sprayed something that darkened the leather and the armrest. As if that weren't enough, whatever chemical they were using caused a discoloration in the 3rd row seat where they would be sitting (probably from a rag they rested on the seat). All this didn't cause me as much stress as having to find my brand new car completely dead a few days ago. I had them tow it to the dealership and found that the battery couldn't hold a charge. I then realized that I had seen signs of what was to come just days before when I would start my car and have a brief lull. Their explanation was that though it was a new car, the battery may have been fairly old. I know that warranty covers all these hiccups but the loss of time, aggravation, and having to clean up someone else's mess when you get your car back leaves a bad taste in your mouth. And the best part... I cannot open my windows fully because of this massive whooshing/pulsing sound that can burst my ear drums. I'm very disappointed that I'll have to live with this for the life of the car. They keep telling me that because of the design of the vehicle, I will get this vibrating painful feeling if I open the windows. So beware if you're the type that likes to drive with windows down. This car will not be for you. Don't get me wrong... it's a beautiful car, very roomy, and fun to drive... but when you start off with little mishaps, you wonder if more are to come. I'll have to wait and see how well the dealership will take care of the leather seat situation... and while I'm there next, I'll suggest that their mechanics not only cover the interior where they sit and work, but to remove parts out of the car once they're finished with the repair. My interior is light grey leather and carpet. They left black smudges on my seats and floor (since the battery is located in the floor board behind the passenger seat). I had to get carpet cleaner and I still couldn't get the gunk off. I'll make sure I point it out to the dealership and have them detail it. I have 2 kids and never had this much staining going on. I hope I won't have to update this blog any time soon... but one never knows! 
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Replying to: hottrodd1968 (Feb 22, 2009 9:38 pm) That is an issue common to many makes and models and is certainly not specific to the Acadia or even to GM. The irony is that it is a result of streamlining the vehicle to optimize fuel consumption. Streamlining reduces wind resistance but, combined with large surface area windows, leads to intense and rapid pulsation of air pressure in the cabin when windows are open. And regarding the battery problem, that is not specific to Acadia or GM either. It's just the nature of "scheduling," which is not always perfect, along with trying to keep production costs down. tidester, host SUVs and Smart Shopper |
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Replying to: haileebabe (Feb 17, 2009 10:09 am) |
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I have a 2008 Acadia (I got it 5 months ago brand new), it has about 4,000 miles on it. We have already had to replace the driver and passenger windows,they think there was a defect in the moldings causing 8 inch scratches on the windows. The winshield had a leak, water would pour in the top of the windshield, and now we have a leak coming in an soaking the passenger floor. We do not have a sunroof, so I don't know what the problem is. Also, each time it goes in for service, it comes back in worse shape! The first time they were replacing the driver window, we picked it up in the evening when the service dept. was closed, the window they said they replaced was inoperable, they scratched the car under the window they "fixed" and left a screw out of the door panel on the seat of my car, and I was sitting on it! The next time it went in, they broke the cap off of my airbag, and threw it on the seat of my car, and never mentioned it to me! I have been in touch with everyone at the dealershi....service advisor, service manager, owner of the dealership, as well as GM. I have documented everything, even the time we spent travelling to and from the dealership each time (total of 10 hours), time spent on the phone with all of these people etc. This does not fall under the lemon law in New York (has to be the same issue 4 times) but I would think there would be some action I could take. GM says they are willing to compensate me, but I am not sure what they are thinking, and I told them I am not yet ready to be compensated...until the new leaking issue is resolved. I also just received all of the info for Lemon LAw from the Attorney Generals office, it doesn't fall under Lemon Law yet, but there is a complaint form I can fill out. I bought a new car so I would have reliability, and so far 2 out of the 5 months I have owned the Acadia, it has been in and out of the shop! Does anyone know of any other steps I should take to ensure proper compensation? At this point should I contact a lawyer? It is sad that you spend so much on a vehicle, and the quality sucks! I love the vehicle, but these manufacturer problems are a huge issue, and GM is sure to go under if they don't take better care of their customers. I wonder if their quality control is lacking due to all of the money problems they are having! Either way, they are sure to lose business if they don't fix these issues! I was told by the service advisor these are all "fixable" issues, and at least these are not mechanical issues! I don't care what the issues are, they should not be happening, and I should not have to drive around in a brand new car that has already been fixed this many times and had soaking wet carpet! It also makes you wonder if there have been this many problems already, what am I looking at down the road? I have now told them I will no longer drop the car off, they are picking it up from my house, and leaving me a rental car (at their expense). I refuse to waste any more time driving to the dealership! |
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A friend of mine works for a GM dealership and told me the Acadia's especially the ones with 2 sunroof have a major problem from the factory!!! Seems there is a hose that connects to both sunroofs and this hose drains the water away. BUT!!! MANY MANY Acadia's left the factory with the connecting hose uncoupled! Thus it will leak. Anyone have this problem??? How long will it take to fix this connection??? Please e-mail me  gkj1953frontiernet.net I'm not able to be here very often. thanks.
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