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GMC Acadia Problems and Repairs

2069 messages,  Last post on May 18, 2013 at 10:29 AM

You are in the GMC Acadia Forum.

What is this discussion about? GMC Acadia, SUV

    
 
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Messages Page 112 of 207

#1109 of 2069 NEED HELP by bdtifton

May 09, 2011 (7:54 pm)

In the fall of 2008 my wife made the lifelong switch from Ford to a GM product. She purchased a brand new 2008 GMC Acadia. I am not quiet sure what qualifies as a but I would think this vehicle would come as close as any to being a .
 
19,741 MI - Outside rearview mirror replacement, turn signal in mirror quit working.
19,741 MI - Occupant Information Systems Wiring repair (Service Airbags Warning Message)
22,181 MI - Occupant Information Systems Wiring repair (Service Airbags Warning Message)
29,955 MI - Powertrain Control Module Replacement
30,839 MI - Steering gear replacement
30,839 MI - Valve, Intake Manifold Tuning-Replacement
30,839 MI - Engine Front Cover replacement
32,864 MI - Windsheild Washer Solvent Heater Asm Removal
32,853 MI - Engine Rear Mount Replacement
34,814 MI - Water Pump Replacement
34,814 MI - Power and grounds distribution wiring and/or connector repair or replacement (Service Airbags Warning Message)
35,987 MI - Liftgate Weatherstrip replacement
36,000 MI - Milage is approximate but I had both headlamp bulbs blow within weeks apart and I changed myself since bumper to bumper warrenty was over.
43,700 MI - Vehicle was back at shop with (Service Airbags Warning Message) This last time dealer told me some modules needed replacing in the $2000 price range. The three times I took the airbag problem in under warrenty no one ever mentioned changing some modules to correct the problem. Now that bumper to bumper is over they are wanting me to pay to have a critical safety defect corrected.
 
GM, is this your idea of a quality product?????? What is going to tear up next????
 
HELP!!!!!!!!

#1110 of 2069 Re: NEED HELP [bdtifton] by gmcustsvc

May 10, 2011 (9:11 am)

Replying to: bdtifton (May 09, 2011 7:54 pm)
bdtifton,
 
I would like to set up a case with GM Customer Assistance. In order to set up the case I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and involved dealership sent to me in an email. Also, could you please put a brief description of the problems you are experiencing?
 
Thank you,
Caron, GM Customer Service

#1111 of 2069 Re: Car engine shutting off while driving [obyone] by gmcustsvc

May 11, 2011 (2:04 pm)

Replying to: obyone (May 08, 2011 9:41 pm)
obyone,
I would recommend speaking with your local dealer of choice. They will be able to explain any warranty information.
Christina
GM Customer Service

#1112 of 2069 Re: 2007 Acadia Steering issues [texasnana4] by gmcustsvc

May 12, 2011 (6:16 am)

Replying to: texasnana4 (May 07, 2011 12:26 pm)
texasnana4,
 
Were you planning on taking your vehicle into your local GM dealership to be diagnosed? Please keep me posted.
 
Thank you,
Caron, GM Customer Service

#1113 of 2069 Re: 2008 GMC Acadia leaking sunroof - water - moldy smelling [2008slt2acadia] by gmcustsvc

May 12, 2011 (6:26 am)

Replying to: 2008slt2acadia (May 06, 2011 11:42 am)
2008slt2acadia,
 
Could you please email me your VIN? I would like to look further into your situation.
 
Thank you,
Caron, GM Customer Service

#1114 of 2069 Re: 2007 Acadia Steering issues [texasnana4] by mewwood

May 12, 2011 (6:45 am)

Replying to: texasnana4 (May 07, 2011 12:26 pm)
Because the Manufacture declined to repair their repair for the steering issue, I traded the car. I will never own a GM product again. They do not support their product or stand behind it. Moved over to Ford Edge.

#1115 of 2069 Re: Car engine shutting off while driving [gmcustsvc] by obyone

May 13, 2011 (12:38 am)

Replying to: gmcustsvc (May 11, 2011 2:04 pm)
I was replying to nmydst original post which indicated that she had bought the mop and glo from the dealership. Course GM doesn't sell the mop and glo rather than an add on by the dealer or another source of dealer profit.

#1116 of 2069 Re: Car engine shutting off while driving [obyone] by nmydst

May 13, 2011 (4:49 am)

Replying to: obyone (May 08, 2011 9:41 pm)
obygone,
Yes the protectant comes with a warranty (Commadore Sales Products), it doesn't state anything about hand prints, but since it was placed there by the dealership themselves and the grease around my sunroof is from when they took down the headliner and put it back up, I would hope it would cover it. Those marks were not from us. Who knows what more of a mess they will make when they put the windshield in next week. If they try to clean it and it doesn't come out or leaves water stain marks I will push for a new headliner. I have a great dealer ship so far, we'll see. I ALWAYS put on my slips for service for them to be careful with the headliner. Why some guy with hands full of grease would be touching it is way beyond me? I'll let you know what happens.

#1117 of 2069 Re: Car engine shutting off while driving [nmydst] by obyone

May 13, 2011 (11:07 am)

Replying to: nmydst (May 13, 2011 4:49 am)
nmydst
That reminds me of an incident when I had owned a Lincoln that was in for warranty service and returned with a grease smudge on the steering wheel. I asked for a manager and the assistant service manager came out and looked at the grease smudge. He then licked his thumb and tried to wipe the grease smudge. I just couldn't believe my eyes. Talk about gross.
 
Hope you have better luck with yours.

#1118 of 2069 Re: Car engine shutting off while driving [nmydst] by bdtifton

May 13, 2011 (7:13 pm)

Replying to: nmydst (May 08, 2011 7:06 pm)
How did you manage to swing the buyback?

Messages Page 112 of 207

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