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Chevrolet Corvette Transmission Problems

90 messages,  Last post on Oct 26, 2009 at 8:05 PM

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What is this discussion about? Chevrolet Corvette, Coupe, Convertible


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#46 of 90
Re: Thanks, who can I contact? [tmerriss] by gbjerke
Dec 05, 2007 (4:09 pm)
Reply

Replying to: tmerriss (Dec 05, 2007 7:24 am)

I don't think you have to litigate under the Lemon Law, nor do you need an attorney, at least initially.
I think Lemon Laws vary from state to state but not sure of this. I want to think that before you can invoke the LL the dealer must have made 3 attempts at correction and the car must be out of service for "X" days. Don't know that number.
You may want to GOOGLE Lemon Law and see what comes up.
I thought the owners manual had a section for this but I don't see it in my manual.
The manual does however have a "Customer Assistance Office" (see page 34 of your manual). The number is 800-222-1020.
Keep us posted please.
#47 of 90
Re: Thanks, who can I contact? [gbjerke] by pat HOST
Dec 05, 2007 (4:11 pm)
Reply

Replying to: gbjerke (Dec 05, 2007 4:09 pm)

Lemon laws do indeed vary by state. One place to ask for help is the discussion at this link: Lemon Law Questions. Yes tmerriss, please keep us posted and good luck!
#48 of 90
Re: New '08 Automatic with grinding noise. Tranny? [tmerriss] by jordan0023
Dec 28, 2007 (8:07 pm)
Reply

Replying to: tmerriss (Nov 10, 2007 5:28 am)

Where do I start? I took my 2005 C-6 six speed in for an upgrade to the OnStar system. Almost a month later, as the car sits on the rack at the dealer, I have no 5th gear in the transmission.
 
I was having a problem with the airbag light and had OnStar run a check on the car while on my way to the dealer. They came back with no problrem with the airbag system but the transmission showed a problem.
 
While at the dealer for the OnStar upgrade, the airbag light problem and the rear seals they had incorrectly installed (leaking) two weeks earlier they confirmed there was a problem with first gear.
 
Yes, I did say first gear, this is where all my trouble begins. Apparently, according to the mechanic, when changing first gear in the Tremec T-56 transmission you need to pull fifth gear. Again according to the mechanic every time you pull fifth gear the teeth break.
 
So a routine Saturday wait for my car to be fixed turned into a "your part will be in on Monday and you will have the car back on Tuesday".
That was three weeks ago tomorrow. From what I am told by the service manager they can't find a fifth gear anywhere in the F****ing
United States.
 
Let me back up to a week and a half into this ordeal. I called a friend who is the top Corvette mechanic (they do exist) at one of the Chevrolet dealerships in New York. I ran my problem by him and he had the following advice for me. First he said of the 80+ transmissions he had done the only fifth gear he broke was on the first one. After that he bought the right puller. Second he gave me the number of the place he purchases his transmission gears from.
 
Within ten minutes I had found the gear they needed and relayed the information to my service manager. He said he would run it by his boss. A half hour later I get a call from the service manager saying they found one in Nashville Tenn. (I am in Ft. Lauderdale Fl.) and would be overnighting it.
 
For those of you not familiar with the geographical oddities of Tenn. and Fl. I could drive the route round trip in 26 hours. Meanwhile let me fast forward to a week and a half later still no fifth gear. As of yesterday I was assured it would be here today and I would have the car back tomorrow. The message on my phone today from the service manager, as I was finishing up on 18, was "I still have not received the gear.
 
He went on to say he would understand if I went over his head to his boss. The problem with that is his boss is the one that denied my request to replace the transmission and is supposed to be spearheading the search for the elusive fifth gear.
 
This car has been a giant nightmare and dissapointment starting with the two weeks in the shop after I bought it and waited to drive it for the first time for a gas tank issue, two weeks out of service and three attempts to fix a leak in the firewall, five months to replace the recalled top (that's right five months). The top issue started on 04/07 and was finally delivered 09/07.
 
In closing Corvette mechanics do exist but seem far and few inbetween. The service you get after buying GM's flagship car is very subpar (having owned an Infiniti G-35 prior to the Vette).
Where do I start? I took my 2005 C-6 six speed in for an upgrade to the OnStar system. Almost a month later, as the car sits on the rack at the dealer, I have no 5th gear in the transmission.
 
I was having a problem with the airbag light and had OnStar run a check on the car while on my way to the dealer. They came back with no problem with the airbag system but the transmission showed a problem.
 
While at the dealer for the OnStar upgrade, the airbag light problem and the rear seals they had incorrectly installed (leaking) two weeks earlier they confirmed there was a problem with first gear.
 
Yes, I did say first gear, this is where all my trouble begins. Apparently, according to the mechanic, when changing first gear in the Tremec T-56 transmission you need to pull fifth gear. Again according to the mechanic every time you pull fifth gear the teeth break.
 
So a routine Saturday wait for my car to be fixed turned into a "your part will be in on Monday and you will have the car back on Tuesday".
That was three weeks ago tomorrow. From what I am told by the service manager they can't find a fifth gear anywhere in the F****ing
United States.
 
Let me back up to a week and a half into this ordeal. I called a friend who is the top Corvette mechanic (they do exist) at one of the Chevrolet dealerships in New York. I ran my problem by him and he had the following advice for me. First he said of the 80+ transmissions he had done the only fifth gear he broke was on the first one. After that he bought the right puller. Second he gave me the number of the place he purchases his transmission gears from.
 
Within ten minutes I had found the gear they needed and relayed the information to my service manager. He said he would run it by his boss. A half hour later I get a call from the service manager saying they found one in Nashville Tenn. (I am in Ft. Lauderdale Fl.) and would be overnighting it.
 
For those of you not familiar with the geographical oddities of Tenn. and Fl., I could drive the route round trip in 26 hours. Meanwhile let me fast forward to a week and a half later, still no fifth gear. As of yesterday I was assured it would be here today and I would have the car back tomorrow. The message on my phone today from the service manager, as I was finishing up on 18, was "I still have not received the gear”.
 
He went on to say he would understand if I went over his head to his boss. The problem with that is, his boss is the one that denied my request to replace the transmission and is supposed to be spearheading the search for the elusive fifth gear.
 
This car has been a giant nightmare and disappointment starting with the two weeks in the shop after I bought it and waited to drive it for the first time for a gas tank issue, two weeks out of service and three attempts to fix a leak in the firewall, five months to replace the recalled top (that's right five months). The top issue started on 04/07 (I had them order the part) and was finally delivered 09/07.
 
In closing certified Corvette mechanics do exist but seem few and far between. The service you get after buying GM's flagship car is a disgrace (having owned an Infiniti G-35 prior to the Vette). If I was you I would forget about the noise or buy some earplugs, much less painful than the experience described above. And if you do decide to let them
work on it, don’t take it to Ed Morse Chevrolet in Sunrise Florida.
 
Oh, about the Lemon Law (Fl.) the car has to be out of service for 30 calendar days for the same repair or not fixed after the third attempt for the same repair. Any claims have to be within the first 24 months of delivery. Right now I have 24,000 miles on the car and have owned it for 2 ½ years.
#49 of 90
update by tmerriss
Dec 30, 2007 (2:03 pm)
Reply
Sorry to hear about that, fifth gear is pretty important! I am not suprised at all though.
 
Thanks to everyone on this forum, and now an update:
 
The weather here has not been good, and my Vette has been in storage as a result. The mechanic at my local chevy dealership said they have no problem putting it uup on a rack and tearing the suspension out to get to the tranny/differencial, and center tunnle torque shaft. I guess they would replace that and the differencial, I am not sure. They aren't ot sure either. So at this point, feeling underwhelmed by their lack of knowledge, I think I'll just let it sit as I have other things to do. Hopefully, the weather will stay bad for a long long time, so I can just keep the car in storage and not have think about it!
 
Oh, a new problem. When I had it out a few weeks ago, I noticed when I open the door and the window drops a half-inch...when I close the door it won't go back up like it's supposed to. mabey it's a fuse I don't know, but it's another problem on top of a growing grocery list of problems, which is making my think twice about GM. Again, 17,000 miles on my Acura, and not ONE PROBLEM! Why does that not surprise me? Being an American, I hate admitting that Japanese cars are superior...but I now have first hand proof.
 
I'll update again when the frost thaws in this part of the country...
#50 of 90
new problem - windows reindex Re: update [tmerriss] by rayainsw
Dec 30, 2007 (2:15 pm)
Reply

Replying to: tmerriss (Dec 30, 2007 2:03 pm)

This may help:
 
Window Indexing
This feature automatically lowers the window a
small amount when the door is opened. Then,
when the door is closed, the window will raise to
its full up position. If either window does not
index properly, it could be due to loss of power.
Before returning to your dealer for service, perform
the power window initialize procedure following.
 
Power Window Initialize
After a power reconnect such as battery
replacement, the window index-up feature will not
function until the system is initialized. Once
power is restored, do the following:
1. Close the door.
2. Raise the window by pulling up the switch.
3. Hold the up switch for three seconds after the
window is closed. Release the switch.
4. Hold the up switch again for three seconds
and release.
 
From the owner's manual...
#51 of 90
Re: update [tmerriss] by jordan0023
Jan 05, 2008 (10:28 am)
Reply

Replying to: tmerriss (Dec 30, 2007 2:03 pm)

Your window problem is called indexing, you can fix it yourself. Check the owner's manual, I believe all you have to do is hold the button in the up position for 5 seconds and until you here a beep. Every time mine is in for service this happens from the battery disconnect. You would think the mechanics would take care of it.
 
Update on the transmission, week four and still no gear, supposedly they have the regional Corvette Manager working on it.
#52 of 90
Re: update [jordan0023] by bolivar
Jan 05, 2008 (3:20 pm)
Reply

Replying to: jordan0023 (Jan 05, 2008 10:28 am)

A 'Regional Corvette Manager'??? (Think there is a Regional Malibu Manager?)
 
I doubt there is anyone with the title.
 
There are regional service managers. You should be attempting to get a name and number of this guy and see if he would get involved...
#55 of 90
30 years ago by smogdung
Jan 20, 2008 (6:51 am)
Reply
30 years ago I bought a new Corvette off the showroom floor.....after one month and 1000 miles....it rolled over to the side of the road & I didn't see it again for over 4 weeks..(& that was just the start of the saga)...guess not much has changed.....so far my '07 / 15K off sticker / Lifetime warranty / MB Crossfire has been perfect.

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