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GMC Acadia Problems and Repairs

495 messages, Last post on Nov 24, 2009 at 5:06 PM
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Replying to: jstatham (Jan 28, 2008 1:07 am) |
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Replying to: stuckonme (Jun 17, 2008 8:46 pm) After taking to the dealer last week, they keep the car for 2 days, said nothing was wrong with it.....as usual. About the exact same time I was referred to a Consumers Law Firm by my lease broker who does not refer lightly, and I forwarded all my documentation from all the visits to the dealer. The firm called back saying that "yes" I have a case. I took the car to yet another dealer the very next day, which is located far from my home, thinking a different dealer may observe something different. Where as my local dealer said at pick up that no recent "updates" were available for acceleration at this time, so none were installed. The more distant dealer said that there were recent updates about 3 months ago specifically for acceleration, which completely contridicted what I was told by the previous dealer. So, it was interesting to witness the different service practices between the two dealers. Lets see how the car does when I get it back. But I have already put the legal wheel in motion. It is nothing I wanted to pursue, but GMC does not want to break the lease, I even said I wasn't interested in getting all my money back, just the deposit, and let me out of the lease. I have had the car 9 months and I only have 3100 miles on it because I never drive it. I have had it at the dealer 7 times in 9 month.
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Replying to: happiertrails (Jun 16, 2008 12:50 pm)
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Replying to: manufan1 (Jun 24, 2008 6:48 am)
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Replying to: hawkeye15 (Jun 24, 2008 2:13 pm) |
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Replying to: hawkeye15 (Jun 24, 2008 2:13 pm)
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Replying to: happiertrails (Jun 22, 2008 7:27 pm) GM customer service making it out to be like it's my fault. I am done talking to them cause they are not doing anything to solve my problem. |
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Replying to: stuckonme (Jun 25, 2008 7:12 pm)
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Replying to: hawkeye15 (Jun 26, 2008 11:11 am)
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Replying to: lissaa (Sep 24, 2007 9:43 am) I just got my Acadia in March 2008 and I've been having problems with the radio. It pops, cackles and then the volume goes way down. The sunroof "grinds" when it closes and I lost all my phone minutes. Onstar said I used them, but I didn't. They then said maybe it is a hardware issue and gave me back all of my minutes and then some. The favorites for the radio also went from 6 "sets" to 3. I took it into the dealership and explained about the problems. When I picked it up, they explained that they downloaded/updated some newer software for both the radio and OnStar and that they moved the deflector for the sunroof..."all fixed" they said. Nope! Four days later, I smell electrical wires burning while I'm backing out of my drive way. Can't figure out what was "wrong" but the radio still pops, sunroof still grinds, and for a short time, it seemed like the rear assist thingy wasn't beeping. Took it back in the next business day, and of course they can't find anything wrong with it. The service guy even tells me that "theorically they shouldn't be doing anything since they can't find anything wrong with it, but we will replace your radio." How nice of them! Ha, I dont think the radio is the problem and I didn't care for the "theorically" like I'm making this up! My husband was just out with it and said that he braked, hit a bump, and the radio did its popping thing again! So ticked, anyone else have these issues? |
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