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GMC Acadia Problems and Repairs

2092 messages,  Last post on May 24, 2013 at 4:04 PM

You are in the GMC Acadia Forum.

What is this discussion about? GMC Acadia, SUV

    
 
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Messages Page 157 of 210

#1557 of 2092 2008 not a good year for GMC Acadia - water leak by bruno21

Feb 26, 2012 (10:47 am)

I am posting this message for Sara at GM Service maybe she can help where dealerships fail....plain and simple these water issues are not mileage related they are age related....my 2008 Acadia was purchase brand new in January 2009....after conerns about reliability I purchase the best best GM Major Guard protection covering my vehicle to 110,000 miles.....now I come to find out that the water leak issue that seems to be a common thing...is not covered by my 0 deductible Major Guard warranty that cost me $1,800. To make matters worse it has now cause an electrical short in my stereo and my parking assistant is not working either.
 
My advice to any acadia owner whos vehicle is under the 3 year 36,000 miles tell the dealership you have a problem with water coming in even though you don't.....in a few years you will and this will cause them to fix it.....it is a gasket or skylight weather stripping shrinkage issue.
 
thanks
Marc

#1558 of 2092 Re: Wanting to buy Acadia but..... [obyone] by rjblade

Feb 27, 2012 (6:17 am)

Replying to: obyone (Feb 23, 2012 1:54 pm)
Please note that the bulk of complaints are from owners of the 2007/2008/2009 variety of Acadias. Most of the the issues, except the leaking sun/moon roofs occur after the vehicle has greater than 30K miles. I have a 2011 SLT2 with all the options and 18K miles. The gas milage is horrible and the way the transmissions shifts is a little unusal, but todate, I have had no problems. I would recommend looking at the 2013 Acadia, As the interior has been upgraded and the software that controls the shifting of the transmission has been changed. The 2012 are know different than my 2011. At the first sign of any issues, I will dump this vechicle and take the loss. Sales or a safety issue is the only way to get GM"s attention. Other than that, GM may put fixes into the next model year to solve an issue. But don't expect GM to fix a design issue, until the following vehicle year.

#1559 of 2092 Re: Wanting to buy Acadia but..... [rjblade] by duiji

Feb 27, 2012 (6:39 am)

Replying to: rjblade (Feb 27, 2012 6:17 am)
Mine was a 2007 and I had multiple problems including rear sunroof leak, timing issue, water pump, struts and etc all before 35,000 miles. I had to get a lawyer and go after the dealership. I got out of it but not easily. Although I cannot say the newer ones will have the same issue I wouldn't expect it to change. The newer ones have not been out long enough to prove themselves and better. When I was having problems I was told 2009's were not having those problems and now they are, just give it time. The one thing that won't change is GMC's arrogance and inablity to accept any fault for producing such a problem vehicle. Don't buy this vehicle just based on the looks. I was always a GM guy but after the problems I ran into with this vehicle and the attitude of GM those days are over.

#1560 of 2092 Re: Wanting to buy Acadia but..... [duiji] by rjblade

Feb 27, 2012 (8:08 am)

Replying to: duiji (Feb 27, 2012 6:39 am)
Duiji , I agree. The 2011 have not been out long enough and or have not log enough miles to start seeing the Major Problems. As I said the gas milage is at least 4MPG lower than the sticker shows. I belive the way the transmission shifts may have an effect on the gas milage. GM has change the way the transmission shifts in the 2013. My vehicle does exhibit some of the annoying traits, such as the zipper noise when the steering wheel is turned at low speeds, but not all the time. As I said. At the first sign of any of thse major faults start showing there ugly heads, The vehicle is gone. I am truly considering dumping this vehicle before the waranty expires! I do not want to go through the head aches that have been discussed here for a vehicle the cost upwards of 50K. These design flaws are truly irresponsible

#1561 of 2092 Re: GMC 2007 Acadia having problems [hbacadia] by gmcustsvcsarah

Feb 27, 2012 (8:20 am)

Replying to: hbacadia (Feb 24, 2012 3:54 pm)
I'm sorry to hear that you have had so many issues with your Acadia. Did you ever open any Service Requests with us through Customer Assistance? If so, could we get the case numbers to look into this?
 
Sarah
GM Customer Service

#1562 of 2092 Re: Stability Tracking [bmataa] by gmcustsvcsarah

Feb 27, 2012 (8:49 am)

Replying to: bmataa (Feb 25, 2012 4:39 pm)
Have you already worked with Customer Service on this, bmataa? If you would like to open a service request with us, please send an email with your name/Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership. As my coworker Christina answers inbound emails from the forum, it would also be helpful if you wanted to include a link to this thread so she would be able to understand the context better.
 
Regards,
Sarah
GM Customer Service

#1563 of 2092 Re: 2008 not a good year for GMC Acadia - water leak [bruno21] by gmcustsvcsarah

Feb 27, 2012 (8:57 am)

Replying to: bruno21 (Feb 26, 2012 10:47 am)
Good morning Marc,
 
Thank you for posting, and we'd be happy to look into this further with you. However, I can't promise anything up front. Please get in touch via email with your name, Edmunds username, phone and address, the last 8 digits of your VIN, current mileage, and the name of your involved dealership. Also, if you could please include a link to this thread, it would help provide my coworker Christina with context as she answers the inbound emails from the forum.
 
Regards,
Sarah
GM Customer Service

#1564 of 2092 Yet again more trouble by lovehateacadia

Feb 27, 2012 (10:06 am)

We bought our 2008 Acadia new in Feb of 2008. We expected some recalls since it was new and have had some. What we did not expect was everything else besides the recalls. We had to have the motor to adjust the drivers seat replaced, we had the water leakage issue, the service air bag light would come on (think we had it in twice for that), the right lane change light in side mirror did not work (thank goodness all of that was covered by our warranty). This past September 2011 we had it in twice at the repair shop for the a/c not cooling on passanger side and making a funny noise.The first time was for a freon leak and the second time the freon was low again and they recalibrated all the doors in the a/c system both of these were less than a month apart. How could that happen in such a short time? And now with the unusual warm weather we have had to use the a/c a few times and it is making the noise again and we have another leak. Not sure if it is freon or antifreeze (it will smell fishy if that makes any since). So back in the shop it will be going. And to top it off the car only has 27,653 miles on it. I LOVE my acadia but NOT worth all the things that have went wrong with it.

#1565 of 2092 Re: Yet again more trouble [lovehateacadia] by gmcustsvcsarah

Feb 27, 2012 (1:27 pm)

Replying to: lovehateacadia (Feb 27, 2012 10:06 am)
lovehateacadia,
I'm sorry that you have had so many difficulties with your Acadia. Is your shop one of our dealerships? If so, we're available to assist in whatever way we can. Please let us know how everything goes with the repair, and send us an email if you would like assistance.
Sarah
GM Customer Service

#1566 of 2092 Re: Wanting to buy Acadia but..... [rjblade] by bobfish

Feb 27, 2012 (2:26 pm)

Replying to: rjblade (Feb 27, 2012 6:17 am)
We had a 2008 Acadia,zero problems and now a 2011.I think the transmission shifts just fine better than our 08 and the gas mileage is not any better or worse than any other cuv or suv of its size.

Messages Page 157 of 210

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