Last post on Dec 02, 2013 at 7:01 PM
You are in the GMC Acadia
What is this discussion about?
GMC Acadia, SUV
Go to NHTSA to file a safety complaint.
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Mar 29, 2011 (4:36 am)
I have a 2007 FWD Acadia. I had the Transmission oil changed at ~50K miles. My transmission just failed at 93,000 miles and had it towed to the dealer. It flat out fell apart and was in pieces when the dealer took it apart.
Although GMC replaced this under warranty, this is the first transmission I have had in a car I have used for businees since 1974 that has failed. I think the next think to go is the steering wheel pump as it is whining very loudly. I know that the power steering has been an issue from the very beginning an it is a shame that GMC has not offered a Warranty fix. The dealer says that there is nothing he can do about the whining and I have to just wait until it fails and have is replaced at my cost.
I am looking at new vehicles and looking at a 2011 or waiting until 2012 Acadia's come out scares me. I like everthing about the vehicle but I just get the sense that GMC does not want to spead R&D money to make it a better vehicle.
#1049 of 2162 Re: Transmission [safety9285]
Mar 29, 2011 (5:55 pm)
All dealer repairs under warranty enter a central database for tracking. If there is a significant number of related issues a fix will be worked on and a TSB issued. Whether your issues reach national proportions or not determines whether GM will work on a fix.
The dealer has the option of replacing your pump whether it be goodwill in trying to keep your future business. As to whether GM will warrant the part that is another question. Do you use the dealer service department for maintenance such as changing oil, rotating tires, etc.? If not, I wouldn't expect much help from them.
#1050 of 2162 Re: Transmission [obyone]
Mar 29, 2011 (10:43 pm)
Manufacturers also keep track of specific dealer's warranty claims. Too many claims and the dealer could be reprimanded. Years ago I had a brand new Dodge Caravan. When I declerated coming off the highway, the transmission made a loud whining noise. I complained to the dealer and I got nowhere with my usual service advisor. One day, I bring the van in for an oil change and I'm dealing with a new service advisor and mention the transmission. He says let's take it for a ride. We drive it on the highway, hear the noise and he says the transfer gears need to be replaced. I got the vehicle fixed under warranty because of him. Next time I'm in for service, I'm looking for him to thank him and I find out that he had been fired. Turns out he was putting through too many claims. On the one hand, I felt bad about it because he may have lost his job because of my claim. On the other hand, I just couldn't take hearing that whining noise anymore.
#1051 of 2162 Re: Car engine shutting off while driving [nettesue]
Mar 30, 2011 (6:47 pm)
This has happened to me numerous of times. I own a 2007 Acadia which was my dream care and now my dream is deferred. I too took it in to be serviced and it was placed on a computer to determine the cause and to no avail everything checked out fine. Another issue that I have is when it rains the steering becomes rough and I have to muscle it to keep it on the road. I am becoming fearful to drive it int he rain that I try to avoid it unless I truly have too.
This bothers me so bad that I am looking to unload it and get something else as this can be dangerous while on the road.
The Acadia was my dream care and I am a single mom with only one child and still decided to go big with the eight passenger seat and higg gas cost because I simply adored this vehicle. The honeymoon is now over.
If you have found the cause or a resolution please post it for me...
Unhappy GMC Acadia owner.....
#1052 of 2162 Re: Car engine shutting off while driving [simplylovely74]
Mar 30, 2011 (8:35 pm)
My 2008 Acadia did the same thing that yours does, shutting off
while driving... Please read my posts in this forum, #114 and #715
for more info.
My mechanic found that it was a "loose positive cable
into the fuse block". Once they fixed that, I have had no problems with
my Acadia (knock wood)... Now it rides like a dream..
Please ask your mechanic to look into that, it may solve your problem
#1053 of 2162 Re: Car engine shutting off while driving [simplylovely74]
Mar 31, 2011 (9:18 am)
Rain: When you are turning a certain way, water may splash up on the belts and they slip. You will momentarily loose power steering. Welcome to the club.
#1054 of 2162 Re: Car engine shutting off while driving [safety9285]
Mar 31, 2011 (9:24 am)
There was a recall on this back in 2007. On some of the first models they did not have the splash sheilds installed. My wife and I had this fixed under the recall and have not had this problem since. YOu may want to look into that.
#1055 of 2162 Re: Transmission [safety9285]
Apr 05, 2011 (2:01 pm)
Have you spoke with customer assistance? What is your VIN?
GM Customer Service
#1056 of 2162 Re: Transmission [gmcustsvc]
Apr 05, 2011 (2:35 pm)
I have not talked with a GM person. I have worked only with my dealer, Summers Motors in Marietta, Ohio.
You can respond directly to dale.selanitt.com if you want to pursue this outside of the forum.
Thanks for showing an interest.
#1057 of 2162 Re: Transmission [obyone]
Apr 05, 2011 (2:39 pm)
No one has touched this car except the dealer and only on mechanic at the dealer.