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GMC Acadia Problems and Repairs

495 messages,  Last post on Nov 24, 2009 at 5:06 PM

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#211 of 495 Re: 2007 Acadia leaking water inside... [vicdaddy514] by hskrchamp Apr 12, 2008 (8:46 am)
Replying to: vicdaddy514 (Mar 09, 2008 10:36 am) I was returning to the dealer to pick up my Acadia the other day after they "fixed" the leak, I had them replace the fusebox located behind the glove box where the leak was prominent. As I pulled into the service department, they (the dealer) was pulling in 1 acadia and 2 enclaves to fix leaks. These were off the lot. Not even purchased yet. GM knows whats going on here. They just don't want to fix a million leaks. This may have "major recall" or Class Action Lawsuit".
#212 of 495 Re: Acadia Leaking and Electrical Problems [tgodfrey08] by vicdaddy514 Apr 13, 2008 (7:22 am)
Replying to: tgodfrey08 (Apr 12, 2008 6:36 am) We experienced the same problem on 5 different occasions. Each time the dealer said it was fixed but it still kept leaking. Eventually we got them to order us a new car because ours was only 7 months old with 5,000 miles. Well within the guidlines of NY Lemon Law. I hope they fix yours right the first time and you don't have to go through what we did. By the way they said they never experienced the leaking problem before. I don't believe them.
#214 of 495 Re: Acadia Glare [flkat] by bellhollly Apr 13, 2008 (8:26 pm)
Replying to: flkat (Apr 03, 2007 6:44 pm) you are not alone. i just bought the 08 acadia. on the first sunny day, i experienced horrible glare from chrome trim. my husband did not have the problem as he is taller than me and the glare hit him lower (i'm 5'3"). check with our salesperson at the dealership (he's a relative) and he told us there is a GMC bulletin to fix this problem. there is both a temporary fix (some type of tape or adhesive cover) followed by replacement parts as soon as they can get them in.   i don't have any advice about the sunroof. i don't have one.
#215 of 495 Acadia Leaking and Electrical problems by hskrchamp Apr 14, 2008 (6:41 pm)
I just picked my Acadia up from the 3rd time for being in the shop for leaks and electrical issues (all related to the passenger front side, including all electrical functions of the door. Nothing worked). They replaced the fuse box assuring me that that would take care of the problem. IT DIDN'T!!! I took it back today and I got the Acadia to reproduce the problem in front of the service manager so they finally knew I wasn't crazy. They say they have it fixed. I will let you all know.
#216 of 495 Check Engine Light is major problem by kateycu Apr 16, 2008 (12:17 pm)
The day I bought my acadia, 01/02/08, the check engine light came on while driving it home. I called the dealer and was told the gas cap wasn't tight. Yeah, right. Turns out the third service call and almost 30 days without my car, they are replacing a cylinder in the engine. Now they tear this engine apart and put it back together and I have a feeling it will never run the same. I have been in contact with GM customer assistance, but they have a book they follow. So I am making payments on a car that is sitting at the service department and I am not very happy about this. I do love this car, but am seriously thinking about switching away from GM products after this experience. Replies to this message: anjoleca (Apr 16, 2008 3:08 pm) mghiotti (Apr 28, 2008 11:44 am)
#217 of 495 Re: Check Engine Light is major problem [kateycu] by anjoleca Apr 16, 2008 (3:08 pm)
Replying to: kateycu (Apr 16, 2008 12:17 pm) I had the same thing after 1 1/2 weeks. It was in the shop for a full month. They had to replace the head cam shafts. After I got it back, it was making a funny humming and whining noise. Took it back and they replaced the power steering pump....still did not fix....replaced power steering pump again....still did not fix...then was going to replace the rack and pinen steering this past Monday but received the wrong parts and then the process was halted by engineering and they felt like it was related back to the cam shaft problem. Today....they finally fixed my car. It was a cable that runs somewhere in the engine that had been damaged or moved or something when they did the orig. repair. I will get it back tomorrow. We had contacted the owners of the dealership and they have reimbursed our car payments that we have made, and they brought me a new Yukon off of their lot to drive until my car was figured out. If it did not get fixed this time, we were on our way to having them repurchase the car. It had already been approved. But....they seem to have fixed it. (we'll see) They have had my car way more than I have in the last two months. It has been in 6 times since we purchased it in Mid February. It has been a pain. Hopefully, when I get it back tomorrow....and it really will be fixed. I really love the car, but this is so exhausting and I don't think I will purchase a GM again either. However, our dealership has really taken care of us.
#218 of 495 Acadia issues by ralph26 Apr 17, 2008 (8:16 pm)
I have owned this car for 7 months and have spent over 30 days at the dealer's service department. That's more than the 12 years that I owned Lexus combined. I actually never took a Lexus other than for regular maintenance. I had the water leak, the rear door not working, traction control, stabilitrak, the brake pedal sticking (21 days at the shop waiting for a part), cruise control, and the RPM's are usually all over the place while driving. The GM customer service department has NOT been very helpful either. Like others, I like the car's interior and exterior, the roominess and comfort but I WILL NEVER BUY ANOTHER GM AGAIN!
#219 of 495 Re: Check Engine Light is major problem [kateycu] by mghiotti Apr 28, 2008 (11:44 am)
Replying to: kateycu (Apr 16, 2008 12:17 pm) My engine check light came on 1 week after I bought it in late February. From what I have found is this is a defective CAM Cap problem. This has been happening since summer 2007. My car was built in February 2008. Appears GM is letting these engines enter the market, then when the problem arises they fix it under warrenty. I don't know how thats legal. Its no wonder people are buying foreign cars and GM is losing its market share to toyota. I have bought GM for 40 years, and when I spoke to their regional rep, he didn't care. I can't believe this is the customer service you get when you buy a 30K plus car. This is my last GM car....
#220 of 495 FYI - A couple of common problems/resolutions by goodmaj1 Apr 28, 2008 (12:24 pm)
Due to GM's policy on loaner cars, I finally found time to get the car into the shop for problems that have existed for months. In case you don't know, unless your car is going to be there overnight, GM's policy is that they won't give you a loaner. So, unless your dealer has a better policy, if you're planning to buy your Acadia as a family vehicle, be prepared for your family to either be stuck at home or at the dealership when you take it in for various warranty fixes. That's right, even though it's not your fault, when the car needs to be fixed for various defects, you get to be inconvenienced! Which is exactly why I'll never get a GM car again.....best decision I've made in five years was to lease.   Anyway, I took it in for three specific problems. Two seem to be relatively common so for the benefit of others:   - A few times we used remote start on the car when it was cold outside, say around 30 degrees. We'd get into the car after five minutes or so only to find the AC blasting and the thermometer reading 80+ degrees. After driving away the thermometer rapidly decreased but it would have been nice to get into a toasty car. Turns out this is a fault in the ambient temperature sensor and is pretty commonplace. It happened again last week in much warmer temperatures so it's an equal weather offender.   - Recently, the screen on the nav/radio went completely black while driving. The sound still worked, but no screen. Dealer was going to order a new screen but it turned out this is a known problem with the programming of the device, GM called the dealer to reject the order. The screen itself isn't failing, rather the programming of the unit causes the screen to go black on occasion. GM supposedly is working on a programming fix. For us, after we restarted the car the screen came back.   - DON'T TRUST YOUR GAS GAUGE WHEN IT GETS LOW. I posted earlier on this, but in a nutshell, we ran out of gas when the needle was slightly above E and the computer said we had 35 miles left. I realize that the computer is an estimate but the gauge isn't. This turned out to be a problem with the float/sensor in the tank itself.   Only 30 more lease payments and then the GM experiment is over....

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