Last post on Dec 02, 2013 at 7:01 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1102 of 2162 Re: 2008 GMC Acadia leaking sunroof - water - moldy smelling [2008slt2acadia]
May 06, 2011 (8:13 pm)
there is a recall and GM should fix it. We had the same thing happen with our 44,000 2008 lemon. Dealership couldnt fix it...water was pouring from overhead dvd. trouble at 2500 miles..finally took to a different GM dealership and they got GM corporate involved and took the whole thing apart to find there wasn't one seal completed from the factory. All the bolts and everythig that hold the sun/moonroof in place..nothing was sealed. Nothing was sealed anywhere. So when the rain poured, it did puddle in the headliner. By the time we found out, we had the vehicle 2.5 years, 23,700 miles. Our state has a poor lemon law. GM offered us $6000 off a new Acadia if we wanted a new one to replace the bad one. Big Whoop! That is all they would do. We left the Acadia at the dealership to be fixed and were able to trade it off on an import. There will be no gm's for us ever again. I tried to work with them on multiple occassions. They wouldn't take any responsibility. I certainly wasn't going to purchase another one! I saw a beautiful 2011 Acadia Denali the other day and all I could think of was..pretty house, no furniture! I read where the Acadias are still having lots of problems. Too bad..this could have been such a winner for the company if it was built correctly and the company taking care of the problems in a timely and responsible manner. That Acadia cost us over $30,000 to drive for 2.5 years. With the loss on a trade and the $7500 in payments each year..we could have had a high class vehicle...I would still like some compensation from the company for that kind of loss. It isn't right that a company like GM screwed so many people on this vehicle. And unfortunately the cycle continues with the sale of the used ones. We need a class action law suit, folks...
#1103 of 2162 Re: 2008 GMC Acadia leaking sunroof - water - moldy smelling [2008slt2acadia]
May 06, 2011 (8:18 pm)
And all that stink you smell is likely going to involve mold. Hope you and your family doesn't get ill as others have. It is indeed a crime that these vehicles aren't taken off the road and everyone given back their money! And to think this company also got my money with bailout funds! What a country!
#1104 of 2162 Re: 2007 Acadia Steering issues [insogna8]
May 07, 2011 (11:26 am)
I have a 2008 (which I bought new) Acadia SLT, love the car. I've owned acura, BMW and Cadillac, this car has been one of my favorites. Recently, my son drove it and said he had problems with the steering, he is a big guy and had trouble steering while turning the steering locked up. I am in the process of buying a new 2011, and steering problem is a real concern.
#1105 of 2162 Re: Anyone had luck with Lemon Law? 2010 Acadia [gmcustsvc]
May 07, 2011 (11:50 am)
The dealer once again said they think they fixed the problem with my car. I have 16K in miles. The car has broken down every 4,000 miles consistently. So, when I picked it up I pretty much said, see you in 4000 miles. I have been in touch with central GM customer service already. They helped act as a contact between the dealer and me during the time my car was in the shop but were pretty useless since the dealer is pretty good about contacting me with the repairs.
Vincent was my contact at central GM and then they put me in touch with the regional guy who managed the complaints (his name also was Vincent in Texas). What sort of help could you be Christina?
Anyway, I am talking to a lawyer as well.
#1106 of 2162 Re: 2007 Acadia Steering issues [texasnana4]
May 08, 2011 (6:00 am)
#1104. you must be nuts to buy another Acadia. I had a 2008 for 3 years. The rack and pinion went out twice and was about to go for the 3rd time when (my car had 102,000 miles on it) GMC declined to fix it for the 3rd time, claiming out of warranty. They had just made the 2nd repair 13 months ago. The AC leaks and shorts out the fan in my car. The brake power booster had been repaired twice and was about to go again.
i had been a loyal customer for 14 years. Never again will I buy a GMC oir Chevy. i will spend my time telling some of my 10,000+ clients to buy FORD products, like my new Edge. Great car. Great ride and dependable.
#1107 of 2162 Re: Car engine shutting off while driving [nettesue]
May 08, 2011 (6:06 pm)
I have gone through this entire issue with my 2009 Acadia. Read post #938 or any other posts by me to get the back story on the cars issues. There is a way to get out of that car and into a safer one without the lemon law, that's if you're willing to do a buy back for another Acadia. We did and now have a 2011. The only problems we've had with it (knock on wood) is that my son has broken two clips that keep the seat belts from digging into your neck. This happened due to them being stuck behind the third row while down and then when the seats went back up those got stuck behind and he yanked on them. Also, due to my son, the compartment on the dash he broke the spring that allows it to pop open because he would slam on it real hard to make it pop open. During Christmas I went through a touchless car wash to get the salt off my car real quick and the car wash malfunctioned and tried to rip my drivers mirror off. We had it replaced, but since then there has been this funny rattling/clicking noise coming from the beam near the windshield on the drivers side. We figured something was loose when they installed the mirror. I had the dealership take a look at it when I had my oil changed and they discovered that in the top corner near that beam my windshield wasn't sitting right and not completely sealed so when I drive I'm hearing it shift in the framing. Thank goodness I haven't had any leakage. They have ordered a new GM windshield. Otherwise so far so good. If only I could get the service guys to stop touching the headliner with their dirty hands (they're worse then my kids!) Even with the stain protectent stuff I can't get those marks off of there. It's either a hand print or a water looking stain from where I tried to get a hand print off. Arrggg. Anyhow good luck and be safe!
#1108 of 2162 Re: Car engine shutting off while driving [nmydst]
May 08, 2011 (8:41 pm)
Even with the stain protectent stuff I can't get those marks off of there.
Does that stain protectant stuff come with a warranty against stains? Like if the stain cannot be removed by them that the headliner would be replaced under said warranty? Just curious.
May 09, 2011 (6:54 pm)
In the fall of 2008 my wife made the lifelong switch from Ford to a GM product. She purchased a brand new 2008 GMC Acadia. I am not quiet sure what qualifies as a but I would think this vehicle would come as close as any to being a .
19,741 MI - Outside rearview mirror replacement, turn signal in mirror quit working.
19,741 MI - Occupant Information Systems Wiring repair (Service Airbags Warning Message)
22,181 MI - Occupant Information Systems Wiring repair (Service Airbags Warning Message)
29,955 MI - Powertrain Control Module Replacement
30,839 MI - Steering gear replacement
30,839 MI - Valve, Intake Manifold Tuning-Replacement
30,839 MI - Engine Front Cover replacement
32,864 MI - Windsheild Washer Solvent Heater Asm Removal
32,853 MI - Engine Rear Mount Replacement
34,814 MI - Water Pump Replacement
34,814 MI - Power and grounds distribution wiring and/or connector repair or replacement (Service Airbags Warning Message)
35,987 MI - Liftgate Weatherstrip replacement
36,000 MI - Milage is approximate but I had both headlamp bulbs blow within weeks apart and I changed myself since bumper to bumper warrenty was over.
43,700 MI - Vehicle was back at shop with (Service Airbags Warning Message) This last time dealer told me some modules needed replacing in the $2000 price range. The three times I took the airbag problem in under warrenty no one ever mentioned changing some modules to correct the problem. Now that bumper to bumper is over they are wanting me to pay to have a critical safety defect corrected.
GM, is this your idea of a quality product?????? What is going to tear up next????
#1110 of 2162 Re: NEED HELP [bdtifton]
May 10, 2011 (8:11 am)
I would like to set up a case with GM Customer Assistance. In order to set up the case I will need your complete contact information (including full name, mailing address and phone number), VIN, current mileage and involved dealership sent to me in an email. Also, could you please put a brief description of the problems you are experiencing?
Caron, GM Customer Service
#1111 of 2162 Re: Car engine shutting off while driving [obyone]
May 11, 2011 (1:04 pm)
I would recommend speaking with your local dealer of choice. They will be able to explain any warranty information.
GM Customer Service