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Hatchbacks MINI Cooper Mini Cooper: BEWARE!!!! There aren't parts ..
37 messages, Last post on Dec 12, 2008 at 7:29 PM
You are in the MINI Cooper Forum. Your Host is pf_flyer
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Replying to: richchinappi (Apr 26, 2007 4:44 pm)
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Replying to: carla6 (Jun 28, 2007 8:40 am) Everyday I see more and more Mini's on the road/around town. As long as the money is coming in, BMW will NEVER hear complaints or address them. All things I wish I had known before I had purchased. I'd never make this mistake again. Buyer beware! |
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I bought my 2002 Minicooper at 17,000 miles in 2004. I knew the Mini had a history of electrical bugs so wasn't too concerned with the 10 trips to the dealer for electrical issues prior to my ownership. However, after 30 trips to the dealer in 3 years, having to fork over the cash for a entirely new transmission and clutch AFTER the dealership warranty wore out, and having the dealership request that they didn't want the car towed there because I am never happy with their service. I am not happy with their service. The dealership continally attempts to imply that I am somehow at fault for these engineering, technical and mechanical faults in my Mini. When, after two years of continual service of my car, I asked Mini to replace it, I received a hysterical phone call from Mini in which the "customer service representative" reacted off the wall when I dared to suggest that the car may be a lemon. I also had the same experience as the previous blogger with the BMW sales director stating that if the car was a BMW instead of a Minicooper they would trade the car. How is this supposed to help me? I am still making payments for two years on a car that I have shelled out over $3,000 in cash to fix in the past two months. I have had to pay out of pocket because the Minicooper dealer is charging more than the suggested retail price to my mechanic for parts. He has also been shipped incorrect parts four times in a row while I have been forced to pay out of pocket for a rental car. Is there no recourse for this kind of incompetence? Everyone is washing their hands of this car - Minicooper and the dealership in Minnesota. Is there no recourse when everything falls apart on a car. Everything has been replaced at least once except the engine block - some thing s have had to be replace up to three times. Thanks, Michelle
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Replying to: derbygal (Jul 05, 2007 12:44 pm) Recently when in Europe I was amazed at the number of incredibly old Minis motoring all around town. Sadly, I knew my Mini will NEVER EVER be around that long. Sadder still, after the experiences I've had - I DON'T WANT IT TO BE. I'm seriously considering importing a much older model. |
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I own a 2007 Cooper S that I got in April. I am currently shelling out big bucks every month for it to sit in the service shop....for the THIRD time since I got it. BIG DISSAPPOINTMENT is an understatement. After doing my research and talking with the mechanic at the shop, they are seeing a LOT of 2007s come back in with electrical problems. The kicker is they have no clue how to fix the problem(s) and he outright admitted that to me. I feel helpless in this situation and have no clue when I will get my car back. To date, it's been in the shop for a cumulative month. Has anyone successfully gotten some service out of Mini USA??????? All I have seen so far as unfortunate people in the same boat as myself and I am highly concerned about what I just bought with my money...
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Replying to: carla6 (Jul 11, 2007 12:18 pm) My AC still continues to be an issue, I have to have the absolute precisely right combination of bass/treble for my speakers to NOT rattle/hiss and my seat warmers have minds of their own. In the winter I'll appreciate this, in July in Florida, I do not. I'm developing a marketing campaign to help formally communicate consumer problems on these cars to the car buying public. If you'd like to contact me away from the forum to participate, please contact me at DONTBUYAMINI  aol.com.
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Replying to: lilblue32 (Jul 12, 2007 4:56 am)
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Replying to: carla6 (Jul 12, 2007 5:13 am) I'm waiting delivery of "Don't Buy A Mini" shirts. If you'd like one, let me know.
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Replying to: lilblue32 (Jul 13, 2007 4:35 am) IMHO 
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Replying to: minicoopers (Jul 22, 2007 3:23 pm)
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