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GMC Acadia Problems and Repairs

2070 messages,  Last post on May 19, 2013 at 7:52 PM

You are in the GMC Acadia Forum.

What is this discussion about? GMC Acadia, SUV

    
 
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Messages Page 207 of 207

#2061 of 2070 Re: 2012 GMC ACADIA WITH 20,800 miles and has engine issues [3rdact] by gmcustsvc

May 14, 2013 (6:51 pm)

Replying to: 3rdact (May 14, 2013 3:16 pm)
Hi 3rdact,
 
Please keep us updated on the status of your Acadia. If you need any further assistance with this issue do not hesitate to contact us.
 
Sincerely,
 
Amber N.
GM Customer Care

#2062 of 2070 Re: Very disappointed in 2008 Acadia [bobfish] by txacadiaowner

May 15, 2013 (4:06 pm)

Replying to: bobfish (May 14, 2013 5:35 pm)
You need to go to Vegas becuse you are one lucky guy.

#2063 of 2070 valet tells me I have steering issue by sparisi

May 15, 2013 (4:23 pm)

Its nice to be told by a concern valet person today that my steering has a problem. I laughed because I had a person who drives all kinds of cars, tell me that the steering wheel doesn't turn and locks up. He asked me if I new I had an issue, and I told him that GM knows all about it and the steering problems. (Right Amber?). I still have notheard from GM about my issues like they said they would do a few weeks ago.

#2064 of 2070 Re: valet tells me I have steering issue [sparisi] by gmcustsvc

May 16, 2013 (1:38 pm)

Replying to: sparisi (May 15, 2013 4:23 pm)
Hi sparisi,
 
I apologize that you hadn't been contacted concerning your steering concerns. I can immediately look into this for you. What is the last 8 digits of your VIN? I look forward to hearing from you.
 
Amber N.
GM Customer Care

#2065 of 2070 Re: Very disappointed in 2008 Acadia [bobfish] by gmcustsvc

May 17, 2013 (10:29 am)

Replying to: bobfish (May 14, 2013 5:35 pm)
Hi bobfish,
 
Thank you for the compliment! We are very happy to hear that you love your Acadia:-)
 
Crystal L
GM Customer Care

#2066 of 2070 Re: Power Steering and Rack have done me in... [letdown2] by 61flako

May 17, 2013 (2:57 pm)

Replying to: letdown2 (Mar 27, 2013 6:47 am)
I had the same situation last week the same warning lights loos power ,had acadie at GM for repair and I spend once $540 and second time $320 and I had to fix by my self .The problem is in throttle body only!. I bought new part for $266 and takes 5 min. to replace . At the GM they were using sensor cleaner ,Its was working for few days .They never admit they do not know whats the problem and talked to me like money making costumer.

#2067 of 2070 Re: Power Steering and Rack have done me in... [61flako] by gmcustsvc

May 18, 2013 (8:11 am)

Replying to: 61flako (May 17, 2013 2:57 pm)
Hi 61flako,
 
I can certainly understand your concern with unexpected repairs. I would like to research this for you. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmediagm.com "Attn Crystal" in the subject header please.
 
Best Regards,
Crystal L
GM Customer Care

#2068 of 2070 Re: valet tells me I have steering issue [gmcustsvc] by scottpar28

May 18, 2013 (8:25 am)

Replying to: gmcustsvc (May 16, 2013 1:38 pm)
last 8 is AJ110765. there should be a file on your system about my complaints.

#2069 of 2070 Re: 2012 GMC ACADIA WITH 20,800 miles and has engine issues [3rdact] by octoberblue

May 18, 2013 (10:29 am)

Replying to: 3rdact (May 14, 2013 3:16 pm)
Do not keep it, if you can get them to take the car back and get another model do so. We have a 2008 Acadia and have had numerous problems with it, from transmission replacement, to replacing the radiator hoses, to the window relays not working, electrical problem with the seats, recall of the headlights and the annoying chrome on the console that if the sun hits it right blinds you. Be for warned the acadia nice concept but a dangerous SUV in my opinion. If you think I am a angry, disgruntled customer please read all of the Acadia postings...

#2070 of 2070 I'm not buying an acadia by ariknyc

May 19, 2013 (7:52 pm)

After reading the issues in this forum I have decided not buy a 2013 Acadia. I don't know who the person at gm is that decided they would follow up each post with a ridiculous response like "We're sorry to hear that you are having these with your Acadia. If we can check into anything further for you, please don't hesitate to contact us via email at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
 
This shows a total disregard for the customer. If the customers were taken care of they would have logged onto the forum and posted updates to rave about how the problems were resolved. Since that is not evident, this diminishes the value of a gmc product and warranty. I will skip on this car as well as the Buick and Chevy versions.
 
My name is Arik, I'm a US citizen living in Bergen County Nj and I will choose another option. I want to thank all those owners that took the time to post on this forum. You saved me thousands of dollars and hours of problems. My heart goes out to all of you. God bless you all and God bless America.

Messages Page 207 of 207

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