Last post on May 20, 2013 at 2:09 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
Go to NHTSA to file a safety complaint.
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#1083 of 2077 2011 Acadia Power Steering
Apr 25, 2011 (3:55 am)
I wish I'd found this Forum before I made my purchase. After being a Ford owner for 17 years (with no complaints) I bought a GMC 2011 Acadia on 04/12/11 and less than two weeks later the power steering quit. Wasn't even quite sure what happened and it was Easter Sunday so I couldn't call the dealership. Tried calling OnStar and they said the diagnostics report showed nothing. Needless to say I am very displeased and leery about this vehicle - right out of the gate something fairly significant occurs? I was making a left hand turn when it quit and was extremely fortunate there was no oncoming traffic. It is being brought back to the dealership today.
#1084 of 2077 Re: GMC 2007 Acadia having problems [gmcustsvc]
Apr 25, 2011 (9:10 am)
Thank you for the reply... Well here is another one to add to my case..
As I was driving in the rain Saturday morning with my children and grand daughter in my Acadia, besides the usual sound of squeaking belts which I had the dealer look at a long time ago and told me there was nothing wrong with the belts.
I went to follow the curve and my steering locked up for about 3-5 seconds almost causing me to go off the road into the ditch... NOT A HAPPY PERSON was I... I was actually scared to even drive it after that but was on the highway and didn't want to stop on the side of the road with the kids.
Things keep getting worse and worse with this vehicle, everytime I start it now, it sounds like it doesnt want too.
Please tell me GMC is this all related to the timing chains?? If so and I do fix this vehicle speinding $2800.00 are you going to promise me it will run like it did when I first got my Acadia??? Just wondering since the district rep told me the old codes stored in my car where electrical problems, but now they are not.
Thanks for your time
#1085 of 2077 Re: GMC 2007 Acadia having problems [rbahnsen]
Apr 25, 2011 (1:36 pm)
I had the same exact steering problems with my 07 Acadia: infrequent whining noises, stiff wheel etc. I took it in about 4 times and got no answer (couldn't re-create it, added power steering fluid etc). Then came the day it locked up, with loud squeaking belt noises. I went ballastic with the dealership, after 2 hours of driving 2 miles an hour on the backroads of Atlanta, got it to the dealership. They said they thought GM had found the problem: because of all the rain, water was getting up the wheel wells onto the steering column. They installed wheel well covers. Two weeks later it happened again; same situation, pulling into rush hour traffic.
It stayed at the dealership for two weeks, us and them in a Mexican standoff. The time period had lapsed for the lemon law and this was a lease. They said it would probably take a year to settle and by then the lease would be up, and I would still have no car that was drivable, and as GM had not identified this as a recall, it would not be easy to win. This was also when GM bankrupted.
So, we bit the bullet, broke the lease and bought a Terrain. I love it. Had it two years and have had no problems at all. Pretty good for first year model. Have been reading these posts since giving back my Acadia. Doesn't look like much has changes
#1086 of 2077 Re: GMC 2007 Acadia having problems [stillgmloyal]
Apr 25, 2011 (2:38 pm)
So, we bit the bullet, broke the lease and bought a Terrain.
So did GM assist you financially with breaking the lease? Most of their leases were through GMAC. The cost of breaking a lease is usually the cost to pay the lease over it's normal term.
#1087 of 2077 Re: Steering issues [voxampguy]
Apr 25, 2011 (8:36 pm)
Vox. I have a 2008 with 33K miles. In January I had the power steering pump and the rack and pinion replaced. There is a Service bulletin on the pump. Mine was low on fluid as well. It had been whining and when I took it in for an oil change I asked them to check it. They found a leak at the pump and both boots on the rack and pinion had split open. I'd ask them about the TSB out on the pump.
#1088 of 2077 Re: GMC 2007 Acadia having problems [rbahnsen]
Apr 26, 2011 (2:12 pm)
I apologize for the issues you are having. I did look over the case and seen that you did mention this to the agent. Everything has been documented. I will keep an eye on the status of the case as well.
Caron, GM Customer Service
#1089 of 2077 Anyone had luck with Lemon Law? 2010 Acadia
Apr 26, 2011 (2:26 pm)
I have had repeated problems with my Acadia 2010. Every 4000 miles it breaks down.
Right around 4000 miles the car engine started misfiring. Had power issues so had to have it towed. Transmission coil replaced.
8000 miles. Car jerks and dies in the road after making really loud engine noises. Had it towed. Two catalytic converters replaced. One disintegrated in the car. Supposedly these things last 100,000 miles???
12000 miles transmission slipping. Car revs really high but no power. They told me the slipping was due to computer. Reprogrammed comptuer.
16000 miles car completely loses power. Had to floor it to keep moving at speed on the highway. After turned car off and back on it worked OK for me to get to the dealer but the engine light was on. Also air bag light had been on intermittently and now is on all the time. Dealer is looking at it now but I have a feeling whatever fix they have it won't work.
Tell the guys at the dealer that I have a lemon. They say if you want to buy a new car today we can trade it in. Yeah thanks. I have to lose money to get rid of your hunk of junk. They said I probably wouldn't have a case for a lemon law. Isn't your car losing power four different times qualify as a safety hazard?
Anyone have the lemon law work for them?
#1090 of 2077 Re: Anyone had luck with Lemon Law? 2010 Acadia [lala77]
by steve_ HOST
Apr 26, 2011 (2:30 pm)
It's easy enough to have a lemon lawyer (or more likely, their intake paralegal) review your situation and give you an opinion. Probably free too.
Lemon laws can be pretty strict about how you can qualify, but you may have a failure of warranty claim if you don't meet the lemon law requirements.
#1091 of 2077 Re: 2011 Acadia Power Steering [9redsoxfan9]
Apr 26, 2011 (2:37 pm)
Please keep us posted on any information from the dealership.
Caron, GM Customer Service
#1092 of 2077 Re: Anyone had luck with Lemon Law? 2010 Acadia [lala77]
Apr 27, 2011 (8:24 am)
I apologize that you are experiencing concerns with your vehicle. Can you please email me with your VIN and current mileage? I look forward to your response.
GM Customer Service