Last post on Jul 08, 2012 at 11:22 AM
You are in the Ford Edge
What is this discussion about?
Ford Edge, SUV
#13 of 16 Re: vista roof shattered [aja909]
May 09, 2012 (8:27 am)
I had the same problem after 4 month of having the same car, the sun roof shattered with no sign of rod hazard as ford clamed, they didnt fix it and this will cost me 2000$ +
#14 of 16 Shattered Vista Roof - 2010 Edge
Jul 07, 2012 (4:04 pm)
After a year and a half of owning a 2010 Edge, my daughter and I were driving down the highway, traveling at approximately 63 miles per hour. We both heard a loud noise as if a balloon had popped on the ceiling, only to find that the front portion of our sunroof had shattered --- away from all 4 corners of the roof.
We had not met any vehicles coming from the other direction and no one had passed us.
Anderson-Ford Lincoln Mercury in Grand Island, NE, did NOTHING to help us with this -- "Corporate Ford" said there was nothing they could do as it was considered a "window" issue.
We have since traded it off and bought a brand new Dodge. I will never buy another Ford as long as I live with the poor customer service we received.
#15 of 16 Re: Shattered Vista Roof - 2010 Edge [mcgriff47]
Jul 07, 2012 (5:22 pm)
Like I told you on the other forum - a glass failure after a year and a half is almost certainly caused by some impact at some point. That's why you have insurance. You'd get the same answer from any other mfr.
#16 of 16 Shattered Vista Roof - 2010 Edge
Jul 08, 2012 (11:22 am)
With tempered glass it takes little more than a small nick on any edge to result in hundreds of small pieces of glass. Did the "failures" produce this result?
If so, the likely cause is a nick that occurred on an edge when glass panel was open. Something as innocent as a very small pebble in the track could cause such a nick.