Last post on Jun 05, 2013 at 9:04 AM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1380 of 2098 Re: GMC 2007 Acadia having problems [rbahnsen]
Nov 23, 2011 (6:23 am)
If you have a SunRoof on your 2007 and you bought it used, get rid of it as soon as possible. If you bought it new, GM is well aware of all the problems the leaking sunroofs caused. Once the electronics got soaked once the problems never go away.
As far as the timing change, GM shortened the OIL change cycle downwards because of the timing change issue. ON the 2011 and 2012's they went to synthetic oil because the regular oil just did not protect the timing chain well enough.
#1381 of 2098 Re: GMC 2007 Acadia having problems [safety9285]
Nov 23, 2011 (8:19 am)
The REAL question is, how do you know GM is well aware of the sunroof leaking problem? What are they doing to resolve the problem? My car STILL leaks and it's been in the show half a dozen times for the leak. I REALLY think there is a class action law suit staring us in the face...if GM KNOWS about this problem and does nothing to fix it, all it takes is ONE person to get seriously hurt and this becomes gross negligence...
#1382 of 2098 Re: GMC 2007 Acadia having problems [heyyou1]
Nov 23, 2011 (10:09 am)
I can not agree with you more on this!!!
Like i mentiones in my earlier post I've had my power steering go out 4 times now while driving inthe rain of course and I am truly afraid that my vehicle is not safe especially with my family in it due to all these problems going on with it....
How do you start a clas action lawsuit?? My neighbor is an attorney I will ask her this weekend
#1383 of 2098 Re: GMC 2007 Acadia having problems [safety9285]
Nov 23, 2011 (10:13 am)
Yes I have a sunroof and it was factory installed.
Not so great news to hear that GM knows about it and won't do anything about it!!!
Well I am still waiting to find out what the shop says the problem is..
Wish me luck and even more luck with GM owning up to the problem and standing behind their vehicle!!!
#1384 of 2098 Re: GMC 2007 Acadia having problems [rbahnsen]
Nov 23, 2011 (11:17 am)
We'd be happy to see how we can assist. Please email us more information, including your username and contact information, any open SR#s you may have, the last 8 digits of your vehicle's VIN, and your involved dealership. If you've already done this in the past, please re-send it so we can make sure we access the right information.
GM Customer Service
#1385 of 2098 Re: Noise from front wheel after jumps [safety9285]
Nov 25, 2011 (8:06 am)
I am still facing the same problem with My GMC Acadia model 2008 AWD.
Please help to identify as most of the mechanic are unable to diagnose the problem and done everything with no resolution.
#1386 of 2098 Re: Creaky Driver's Seat [macmilly]
Nov 25, 2011 (8:06 am)
How did the visit go, macmilly?
GM Customer Service
#1387 of 2098 Re: Water pump, water leaks [lbert4]
Nov 25, 2011 (8:32 am)
I am interested to hear how things have gone since your last post; would you mind posting an update?
GM Customer Service
#1388 of 2098 Re: GMC 2007 Acadia having problems [rbahnsen]
Nov 25, 2011 (1:30 pm)
Yes, GM is well aware of the problem. Save your time and energy on the suit... many have tried. You don't think its a coincidence the roof rack system looks different on the 2009s and newer. They just don't want to do a full recall and probably don't have the answer for a poor design. Quick review... I bought a 2008 acadia used... didn't realize the water problem (after doing what I thought was a ton of research on the model - had foreign, but with three kids needed something bigger - so bought first american ever). It leaked after having a month and half... dealer was a good group... They said give them a chance to fix it. I said after the first rain if it comes back I want you to take it back - well it rained again and soak on two of my kids... I raised hell and had them break the sale - which I truly believe they never do since it was a couple of hours back and forth with the dealer and GM... dealership was awesome... bought a new one 2011 at a mild discount. yes... I was out more money, but didn't want the headache especially since I know other mechanical stuff is coming at some point - its american for crying out loud - no issues with water at all on new one... I tell you though... after every rain I run my hand along the headliner, just to check... I have to let it go at some point)...
Ok... Here is the deal... The dealer WILL NEVER be able to fix it. No matter how good their intentions are... poor design and your headliner will be ripped to pieces. Awhile back I found a post somehwere (i probably read hundreds of posts on this - yes hundreds) he is the deal... i guess GM had cut a few holes (two?) for some additional rack of functionality on the stationary moon roof. They decided to not go with the design for some reason and plugged the holes with that foam which leaks through... the pillar tubes have been an issue, but I think most of the water comes from the moon roof... and here is the clincher... you can't see the holes from the bottom, .i.e not by removing the headliner... ok the post said that they took it to a glass guy - the type that replace windshields... who removed the stationary moon roof from the top... once you do that you can see the holes pretty clearly then plug them with sealer, supposed no more problem. GM will not do this for you -- they can't... If you want to avoid the headaches: legal, GM customer service with no answers, but polite replies, service at the deallership with no real power... try this route...
#1389 of 2098 Re: Creaky Driver's Seat [gmcustsvcsarah]
Nov 27, 2011 (4:17 pm)
Hi Sarah ~
They fixed it for about a day. It's going back again on Tuesday. Now the passenger side seat is creaking, too. I know it's the seat frame and it only happens on left hand turns whem my body weight shifts to the right. Do you have any advice to offer me before I go to the dealer on Tuesday?
Diane (a.k.a. MacMilly)